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IBM Nabs Another Application Vendor
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future

broad application support  CRM suites becomes increasingly broad, it may be difficult for IBM to keep these agreements with Siebel and Vignette. Both companies offer applications that bring multiple data sources into one unified view. In twelve months there may be a significant overlap in their offerings, putting IBM in a difficult situation. User Recommendations Beyond the capabilities of the CRM application, firms evaluating a CRM product need to decide if choosing a CRM vendor that is partnered with an infrastructure vendor Read More

Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » broad application support


CRM Application Users Are Key to Project Success
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention to user training and change

broad application support  companies should elaborate a broad and a complete CRM strategy that thoroughly covers all clients' contact points and integrates both their back-office and front-office. Nevertheless, to succeed one needs to finely split the giant task into more manageable chunks. Every single part has to hold its own reason to exist with its own return on investment (ROI). It is therefore crucial to establish a series of achievable CRM projects rather than a global one-shot deal. However it is even more essential to get Read More
The 2008 Handbook of Application Delivery: A Guide to Decision Making
IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on

broad application support  this handbook represents a broad consensus on a framework that IT organizations can use to improve application delivery. Context Over the last two years, Kubernan has conducted extensive market research into the challenges associated with application delivery. One of the most significant results uncovered by that market research is the dramatic lack of success IT organizations have relative to managing application performance. In particular, in Kubernan asked 345 IT professionals the following question. Read More
Is Your Enterprise Application on a Road to Nowhere?
Consolidation is a well-documented trend and is to be expected in the market for enterprise applications. This article outlines the evolution of the enterprise

broad application support  group, now owns a broad spectrum of disparate products, including Marcam , EXE Technologies , Infinium , Baan , Elevon , Ironside Technologies , Computer Associates ' interBiz , MAX International , MANMAN , MAPICS , Frontstep , Mercia Software , Clarus , D&B Software , Anael , and Extensity . The company has not announced specific plans to upgrade or replace these platforms with an SOA-based product. Here are key questions to ask collectors: How do you plan to evolve this product to accommodate major Read More
Enterprise Application Players Keep Refining Value Propositions
Because cash-strapped medium companies are looking for better options to traditional application pricing models, SAP and HP have allied to deliver

broad application support  considering SRM options. The broad array of hosting services provided includes account management, SAP Basis or SAP NetWeaver technological foundation operations, database administration, second level help desk, operating system administration, change management, hardware and its maintenance, data center operations, technical upgrades, performance and capacity planning and problem resolution. When it comes to standard SLA, SAP guarantees over 99.0 percent application availability, with a target of less Read More
Application and Network Performance Monitoring in a Virtualized Environment
As you implement a virtualized environment, knowing how to monitor and maintain them becomes yet another challenge. Monitoring network and application traffic

broad application support  and Network Performance Monitoring in a Virtualized Environment As you implement a virtualized environment, knowing how to monitor and maintain them becomes yet another challenge. Monitoring network and application traffic in an environment containing one-to-many relationships between physical hardware devices and virtual application servers presents a number of concerns. Learn about the traffic flow in virtual environments, and the various visibility options and their ramifications. Read More
The Benefits of Web-enabled Application Publishing in a Tight Economy
Corporate IT departments and independent software vendors (ISV) alike are faced with a number of similar business challenges. One such challenge is the problem

broad application support  Benefits of Web-enabled Application Publishing in a Tight Economy Corporate IT departments and independent software vendors (ISV) alike are faced with a number of similar business challenges. One such challenge is the problem of how to derive additional value from their existing Windows and UNIX software applications and create advantage with Web-enabled solutions. Discover the pros and cons of Web-based and Web-enabled applications—and learn about the solutions that lead the pack. Read More
Application Erosion: More Causes and Cures
Application erosion is real and it has a significant impact on the long-term value of technology. It can have various causes, but there is a possible solution

broad application support  Erosion: More Causes and Cures Data Quality and a Cure The CIO of a midsized company tells us that a symptom of application erosion is the decline in the quality of the data in the system. That decline can be measured in terms of its latency, the time between the physical action (shipping a product) and the time that the database reflects that action. In a real-time system, the latency is zero. In good implementations, the latency is minimal, measured in minutes or maybe hours. As erosion sets Read More
Comidor Open Cloud Business Application


broad application support  Open Cloud Business Application Read More
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

broad application support  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive Read More
The Application Server War Escalates
At JavaOne in San Francisco, a battle ensued between BEA Systems CEO Bill Coleman, and Oracle CEO Larry Ellison. In a truly ugly display of how contentious the

broad application support  Application Server War Escalates The Application Server War Escalates M. Reed - June 25, 2001 Event Summary At JavaOne in San Francisco, a battle ensued between BEA Systems CEO Bill Coleman, and Oracle CEO Larry Ellison. In a truly ugly display of how contentious the application server market has become, they argued over whose product was better, faster, cheaper. The keynote was so rife with charges and countercharges that they had to hold an after-keynote press conference to explain themselves. BEA is Read More
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

broad application support  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More
Datawarehouse Vendors Moving Towards Application Suites
During September, two more data warehousing vendors announced product suites that they claim offer broader integration between different data warehousing

broad application support  that they claim offer broader integration between business intelligence, data movement, data cleansing and metadata management. BI vendor Cognos (NASDAQ: COGN) announced Cognos platform , a tool to build complete BI-ready data infrastructures . Data Movement vendor Ardent Software (NASDAQ: ARDT) announced DataStage XE , which is designed to simplify integration of multiple data sources and business intelligence tools . Cognos platform Cognos claims their new product is an end-to-end platform, the Read More
Application Program Interface (API)
Electronic document management systems (EDMSs) are used by companies to organize and streamline their document processes to increase productivity and efficiency

broad application support  Program Interface (API) Electronic document management systems (EDMSs) are used by companies to organize and streamline their document processes to increase productivity and efficiency. Integration between the EDMS and the customized software results in desirable improved efficiencies and savings. This integration can be accomplished using an application program interface (API) that comes along with the EDMS application. Find out how. Read More
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

broad application support  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More

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