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Documents related to » bmps


Best Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with Wipro as Systems Integrator
This IDC Energy Insights report details Thames Water's journey to implement an advanced business process management system in its Customer Services business unit, working with long-term partner Wipro as the systems integrator. This approach enabled Thames Water to realize significant operational and business benefits in a short time despite financial constraints. Download this white paper to learn more about the benefits, impacts. amd lessons learned.

BMPS: Business Process Management Suite, BMPS, Thames Water, IDC Energy Insights, Best Practices, Customer Services.
9/7/2011 4:34:00 AM


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