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Business Intelligence (BI) as a Tool for Middle Management
For a full picture of the business environment and make the best decisions, middle managers must have access to business intelligence (BI). You can’t focus on

bi management  And you can—with a BI tool that’s easily accessible no matter where you reside in the enterprise, and that’s flexible enough to meet each department’s reporting needs. Read More

Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » bi management


To BI or not to BI
Nowadays a company should not even question whether it needs business intelligence (BI) or not. Those who do not have it yet should include it in their future

bi management  companies that had a BI tool but that were not very interested in using it, especially the management team. The owner, controller, production manager, etc., should be the first ones to use it and promote it in the company. To fully take advantage of the capabilities of any BI product, you should start by finding the answers to the following questions: Do you know what you want? The main challenge of BI is to get the right information, from the right source, in the right format. No BI tool will give you Read More
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

bi management  the operational needs of billable services organizations and on the management of the internal and external resources that deliver service contracts. PPM Components for Service Organizations Beyond the core components of managing portfolios, projects, and resources, PPM solutions for PSOs have extended functionality to manage the bid-to-bill cycle, external resources, and client demands. Major ERP players entering this space are swapping their manufacturing and distribution components for portfolio and Read More
Business Intelligence and Data Management
The terms business intelligence (BI) and business performance management (BPM) are heard time and again, but what do they really mean for businesses? Getting

bi management  The terms business intelligence (BI) and business performance management (BPM) are heard time and again, but what do they really mean for businesses? Getting back to basics, both terms refer to the concept of using technology to Identify sales trends to develop sales strategies and to manage future sale Manage employee performance Identify quality issues on the shop floor Optimize business processes through the use of technology Forecast, budget, and plan within a process-centric environment Allow Read More
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

bi management  For example, with traditional BI online analytical processing (OLAP) cubes, sales data can be reflected multidimensionally with rolling sales data over a three-year period. This, however, pales in comparison to dashboard functionality, which allows a sales manager to see up-to-date sales figures in real time, and to compare them against predefined metrics. The sales manager can then drill down on the data to access and analyze operational data in order to determine a plan of action. KPIs vary depending Read More
Understanding BI: The Top 10 Business Questions That Drive Your BI Technology Requirements
Read this white paper to learn the questions you should be asking to determine your business intelligence technology requirements and better understand your BI

bi management  Questions That Drive Your BI Technology Requirements Read this white paper to learn the questions you should be asking to determine your business intelligence technology requirements and better understand your BI solution needs. Read More
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

bi management  event management freight payment, billing, and claims document management customs management In this release is also mobile-enablement in the freight tender process, order/shipment visibility, event management, and transportation business intelligence. Oracle’s new Global Trade Management release includes a new module, Oracle Customs Management [link opens PDF]. The release also includes the following enhancements: new end-to-end license management capabilities for such regulatory-focused industries Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

bi management  planning, real-time scheduling, and mobility and location-based services (LBS), as well as ongoing communication with the consumer on the expected arrival time of the service resource. Its Service Optimization Suite of products logically comprises multiple modules to cover all those bases (i.e., ClickSchedule, ClickMobile , ClickPlan , ClickLocate , etc.), and these products can be purchased stand-alone or bundled. Q&A with ClickSoftware For more information on ClickSoftware, see the company’s Web site Read More
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

bi management  helps companies establish a bidirectional relationship with customers that rewards them for sharing knowledge (their product and service use experience), and not only for spending money. The latest generation of KM software makes this possible by enabling the company to combine what it knows about customers and what customers know about the company, and to offer this information as part of the resources available on its web site. As discussed in Making the First Call Count by Greg McFarlane, an astute KM Read More
Campus Management
Clients benefiting from Campus Management Corp@ services and solutions represent a rich diversity of colleges and universities, each with its own unique

bi management  Management Clients benefiting from Campus Management Corp® services and solutions represent a rich diversity of colleges and universities, each with its own unique constituencies, mission, and learning environment Read More
Program Management Office: A Term Not Fully Understood
The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and

bi management  and its need and ability to execute an effective Program Office. It is important to recognize that there is no one size fits all model for Program Offices. An effective program Office needs to be customized to an organization culture, management structure, methods, etc to leverage a firm's strengths and strengthening a firm's weaknesses. A typical SWOT analysis can be leveraged for such an assessment, which can be performed via a series of interviews and questionnaires with key stakeholders. It is often Read More
Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

bi management  Management Framework for Mobile Workforce Management and Field Service Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

bi management  Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More
Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

bi management  and the fast and big return on investment, you need to know what type of features and functionality you should look for in a warehouse management system. The bells and whistles of a system might look enticing, but what you ultimately need to do is determine your own needs. Using the Pareto Principle, where a minority of inputs yields the majority results, evaluating processes and personnel, and testing can help you assess what your needs are in a warehouse management system. This is Part Two of a Read More

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