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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » broadband service providers


WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

broadband service providers  a third tier of broadband and wireless data services, as well as applications providers for the Internet means these service providers will have a leg up as the network expands through rural U.S., as well as in the smaller cities. Proxicom, for example, has recently forged (February 10, 2000) a strategic alliance with wireless applications provider Aether Systems, while Puma technologies has teamed with Agency.com. Both team-ups are directed at building infrastructures that are tailored to hand-held Read More...
Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

broadband service providers  Web Phone Service , Broadband Phone Service , Free Internet Phone Service , Internet Communications Services , Local Phone Services , Phone Service Providers , Hosted Phone Services , Services Phone Systems , Phone Service Offers , Information Phone Service , Net Phone Service , Phone Service Info , Business Phone Solutions , Options Phone Service , Best Phone Service , Phone Service Depot , Phone Service Companies , Winning Phone Service , Broadband Phone Solution , Internet Phone Solution , Broadband Read More...
Small Business VoIP Service Providers Buyer’s Guide
Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of

broadband service providers  Business Service Providers | Broadband Service Providers | Wireless Service Provider | ISP Service Provider | DSL Service Provider | Network Service Provider | Online Service Provider | Find VoIP Service Provider | Private IP Networks | E911 | Call Hold with Music on Hold | Conference Calling | Click to Call | Call Queuing | Call Center Function | Attendant Console | Call Grouping | Remote Office Features | Scheduling Features | VoIP Basic Features | Hosted Phone Service | FAX Support | Top Service Read More...
Razorfish Wants to Get its Name Out on Broadband
Razorfish is positioned to expand, but at what price? Razorfish faces challenges in organization, image, and perceived capabilities. How well Razorfish

broadband service providers  its Name Out on Broadband E. Robins - March 30th, 2000 Vendor Genesis Razorfish, Inc. (NASDAQ: RAZF) was founded by Jeffrey Dachis and Craig Kanarick in 1994, and has evolved into a Digital Business Service Provider (DBSP). It was Dachis''s second creation following In Your Face Inc. , a self-described ''guerilla marketing events firm''. Razorfish describes itself as is an international digital communications solutions provider, and goes under the maxim Everything that can be digital, will be digital''. Read More...
Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the

broadband service providers  taxation services to wireless, broadband and Bluetooth product support. The wealth of services that existed in the physical realm will to a large extent be transformed to online businesses. The partnering approach will play a heavy part in tomorrow''s service provider world, and partnerships should be taken into account when selecting the service provider. Digital Business Service Providers - A Current Taxonomy Based on the discussion above, the current set of digital business service providers divides Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

broadband service providers  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don''t show the same concern about having an unresponsive web site. Read More...
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

broadband service providers  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

broadband service providers  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More...
A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

broadband service providers  Guide to ERP for Service Organizations Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business. Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

broadband service providers  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

broadband service providers  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

broadband service providers  SAP,saas,software as a service,saas software,saas service,saas management,saas model,saas crm,software as a service saas,saas erp,saas business,saas companies,saas web,microsoft saas,saas application Read More...
Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

broadband service providers  Announces New Release of RightNow CX Cloud Service Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service . The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

broadband service providers  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

broadband service providers  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More...

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