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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 business it outsourcing roi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » business it outsourcing roi

Aligning Business with IT through IT Portfolio Management and IT Governance


When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized with strategy for maximum business value—while reducing IT cost. An IT portfolio management framework, coupled with an IT governance framework, can provide visibility into projects and IT assets, keeping them aligned to business objectives at all times.

business it outsourcing roi  must discuss with senior business and IT stakeholders to identify key business problems. These business problems must be diagnosed with respect to primary factors such as the enterprise, business process, geographies involved, users, applications and IT Infrastructure. One of the key things to be discussed with business owners is the future business direction, and its impact on applications/users/processes Application assessment: Organizations must assess applications with respect to the overall alignment Read More

Accelerate ROI for Business Process Management (BPM)


Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

business it outsourcing roi  of time. Bringing together business and IT leaders across the organization, the workshop can help ensure that BPM projects are aligned to business strategies and based on measurable objectives.   Retailer achieves six-month payback on BPM solution from IBM A major clothing retailer was famous for its extensive product selection. However, the company was using a traditional manual process — dependent on e-mails, faxes and phone calls — to find products when a given retail location was out of stock. Th Read More

Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

business it outsourcing roi  Running and Optimizing the Business of IT : The SAP Best Practices Approach If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. As the world''s leading provider of business software*, SAP delivers products and services that help accelerate business innovation for our customers. SAP provides software and services that enable you to build an integrated business of IT solution in incremental steps with short payback periods. Source : SAP Reso Read More
Oco, Inc

Calculating ROI for Business Intelligence Solutions in Small and Midsized Businesses


For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until you introduce new products, upgrade your IT environment, or notice that your inventory is increasing but not your sales. Find out how to build a return on investment (ROI) for your BI applications and projects, so you can leverage your own data before it’s too late.

business it outsourcing roi  process should bring both business and IT owners to the table to jointly assess risks, costs, and benefits to form the business case. Justifying the project actually serves multiple purposes: Helps a company understand the scope of its implementation and prevents scope creep in later project stages Creates a focus on anticipated outcomes and benefits Creates a framework for sound financial management and value creation Helps a company monitor their actual results against the expected impact Provides fee Read More

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

business it outsourcing roi  several improvements in its business processes at the same time it deployed SAP Business One. Taylor insists that the benefits are a factor of both - each supporting the effectiveness of the other. The biggest gain was the ability to get information ? specifically the end-of-fiscal period roll-up/reconciliation required by NextiraOne Federal''s parent company. Prior to SAP the close took two to three weeks with people working overtime. Now it only takes three days within regular business days. Because of t Read More

Business Intelligence that Works: Getting True Value out of Your Business Intelligence Investment


With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on their analysis. However, many organizations invest time, money, and resources in BI processes, only to waste their newfound capabilities. Why? And, more importantly, how do you ensure that your BI solution won’t be one of them?

business it outsourcing roi  Value out of Your Business Intelligence Investment With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on their analysis. However, many organizations invest time, money, and resources in BI processes, only to waste their newfound capabilities. Why? And, more importantly, how do you ensure that your BI solution won’t be one of them? Read More

Business Analytics and the Path to Better Decisions


We live in an era of the “intelligent economy.” Organizations are recognizing the need for better intelligence about their business. But how far have we come? And what are the best practices that distinguish companies where employees bring intelligence to decision making? This report considers the use of analytics and business intelligence for improving decision making, and the benefits of prebuilt analytic applications for achieving this.

business it outsourcing roi  use of analytics and business intelligence for improving decision making, and the benefits of prebuilt analytic applications for achieving this. Read More

Making Business Intelligence Easy: Collaborative Business Intelligence


The merging of BI and Web 2.0 technologies has given rise to the new concept of collaborative BI, a type of collaborative decision making (CDM) platform. Collaborative BI has been hailed by many as the answer to the persistent problem that, despite increasing amounts of money being spent on BI, many organizations are failing to utilize reporting and analytics effectively. Read this white paper to learn the essential features of a collaborative BI platform and how to enable collaborative BI in your organization.

business it outsourcing roi  Business Intelligence Easy: Collaborative Business Intelligence The merging of BI and Web 2.0 technologies has given rise to the new concept of collaborative BI, a type of collaborative decision making (CDM) platform. Collaborative BI has been hailed by many as the answer to the persistent problem that, despite increasing amounts of money being spent on BI, many organizations are failing to utilize reporting and analytics effectively. Read this white paper to learn the essential features of a Read More

Business Process Management and Optimization


Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them properly is key to your organization’s success. Find out how business process management and optimization (BPMaO) can help you understand, manage, and improve your business processes in order to deliver value-added products and services to your clients.

business it outsourcing roi  Process Management and Optimization Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them properly is key to your organization’s success. Find out how business process management and optimization (BPMaO) can help you understand, manage, and improve your business processes in order to deliver value-added products and services to your clients. Read More

Outsourcing in Latin America


Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

business it outsourcing roi  very attractive choice for business process outsourcing (BPO), knowledge process outsourcing (KPO), and call center operations for very diverse industries. Mexico —Still a common nearshore destiny for companies from the US and Canada, Mexico has maintained a stable position in the global outsourcing market. Proximity to the US and a Spanish-language consumer market with stable growth have helped Mexico maintain its position as a common destination for nearshore call center and BPO operations as well as Read More

2012 Business Outcomes Study Report: People Intelligence Driving Business Results


Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do capture talent data, and nearly half are making decisions based on that information. This report features several studies demonstrating how the people intelligence gained by organizations through assessment enables them to make better hiring and development decisions and improve business performance.

business it outsourcing roi  Business Outcomes Study Report: People Intelligence Driving Business Results Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do capture talent data, and nearly half are making decisions based on that information. This report features several studies demonstrating how the people intelligence gained by organizations through assessment enables them to make better hiring and development decisions Read More

Business Process Overview: Business Intelligence


Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational levels. That’s why business intelligence and data warehousing tools are no longer only for the exclusive use of financial controllers. Instead, they are everyday tools across company divisions, giving relevant and efficient information overviews of all areas of responsibility.

business it outsourcing roi  Process Overview: Business Intelligence Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational levels. That’s why business intelligence and data warehousing tools are no longer only for the exclusive use of financial controllers. Instead, they are everyday tools across company divisions, giving relevant and efficient information overviews of all areas of responsibility. Read More

IBM Cognos 8 Business Intelligence Software for use with SAP NetWeaver Business Warehouse Accelerator


As business data volumes expand, the biggest challenge for businesses is channeling reams of data into usable information that supports effective decision-making. Organizations that invest in the SAP Netweaver Business Warehouse continuously seek new ways to leverage the power of all corporate data. Learn how some companies are deploying IBM Cognos business intelligence software in the SAP NetWeaver environment.

business it outsourcing roi  Cognos 8 Business Intelligence Software for use with SAP NetWeaver Business Warehouse Accelerator As business data volumes expand, the biggest challenge for businesses is channeling reams of data into usable information that supports effective decision-making. Organizations that invest in the SAP Netweaver Business Warehouse continuously seek new ways to leverage the power of all corporate data. Learn how some companies are deploying IBM Cognos business intelligence software in the SAP NetWeaver Read More

Why and How Outsourcing Management and Governance is Critical to Outsourcing Success


Organizations undertaking information technology and business process outsourcing typically are very focused on "doing the deal." This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet arguably the hardest part of outsourcing occurs only after the deal is done—performing ongoing outsourcing management and governance.

business it outsourcing roi  Management Governance IT | Business Process Outsourcing IT | Outsourcing Service IT | Outsourcing Toolkit IT | Management Outsourcing IT | Outsourcing Deal IT | Outsourcing Contracts IT | Recruitment Process Outsourcing IT | Outsourcing Offshoring IT | Outsourcing Vendor Management IT | Business Transformation Outsourcing IT | Outsourcing Cost Savings IT | Consulting Outsourcing Management IT | Outsourcing Success IT | Project Portfolio Management IT | Technology Outsourcing IT | Information Outsourcing Read More