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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bi total account management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » bi total account management

Total Reward Management: Don't Leave Your Line Manager Alone


A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.

bi total account management  is at stake? The ability to maximize total personnel investment, drive more motivation, retention, and performance at no additional cost. This article analyzes the four fundamental events in order to face, with pragmatism and effectiveness, the total reward management (TRM) challenge. Managing people is a discipline that, unlike other managerial fields, changes slowly. This is probably because the subject of analysis, the person, tends to adapt over time and by generations rather than fiscal quarters. Read More

Cash Management 101


Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

bi total account management  local, state, and federal liabilities (e.g., taxes, social security, etc). Payment to liability accounts (e.g., insurance, mortgages, leases, employee travel expenses). Valuable suppliers that provide payment discounts for early payment. Suppliers whose limits within agreements can be stretched (e.g., net 30 days). All bank account balances. Loan payments due. Interest payments or term deposits due. The Price of Cash Mismanagement When cash flow is tight, cash management helps a company decide who must Read More

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

bi total account management  Technical Account Management | BI Total Account Management | BI Trial Accounts Management | BI Wireless Account Management | CTQ Account Management | CTQ Account Management Agreement | CTQ Account Management Application | CTQ Account Management Assistant | CTQ Account Management Association | CTQ Account Management Basics | CTQ Account Management Center | CTQ Account Management Corporation | CTQ Account Management Crossing | CTQ Account Management Definition | CTQ Account Management Description | CTQ Read More

A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

bi total account management  management; business-to-consumer analytics; and BI 81 36 0 45 74.98 10 9 21 17.22 39 3 39 81.62 OTHER CRM-RELATED APPLICATION AREAS Includes e-mail marketing; relationship capital management; survey software; sales proposal software; product and price configuration; web conferencing; and other 12 9 0 3 89.17 2 10 0 16.67 7 0 5 87.5 TECHNICAL FUNCTIONALITY AND SUPPORT Includes business functionality; technical functionality; and ongoing CRM solution support 590 325 85 179 83.4 125 148 218 36.4 451 39 99 Read More

A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

bi total account management  Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more profitable customer relationships through its comprehensive portfolio of software and services that span the customer life cycle. Boasting an intentional customer experience , Amdocs claims to help companies cultivate their return on investment (ROI), lower total cost of ownership (TCO), and improve operational Read More

The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management


Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and supportable IT infrastructure.

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Revamping Data Management: Big Data Proves Catalyst to Updating Data Management Strategies


Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity have ushered in clear data goals, but many obstacles persist. This white paper reports survey results that help to establish a clear picture of how organizations are capitalizing on data management today, as well as what challenges and opportunities remain.

bi total account management  Data Management: Big Data Proves Catalyst to Updating Data Management Strategies Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity have ushered in clear data goals, but many obstacles persist. This white paper reports survey results that help to establish a clear picture of how organizations are capitalizing on data management today, as well as what challenges and opportunities remain. BE Read More

Asset Management


Asset management is crucial for businesses that wish to keep costs down while running an efficient service. Waer Systems has taken its experience in controlling inventory and has applied it to the management and reservation of an organization’s assets. Waer’s cloud-based solution, WAERlinx, provides companies with the resources to systematically process operations, maintenance, and the upgrading of assets, cost-effectively.

bi total account management  Waer, WAERlinx, asset management, asset reporting, asset decommissioning, supply chain, reporting, parts management Read More

Program Management Office: A Term Not Fully Understood


The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and tools have changed somewhat over the years. But not understanding what a program office is and when it should be leveraged is a common pitfall and reason for failure. Find out more about the program office, and its roles, processes, and responsibilities.

bi total account management  and its need and ability to execute an effective Program Office. It is important to recognize that there is no one size fits all model for Program Offices. An effective program Office needs to be customized to an organization culture, management structure, methods, etc to leverage a firm''s strengths and strengthening a firm''s weaknesses. A typical SWOT analysis can be leveraged for such an assessment, which can be performed via a series of interviews and questionnaires with key stakeholders. It is often Read More

Pathways Materials Management, Financial Management


PDG Group Model 828

bi total account management   Read More

K2 and Box Integrate Cloud Content Management and Workflow for Efficient Business Process Management


To provide a bridge between cloud content management software and the business process workflow, K2 partnered up with Box, a cloud content management service. TEC principal analyst P.J. Jakovljevic talks to K2 CEO and founder Adriaan van Wyk, and looks at what this collaboration could mean for your enterprise.

bi total account management  new cloud content management capabilities, employees could gain insight and control over shared content, while chief information officers (CIOs) and IT directors would have the security and governance needed to maintain compliance with audit and regulatory policies. Business Process Management and Cloud Integration: A CEO’s Perspective   CEO and founder of K2 Adriaan van Wyk , explained to Technology Evaluation Centers (TEC) why he’s excited about Box integration—and why his users should be too. Read More

Talent Management Best Practices in 2010


Download your copy of the Aberdeen report Cracking the Code for Talent Management.

bi total account management  the organization, and provide visibility into work/project progress by dispersed teams. Learn the strategies used by top organizations to build superior talent management programs. Download your copy of the Aberdeen report Cracking the Code for Talent Management . For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More

Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Portfolio Management


Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management.

bi total account management  portfolio management,innovation management tools,innovation tools,risks,uncertainties,uncertainty,NPV Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

bi total account management  lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers'' needs and wants, any interaction with them must be captured Read More