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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » billing service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

billing service providers oss  Affordable Service Providers , Billing Service Providers , Broadband Service Providers , Business Service Providers , Communications Service Providers , Community Service Providers , Compare Service Providers , Computer Service Providers , Data Service Providers , DSL Service Providers , Expert Service Providers , External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Read More
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They''ve assembled an interesting portfolio of

billing service providers oss  as Portal Software''s Infranet billing application. Technology from EPiCON, Inc. will be integrated into the Preside Managed Application Services Platform in conjunction with Nortel Networks'' acquisition of EPiCON. The first customer release of the platform solution is expected in the next 30 to 45 days and is being tested through Innovatia. Innovatia is part of Aliant, a telecommunications and IT company. Nortel Networks Preside Managed Application Services Platform will provide a common platform Read More
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

billing service providers oss  vendor providing best-in-class CSP billing systems with a CRM suite on the side. Now the company offers an integrated business processes with the customer as the focal point. Its portfolio now offers an appealing proposition with the built-in ability to help service providers move toward the ICM vision—one product at a time or all at once. With the acquisition of XACCT Technologies in 2004, Amdocs was able to add network data management capabilities to its product offering. By adding XACCT mediation Read More
SAS for Health Care Providers
SAS solutions for the health care industry were developed with the help of skilled health care experts. SAS solutions empower users to integrate volumes of

billing service providers oss   Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

billing service providers oss  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

billing service providers oss  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

billing service providers oss  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

billing service providers oss  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

billing service providers oss  Outsourcing Service Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support application enhancement, reengineering, and migration enterprise application integration (EAI) enterprise application services, including: enterprise resource planning (ERP) e-procurement and business-to-business (B2B) market places customer relationship management (CRM) supply chain management (SCM) e-business mobile applications Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

billing service providers oss  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

billing service providers oss  Scientific Selects IFS Enterprise Service Management IFS has announced that Zef Scientific, Inc. , a multi-vendor service provider for high-performance liquid chromatography–mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business. Deployment includes Zef Scientific’s headquarters in San Diego, California, and other offices in North Read More
MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

billing service providers oss  R2 Service Architecture As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings. Read More
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

billing service providers oss  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

billing service providers oss  Field Service Management Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the Read More
Cloud Enablement Service
Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was

billing service providers oss  Enablement Service Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution. Read More

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