Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie.
Namely, on March 23, 2009,
business activity monitoring bam
extended to include real-time business activity monitoring (BAM ). For instance, built-in Service Level Agreement (SLA ) management and statistical sampling provide management impacts in real time. Customers use these capabilities to coordinate and control key business functions. For example, National Australian Bank (NAB ) uses SmartBPM to control the receipt, prioritization, and execution of billions of dollars of high value payments, ensuring that every wire transfer request is handled according to