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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bi mas 90 support


Understanding Business Intelligence and Your Bottom Line
Given that virtually all small and midsized businesses can benefit from business intelligence (BI) tools, the real question is how much of this technology

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » bi mas 90 support

TEC Industry Watch: Enterprise Software News for the Week of April 10th, 2012


SOFTWARE SELECTIONSSyspro ERP selected by rail car mobility solutions provider Trackmobile ETO, Discrete manufacturing "Syspro’s solution was the only ERP system to fit all of the company’s high-level needs, such as outside database integration, in-depth product configurator with complex pricing structure, Web-enablement to receive sales orders, and graphical customizable dashboards. Syspro has

bi mas 90 support  applications. –Jorge García, TEC BI Analyst   Press release Sage launches Sage ERP X3 Standard Edition in South Africa Sage ERP X3 Standard Edition has launched in South Africa and will soon be available in Singapore and Malaysia. Over the past year, Sage ERP X3 Standard Edition has also launched in Belgium, Switzerland, Germany, South Africa, and French-speaking African countries, and is now available in 30 countries. —P.J. Jakovljevic, Principal TEC Analyst Press release Sage announces Read More

Is 'Sage' Wiser And Better Than 'Best'?


The two small-to-medium enterprise (SME) market segment leaders seem to have somewhat different strategies going forward (despite inevitable watching over each other's shoulder), and time will tell who will ultimately win (or maybe both will remain in a stalemate power sharing situation).

bi mas 90 support  well respectively, despite Microsoft's big advantage in corporate name and brand recognition. Best Software sells such a portfolio of renowned US and Canadian brands as Abra, ACCPAC, ACT!, BusinessVision , CPASoftware , FAS, MAS 90 , MAS 200 , MAS 500 , MIP, Peachtree, SalesLogix , Timberline Office and Simply Accounting , among many others. In the fiscal year ended September 30, 2004, Best Software reported revenue of $516.6 million (USD), representing 42 percent of Sage's global business. To be exact, Read More

Innovative Approaches in the Free-for-all World of Value-added Resellers


The universe of existing applications partners is relatively stable; some occasional movement from dropping one product in favor of another occurs naturally, and no vendor is immune to losing partners. But some innovative vendors are doing their best.

bi mas 90 support  business processes with built-in flexibility to accommodate their inimitable processes, whereas their larger brethren want the unrestrained capability to customize solutions to fully fit existing best processes (see Cookie-cutter Solutions Won't Cut It with the Mid-Market ). The channel will typically service customers of a lesser size (whose sales, delivery, and support demands are amenable to an indirect channel, anyway) in the markets where the vendor is present too, or it will service the countries Read More

Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

bi mas 90 support  UI), mobility support, embedded BI tools, simplified user/role personalization, and a blurred (integrated) CRM and ERP experience. Another objective was to provide a compelling value proposition for the installed base by helping to alleviate users' major pain points. To that end, SData (Sage Data) integration technology and Google WebToolkit have been used for reporting and usability, and for the purposes of lower TCO. A smooth upgrade transition was made possible by introducing a new, optional Web-based Read More

Birst Cloud BI


Birst enterprise-caliber business intelligence (BI) delivers accurate, actionable content in an intuitive, self-service environment. It allows users to combine data from different source systems to get answers to their business concerns in real time.

bi mas 90 support  Cloud BI Birst enterprise-caliber business intelligence (BI) delivers accurate, actionable content in an intuitive, self-service environment. It allows users to combine data from different source systems to get answers to their business concerns in real time. Read More

A Modern Approach to Improving Customer Support


As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

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Operational BI


By adopting traditional business intelligence (BI) tools, companies have gained valuable insights into past activities and results. However, with operational BI that is different from standard and tactical BI, promptness of information and data in real-time or near real-time is established. Learn how operational BI can boost the timeliness and accuracy of business decisions, and improve operational efficiency and results.

bi mas 90 support  BI By adopting traditional business intelligence (BI) tools, companies have gained valuable insights into past activities and results. However, with operational BI that is different from standard and tactical BI, promptness of information and data in real-time or near real-time is established. Learn how operational BI can boost the timeliness and accuracy of business decisions, and improve operational efficiency and results. Read More

Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

bi mas 90 support  their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs. Read More

2011 Trends Report: Business Intelligence (BI)


If your company is considering at a BI solution, here's an executive brief that looks at the major trends in BI for this year.

bi mas 90 support  is considering at a BI solution, here's an executive brief that looks at the major trends in BI for this year. You'll get expert opinion on the incorporation of social media cloud offerings mobile applications data visualization small business adoption Discover the direction BI is going—and how it can help your organization. Download your PDF copy of 2011 Trends Report: Business Intelligence (BI) today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 Read More

BI on the Go: About Functionality and Level of Satisfaction


We thought it would be useful to take another look at what was revealed in our recent survey on mobile BI regarding what’s important for mobile BI users, and of course, how satisfied they are with the mobile BI solutions they work with. Here we discuss functionality and level of satisfaction, and how they affect mobile BI practices and decision making.

bi mas 90 support  published its 2014 Mobile BI Buyers Guide and a related blog post in which some results from a survey on mobile business intelligence (BI) usage, needs, and trends were discussed. We thought it would be useful to take another look at what was revealed from the survey regarding what’s important for mobile BI users, and of course, how satisfied they are with the mobile BI solutions they work with. Let’s take a look at some of our findings in this regard. Here we will discuss two additional criteria and Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

bi mas 90 support   Read More

Webigeo BI-centric


Webigeo BI-centric works as a business intelligence (BI) add-in through connection to SAP BusinessObjects Xi, IBM Cognos 8, and Microsoft. This BI-centric module gives BI users the opportunity to analyze, query, and build cartographic reports, making location a driver in their decision-making.  

bi mas 90 support  This BI-centric module gives BI users the opportunity to analyze, query, and build cartographic reports, making location a driver in their decision-making. Read More

Achieve a Complete Business Picture with a BI Dashboard


With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve competitive advantage. However, it is important to consider whether your BI provides timely, clear data and integrates data from every possible source within the organization. The enterprise must carefully consider its specific requirements and choose a solution that provides the right information to the right user at the right time. Download this report to learn more.

bi mas 90 support  Business Picture with a BI Dashboard With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve competitive advantage. However, it is important to consider whether your BI provides timely, clear data and integrates data from every possible source within the organization. The enterprise must carefully consider its specific requirements and choose a solution that provides the right information to the right user Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

bi mas 90 support  innovation while maintaining the stability of their core ERP systems. Further, SAP enhancement packages for mySAP ERP meet customer requirements for support innovation without disruption to day-to-day business operations. This makes it simpler and faster for SAP's clients to adopt new product functionality, industry-specific features, and enterprise services, while protecting them from the complexity of multiple upgrades. Enhancements to mySAP ERP will be made available through 2010 as extensions to Read More