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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 building investment decision support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management RFI/RFP Template

Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring, Application Technology 

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Documents related to » building investment decision support

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

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Informatica Morphs into Enterprise Decision Support Vendor


Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the "e-Business infrastructure". In conjunction with their contract to build an enterprise data warehouse for the United States Postal Service and their MX2 metadata exchange initiative, Informatica is reinventing itself.

building investment decision support  that the idea of building a centralized warehouse that everyone can use is not a very good one. It takes too long and the tools are complicated. The result is that it never happens. Dhillon and Nesamoney decided that the data mart would be faster and cheaper. (Data marts can either be subsets of a data warehouse or standalone, and typically represent information for one group or function). PowerMart was originally developed to allow the extraction and transformation of data into data marts. PowerCenter Read More

End-user Performance: Building and Maintaining ROI


Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?

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Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

building investment decision support  Four best practices for building a balanced business case for driving maximum value from your self-service investment What’s New In Self-Service? Self-service refers to any technology-enabled interaction with a company that is initiated by the customer for the purpose of answering an inquiry, and occurring at the place,time and channel of the customer’s choosing. The most common channels for customer self-service are the Internet, chat/IM, email and telephonic interactive voice response (IVR) , using Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion


In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

building investment decision support  reach the final decision Building confidence in the decision among the client team Building buy-in to a decision at the client site, easing political obstacles to the selection Enabling the solution implementers to be better aware of the challenges Enabling vendors to be aware of product gaps with client needs Enabling expectations of the implementation results to be realistic Enable better implementation planning Creating a more reliable and realistic outcome Enable future project discussions between Read More

Building a Web Application Security Program


Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security.

building investment decision support  a Web Application Security Program Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security. Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

building investment decision support  Software Support and Maintenance Options Enterprises have choices when it comes to software support and maintenance (S&M) providers. Several, less costly options exist for any company that is considering discontinuing S&M for an application. For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry''s Best Kept Secret ? , What Is the Value Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

building investment decision support  strategy, the vendor is building engineered links between Siebel and key modules of Oracle EBS. This means that the vendor will assume the development and support duties for these integrations (thereby freeing the customer from investing in this effort) without increasing fees to the customer. While highly commendable, this effort on Oracle''s part is certainly not a universally useful development for many other customers with many other applications in place that will not benefit from these ready-made Read More

Building Your Sender Reputation In Four Steps


Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox.

building investment decision support  Your Sender Reputation In Four Steps Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox. Read More

Professional Services and Support


Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company.

Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified technicians who have experience providing assistance with technology products. While consultants who provide professional services usually charge clients for each project and the amount of time spent for it, support teams are usually paid a monthly or yearly fee.

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CNL Investment Company: Vision Creating Value" with SalesLogix


“Over the last several years our sales team tripled and our sales increased ten-fold.With SalesLogix we were able to manage this growth and yet preserve our trademark customer-centric focus.” Constantine Blinkov Director of Business Infrastructure CNL Investment Company

building investment decision support  Investment Company: Vision Creating Value with SalesLogix “Over the last several years our sales team tripled and our sales increased ten-fold.With SalesLogix we were able to manage this growth and yet preserve our trademark customer-centric focus.” Constantine Blinkov Director of Business Infrastructure CNL Investment Company Read More

Implementing ERP Technology to Successfully Achieve Return on Investment


When it comes to software implementations, organizations large and small share the common goal of rapid deployment and return on investment. Small and medium businesses (SMB) however, face unique issues and challenges that might not be satisfied by vendors that typically serve the Fortune 1000 or tier one community. Such vendors may tout specialized "SMB solutions", but many times they are nothing more than scaled-down versions of the larger enterprise suites that do not take into account SMB concerns. By following some fundamental concepts, smaller companies can make their technology investments pay off, with little disruption to the business. This paper discusses nine steps to easier ERP implementations and better profits.

building investment decision support  ERP Technology to Successfully Achieve Return on Investment When it comes to software implementations, organizations large and small share the common goal of rapid deployment and return on investment. Small and medium businesses (SMB) however, face unique issues and challenges that might not be satisfied by vendors that typically serve the Fortune 1000 or tier one community. Such vendors may tout specialized SMB solutions , but many times they are nothing more than scaled-down versions of the Read More

SaaS BI Tools: Better Decision Making for the Rest of Us


Conventional business intelligence (BI) tools are often not available to decision makers and are typically designed for use by trained business analysts. Learn about software-as-a-service (SaaS) BI tools designed to help non-IT people who struggle with the task of mining Microsoft Excel spreadsheets and other unstructured data sources to make sales forecasts, plan for resource utilization, or service customer accounts.

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Seven Steps to Building a High-Impact Learning Culture


Want to build a high-impact learning culture in your organization? This executive brief outlines the key steps in building an organizational culture that nurtures learning and helps employees live up to their fullest potential.

building investment decision support  Steps to Building a High-Impact Learning Culture Want to build a high-impact learning culture in your organization? This executive brief outlines the key steps in building an organizational culture that nurtures learning and helps employees live up to their fullest potential. Read More

ITO: IT Infrastructure Support Services


Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support.  

building investment decision support   Read More