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Software Functionality Revealed in Detail
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 business intelligence applications crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » business intelligence applications crm

Business Intelligence: Actionable Insights for Business Decision Makers


Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they need new business intelligence (BI) tools that can integrate and analyze huge amounts of internal and external data. Learn how such tools can help your company understand customer needs, identify trends, and use the resulting lead time to seize opportunities.

business intelligence applications crm  Business Decision Makers Business Intelligence : Actionable Insights for Business Decision Makers If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Sourc Read More

Business Intelligence Status Report


Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

business intelligence applications crm  set of technologies called business intelligence (BI), more important than ever for all enterprise application users. Users rarely feel satisfied with the amount of information they can extract, if they can extract any at all, from their enterprise applications. Enterprise resource planning (ERP) and BI (sometimes called analytics, which is specialized analytical software) are inseparable concepts, but they have taken different trajectories and evolved differently. ERP systems have positively transformed Read More

Business Intelligence: 5 Things to Watch for in 2010


Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals—comprehensively deployed and adopted; and managed in ways that produce meaningful, measurable and credible results. Discover five BI trends to watch out for in 2010, and learn how to develop an approach to BI that’s effective, and tailored to your organization’s unique needs and goals.

business intelligence applications crm  for in 2010 : Business Intelligence (BI) (Wikipedia) Business Intelligence: 5 Things to Watch for in 2010 Business Intelligence Solutions is also known as : BI Solution , Competitive Intelligence , BI Technologies , Business Intelligence in 2010 , BI System , Pervasive BI , Business Intelligent , Business Intelligence Technology , Leveraging Business Intelligence , Business Intelligence Analytics , Decision Support System , Core BI Applications and Functions , DSS , Pervasive Business Intelligence , Read More

Business Intelligence Standardization


Business intelligence (BI) is often an area of friction between information technology (IT) (who provide information) and the business users (who need it to do their jobs). By allowing you to connect goals, metrics, and people across the enterprise, an enterprise BI standard helps organizations manage and optimize information flows like other business processes, leading to improved alignment and transparency.

business intelligence applications crm  a comprehensive set of business intelligence (BI) and performance management functionality, offering reports, dashboards, ad hoc analysis, and data management. Designed, packaged, and priced to meet the unique needs of small businesses and midsize companies, these solutions enable you to start and grow at your own pace – with minimal IT support. Source: SAP Resources Related to Business Intelligence Standardization : Business Intelligence (BI) (Wikipedia) Standardization (Wikipedia) Business Read More

Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

business intelligence applications crm  Microsoft Dynamics GP enhances business intelligence (BI) capabilities and helps people at all levels of the organization transform data into actionable insight. Source : Microsoft Dynamics BI Software Evaluations & Comparisons Get the best technology match for your company. The online Evaluation tool can save months of research and help ensure a successful project. Get FREE BI Software Comparisons Resources Related to Business Intelligence : Business Intelligence (Wikipedia) Microsoft Dynamics GP Read More

CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

business intelligence applications crm  accordingly. Traditionally, manufacturing business processes do not include the customer in all stages; but this is about to change. Also, there needs to be an ongoing flow of communication between sales, production, and customers. Usually, enterprise resource planning (ERP) or CRM systems provide reliable collaboration in one direction only: either sales with production (in an ERP product) or sales with customers (in CRM solutions). Both ways, the information from the customer does not get to the Read More

So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit?


Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations has purchased Telco Research, a specialist in voice and data network monitoring.

business intelligence applications crm  Tools in its Digital Business Consulting Toolkit? So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit? E. Robins - February 25th, 2000 Event Summary PriceWaterhouse is playing the game of minimizing risk (they read preparedness) in the digital-business sphere. In many ways, they are right in thinking that digital-business preparedness has a major influence on the decision of what you need to do to accomplish the goal of a digital presence in Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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Business Process Management in Free and Open Source: An Overview of the Demand and the Supply


Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM and FOSS, and makes suggestions for BPM seekers that prefer FOSS.

business intelligence applications crm  category of enterprise software— business process management (BPM). This time, I was able to find more than one BPM solution that’s offered without license fees and had an impression that in the BPM area, FOSS- as-a-software-licensing-model has established noticeable ground.  A market is comprised of two major sides—one side has the demands and the other side has the capabilities to satisfy these demands. In order to verify the relevance between BPM and FOSS from the user side, I used Technology Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

business intelligence applications crm   Read More

INCAE Business School Chooses AuraPortal Business Process Management Software to Ensure Quality of Customer Service




business intelligence applications crm  Business School Chooses AuraPortal Business Process Management Software to Ensure Quality of Customer Service Read More

Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

business intelligence applications crm  pioneer in web-based, on-demand business software that includes CRM, ERP, and accounting. So who came out on top when we put Microsoft Dynamics CRM and NetSuite CRM+ head-to-head in a contest based on pure CRM functionality? You can find the results below. Results For this showdown, we looked at five standard CRM modules. To eliminate any chance of bias and to ensure a level playing field, all 1,363 criteria that make up the modules and submodules in our CRM Evaluation Center were given equal weight and Read More

Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

business intelligence applications crm  Guide to Business Phone Systems Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More

SaaS Realities-Business Benefits for Small and Midsized Business


Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of business and information technology (IT) functions. This paper looks at advantages and business benefits—financial value, new technology, and improved operations—that SaaS provides to small and midsized businesses and shows research with small and midsized business users.

business intelligence applications crm  for Small and Midsized Business Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of business and information technology (IT) functions. This paper looks at advantages and business benefits—financial value, new technology, and improved operations—that SaaS provides to small and midsized businesses and shows research with small and midsized business users. Read More

Business Impact Management-Measuring the Financial and Business Impact from Process to Packet


There is a considerable need to understand how technical performance and the problems within the technical infrastructure impact the capabilities of the business itself. The majority of companies can only measure specific asset and application performance, whereas many issues within the infrastructure lie at the transport level, where packet switching can present both great opportunities and major issues.

business intelligence applications crm  Management-Measuring the Financial and Business Impact from Process to Packet There is a considerable need to understand how technical performance and the problems within the technical infrastructure impact the capabilities of the business itself. The majority of companies can only measure specific asset and application performance, whereas many issues within the infrastructure lie at the transport level, where packet switching can present both great opportunities and major issues. Read More