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Customer Relationship Management Strategies Part Two: Creating Your Strategy
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you

bob strategy  A 2003 study by Bob Thompson, published for CRMGru.com, stated that CRM strategies focusing on the customer are more likely to succeed than those that don't. Getting the right people to participate can be a challenge. The mix should include representatives from the software vendor, key users, and customers. Software vendor associates : Must be knowledgeable not just in the technical aspect of the product but with best practices and industry standards. Avoid using sales people to help you develop Read More
PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » bob strategy


What Can Pure CPQ Vendors Do Now?
For a few years now, pundits have opined that the quote-to-order (Q2O)/configure, price, quote (CPQ) realm is not sustainable as a standalone enterprise

bob strategy  financial consolidation space with BoB players such as Hyperion, Business Objects, Cognos , and others, and pure CPQ providers will find it tough going. Selectica and Apttus might have improved their viability by expanding their footprint via handling contract lifecycle management (CLM) and offering configure, price, quote, contract (CPQC) capabilities. Cincom Acquire has a larger parent, Cincom Systems , but what can companies such as Configure One, Configit, FPX, Versata CPQ, Tacton , and Experlogix do Read More
TEC's Bob Eastman on Technology Trends at Epicor Insights 2013
Senior supply chain analyst Bob Eastman was at the Epicor Customer Conference, Insights 2013, in Nashville last week.Epicor invited Bob to share his insight

bob strategy  to the supply chain. Bob also discusses the pursuit of supply chain excellence—how strategy and technology must go hand in hand—and identifies three key requirements for success today: visibility, sales and operations planning, and metrics. Read More
Be Bold with Benefits but Subtle with Pains
While prospects often justify their purchases because you show them how your software solves their pain, they do not appreciate being told how bad they really

bob strategy  process. About The Author Bob Riefstahl has been demonstrating software for over twenty years. As a partner with Demonstrating To Win! LLC, Bob conducts training workshops and provides consulting and professional speaking services to technology companies around the world. To learn more about Demo2WIN's products and services, visit their website at www.demo2win.com . Read More
Siemens to Rule the Plant via Kineo, VRcontext, and LMS Acquisitions
Siemens’s Industry Automation division, which includes Siemens PLM Software, continues with its strategy of offering manufacturing organizations virtually

bob strategy  in this regard. Miscellaneous BoB Solutions Also in early October 2012, Siemens acquired VRcontext, a Belgian company specializing in 3D visualization and training software for displaying engineering data in the shipbuilding and plant construction industries . VRContext has immediate value to Siemens COMOS Plant Engineering and Operations solutions in process manufacturing industries, where remote training provides lots of value, as real-life situations provide too harsh environments for training humans. Read More
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

bob strategy  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, Read More
Workforce Analytics: Key to Aligning People Business Strategy
This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business

bob strategy  Analytics: Key to Aligning People Business Strategy This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business objectives. It looks at existing technologies and makes recommendations to enable organizations to address workforce optimization, talent plans, and human resources (HR) service delivery. Read it and discover how your company can achieve best-in-class performance. Read More
Sage Attempts a More Coherent Midmarket ERP Strategy in Europe
Sage Group plc is a leading global provider of business management software to small and medium-sized companies, with over 6 million customers and more than 13

bob strategy  Attempts a More Coherent Midmarket ERP Strategy in Europe Sage Group plc is a leading global provider of business management software to small and medium-sized companies, with over 6 million customers and more than 13,500 employees in 24 countries covering the UK and Ireland, mainland Europe, North America, South Africa, Australia, Asia, and Brazil. After recently streamlining and rebranding its  ERP and CRM offering in North America , Sage recently announced the formation of a new organization to Read More
An Opportunity for Change: 10 Recommendations for Advancing Your HR Technology Strategy
This report outlines 10 recommendations for companies to advance its human resources (HR) technology strategy. From conducting a global systems inventory and

bob strategy  Opportunity for Change: 10 Recommendations for Advancing Your HR Technology Strategy This report outlines 10 recommendations for companies to advance its human resources (HR) technology strategy. From conducting a global systems inventory and redeploying software to recalibrating talent strategies and targeting critical roles to focusing on end-user experience and tapping social collaboration, it offers easy-to-implement recommendations to help organizations d position themselves for long-term success. B Read More
Is MAPICS Getting the Magic of PLM? Part Two: Strategy
During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either

bob strategy  MAPICS Getting the Magic of PLM? Part Two: Strategy Strategy For over two years, MAPICS , Inc . (NASDAQ: MAPX), possibly the largest global provider of extended enterprise applications for solving the challenges of discrete manufacturers following the acquisition of its former competitor Frontstep (see MAPICS To Leap Forward In A Frontstep Way ), has shown signs of significant change and a persistent number of its historically recognizable and invariant tenets of operation. During the same time, the Read More
Breakthrough Performance Management: Tying Performance Metrics to Business Strategy
For many organizations, there is a disconnect between strategy and day-to-day activities. Strategy, resources, and risks are discussed at the executive level

bob strategy  Performance Management: Tying Performance Metrics to Business Strategy For many organizations, there is a disconnect between strategy and day-to-day activities. Strategy, resources, and risks are discussed at the executive level, but day-to-day activities and performance metrics are not connected to them. As a result, organizations can measure performance, but can’t manage it. The key to breakthrough performance management is tying performance metrics, resources, and risks to strategic Read More
The Future of Supply Chain Strategy for Consumer Electronics
To leverage opportunities presented by the explosion in consumer demand, consumer electronics manufacturers must tighten their forecasting, sourcing

bob strategy  Future of Supply Chain Strategy for Consumer Electronics To leverage opportunities presented by the explosion in consumer demand, consumer electronics manufacturers must tighten their forecasting, sourcing, distribution, and inventory management strategies. They must also bring a more refined approach to supply chain management. Find out what capabilities they need to build in order to respond to consumer needs—while retaining flexibility in production, distribution, and logistics. Read More
Managing Financial Performance: Closing the Gap Between Strategy and Execution
In Managing Financial Performance: Closing the Gap Between Strategy and Execution, learn how a unified, closed-loop performance management system...

bob strategy  Financial Performance: Closing the Gap Between Strategy and Execution Managing Financial Performance: Closing the Gap Between Strategy and Execution Virtually all businesses produce plans and budgets—and then measure company progress against objectives. But high-performing companies go a step further by employing an enterprise performance management (EPM) solution to measure, manage, and monitor performance. In Managing Financial Performance: Closing the Gap Between Strategy and Execution , Read More

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