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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 business applications programming crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery Part 2: Challenges and User Recommendations


Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with soul-searching dilemmas, possibly with more issues than it would wish to be handling at the moment.

business applications programming crm  Lately A ‘Still Nature’ Business Applications Scenery Part 2: Challenges and User Recommendations Microsoft Paints CRM Landscape On Lately A Still Nature'' Business Applications Scenery Part 2: Challenges and User Recommendations P.J. Jakovljevic - August 16, 2002 Event Summary On July 11, Microsoft Corporation (NASDAQ: MSFT), the largest software company in the world, fleshed out the contents of its recently pre-launched Microsoft Customer Relationship Management ( Microsoft CRM ) offerings for the Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

business applications programming crm  management in a user''s business strategy is great, one should not be terribly surprised if SAP, PeopleSoft or any other traditional ERP vendor outscores Siebel in the enterprise applications selection. This has long begged the question when Siebel would move beyond fancy order capturing, contact management, and/or call center, and take on the user''s entire order management process. Siebel has indeed traditionally shown a little support for transactional and order fulfillment capabilities, whereas many Read More

Agilera: Making E-Business Agile


Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt to the rapidly changing IT environment. Agilera is the result of a joint venture between CIBER, Verio and Centennial Ventures designed to offer expertise, infrastructure, strategic counsel and e-business fulfillment services to emerging and middle market companies.

business applications programming crm  team is leveraging the business connections of Verio and CIBER along with vendor partnerships to establish their client base. Tapping the resources of CIBER''s new and existing client base and those of Verio, coupled with referrals from their software partners will provide considerable exposure. Enterprise View and The Hub : Agilera''s Enterprise View allows users to access applications through their desktops via a clickable desktop. This rule based value added service connects various applications and Read More

Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

business applications programming crm  Microsoft Dynamics GP provides business intelligence applications to make informed decisions a more natural part of all employees everyday work experience. Several reporting and analytics solutions are available for Microsoft Dynamics GP. Some are delivered as part of the core Microsoft Dynamics GP application, while others are additional products that extend the Microsoft Dynamics GP solution. Key goals of these solutions are to provide: An integrated platform and applications A secure and personalized Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

business applications programming crm  the application to the business. That is exactly where large enterprises struggled with their CRM implementations and why the mid-market customers are so reluctant to CRM adoption. Under such perspective, RTI has made a real effort providing ease of customization down to the end-user''s level. Users may customize their views by selecting the fields to be displayed and to define the sort sequence for multiple items. A right mouse-click allows removing fields and changing labels down to the title. User Read More

W4 BUSINESS FIRST 8.7 for Business Process Management Certification Report


W4 BUSINESS FIRST 8.7 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

business applications programming crm  BUSINESS FIRST 8.7 for Business Process Management Certification Report W4 BUSINESS FIRST 8.7 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More

Business Intelligence in SAP Business All-in-One: Improve Transparency and Agility


Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins, and liquidity; streamline processes; improve agility; and become a best-run business. Find out more in this report about a preconfigured solution.

business applications programming crm  Intelligence in SAP Business All-in-One: Improve Transparency and Agility Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins, and liquidity; streamline processes; improve agility; and become a best-run business. Find out more in this report about a preconfigured solution. Read More

LOGO Business Solutions


LOGO Business Solutions, is the largest independent software company of Turkey. LOGO took a step in business world by developing engineering software for personal computers in 1984 and has become an IT oriented high-technology group. LOGO, since its foundation, has been an engrossing and innovative leader of Turkish Software Sector thanks to the innovations it brought in products, services and business processes in this sector. Logo is also the first IT company traded at IMKB-Istanbul Stock Exchange, IPO’d at year 2000. LOGO has a say all around the world in business application field with users exceeding 1.300.000 in 170.000 companies, particularly in Turkey.

business applications programming crm  Business Solutions LOGO Business Solutions, is the largest independent software company of Turkey. LOGO took a step in business world by developing engineering software for personal computers in 1984 and has become an IT oriented high-technology group. LOGO, since its foundation, has been an engrossing and innovative leader of Turkish Software Sector thanks to the innovations it brought in products, services and business processes in this sector. Logo is also the first IT company traded at Read More

Orchestrate Your Business with Integrated Business Planning


Learn how your company can reap the financial and competitive rewards of ibp in ibp: redesigning planning for a more dynamic business.

business applications programming crm  Your Business with Integrated Business Planning If you haven''t heard of integrated business planning (IBP), you''re not alone—the terminology is relatively new. But it relates to a familiar objective: achieving more integrated, more accurate, and more effective planning across the entire organization. With IBP, planning from sales, manufacturing, logistics, marketing, and human resources (HR) is highly coordinated. Each department''s plan becomes closely coupled to all the others, with a tight Read More

NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

business applications programming crm   Read More

Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report


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Agiline CRM


Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other front-office and back-office applications. To help your mobile representatives, Agiline provides a disconnected version that allows complete access to customer information.  

business applications programming crm  CRM Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other Read More

The Five Styles of Business Intelligence: Industrial-strength Business Intelligence


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business applications programming crm  Five Styles of Business Intelligence: Industrial-strength Business Intelligence If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a fundamental shortcoming in most BI tools today, as a single architecture cannot support the full range of BI functionality—leading to excessive costs, delays, and user dissatisfaction. Learn about a solution that covers the five different styles of BI functionality. Read More

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IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization.

business applications programming crm  Compelling Business Intelligence Business Cases IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization. Read More

ROI Case Study: IBM Business Analytics - Cincinnati Zoo


This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees.

business applications programming crm  Case Study: IBM Business Analytics - Cincinnati Zoo This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees. Read More