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Documents related to » bi marketing account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

bi marketing account management  Major Account Management | BI Marketing Account Management | BI Mobile Account Management | BI Mythic Account Management | BI Online Account Management | BI Professional Account Management | BI Sales Account Management | BI Server Account Management | BI Strategic Account Management | BI Strategic Account Management Association | BI Strategic Account Manager | BI System Account Management | BI Technical Account Management | BI Total Account Management | BI Trial Accounts Management | BI Wireless Account Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

bi marketing account management  and seamlessly share data bi-directionally with these systems, using open industry standards. As the first factor indicates, an adaptive service enterprise must be sensitive to ever changing customer requirements, and must foster an optimal customer experience by creating and delivering incremental services that customers want and are willing to pay for. This requires an IT infrastructure capable of seamlessly tracking and managing interactions across all customer touch points, such as the retail store, Read More...
Boosting the Bottom Line with Master Data Management
You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its sales and marketing efforts. Find out

bi marketing account management  analyst for business intelligence [BI] and performance management here at Technology Evaluation Centers. Today I have [with me] Anurag Wadehra, the vice president of marketing and product management at Siperian. Siperian is a leading master data management [MDM] and customer integration solution provider. I will be discussing with Anurag what the importance of master data management is, and how organizations can use MDM solutions to improve their sales and marketing efforts, and how MDM can affect the Read More...
Total Reward Management: Don''t Leave Your Line Manager Alone
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and

bi marketing account management  About the Author Donatello Bianco is one of the leading European experts on software solutions for the management and development of human capital. He is currently the marketing director of Cezanne Software ( http://www.cezannesw.com ), a global provider of employee performance management solutions. He has analyzed the processes and needs of HR departments across twelve countries, published interviews and articles in numerous magazines, such as Expansion , Computerworld , and Capital Humano . Bianco has Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

bi marketing account management  Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more profitable customer relationships through its comprehensive portfolio of software and services that span the customer life cycle. Boasting an intentional customer experience , Amdocs claims to help companies cultivate their return on investment (ROI), lower total cost of ownership (TCO), and improve operational Read More...
LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management
The Cost of Learning—a Very Brief HistoryTraining (or learning) has always been viewed as a cost center (representing a cost of doing business similar to

bi marketing account management  a database (for advanced searchability), represents or stores content as extensible markup language (XML), provides the capability to  retrieve content for re-use across the entire enterprise. The primary differentiator for LCMSs is that they offer reusability of learning content and are constructed using a learning object model. Typically, course content is stored as learning objects in a learning object repository database. The objects are described and tagged so these objects can be recalled and Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

bi marketing account management  as well as time, billing, expense, and invoice modules that tightly integrate with packages such as Great Plains , Oracle Financials , ADP Payroll , and MS Project. Autotask provides a hosted option to SMB service organizations. Marketing itself as a PSA platform, it offers a modular solution that can be turned on and off according to an organization''s business requirements. Specifically targeted to small organizations, Autotask provides a complete PPM solution including CRM, resource management, project Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

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Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

bi marketing account management  its gaining momentum. When combined with information from a Facilities Management System, space & property information from a mapping application such as AutoCAD provides an integrated view that allows enhanced analysis in various spatial contexts for professionals responsible for asset tracking, maintenance, space utilization and planning relocations. Facilities managers are driving the change by challenging more-open systems. They''re pushing Facility management software vendors to transform today''s Read More...
Warehousing Management: Yard Management, Competitive Analysis, and Challenges
The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle

bi marketing account management  the market, where the big gets bigger and the small, in the shadow of the giants, recoil into a survival mode focusing on some safe market havens. Others vendors, like Catalyst International , will have to strategically fill unique market needs in order to gain growth and scale (see Will Recent Acquisition Catalyze Catalyst''s Strategy? ). Challenges Remain for All This is not to imply, however, that the SCE market has been spared from acquisitions, given that there have been more than twenty Read More...
Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

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A Marketing Survival Guide
Find out in the white paper data quality: a marketing survival guide.

bi marketing account management  Marketing Survival Guide Duplicate customer and prospect records. Incomplete data. Incorrect data. Fraudulent data. Do these problems sound familiar? These problems can frustrate your marketing efforts by undermining your business potential—and they cost you money. But how can you prevent these problems from occurring? And how do you deal with them if they''ve already taken root? Find out in the white paper Data Quality: A Marketing Survival Guide . You''ll learn the different types of data problems, why Read More...
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

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