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Documents related to » bi interactive account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

bi interactive account management  Good Account Management | BI Interactive Account Management | BI Key Account Management | BI Key Account Manager | BI Live Account Management | BI Major Account Management | BI Marketing Account Management | BI Mobile Account Management | BI Mythic Account Management | BI Online Account Management | BI Professional Account Management | BI Sales Account Management | BI Server Account Management | BI Strategic Account Management | BI Strategic Account Management Association | BI Strategic Account Manager | Read More
Business Intelligence
The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make

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Transforming Performance Management in an SAP Environment: Considerations for Finance
Finance professionals who plan, budget, and forecast in an SAP environment always need to drive additional value from their SAP solutions. One of the most

bi interactive account management  process. IBM Cognos 8 BI enhances SAP BW reporting by drawing data from IBM Cognos 8 Planning, SAP, and non-SAP sources to offer self-sufficiency for reporting end-users, management and operational reports for report consumers, and ad hoc query capabilities and interactive reports for advanced finance users. Because SAP BW embodies many built-in rules including multi-lingual, multi-currency, multiple units of measure, data hierarchies, aggregates, and variables, IBM Cognos 8 BI acts like a native Read More
Infor Ships Infor SCE v10.3
Infor recently announced Infor Supply Chain Execution (SCE) version 10.3, with new functionality and capabilities for logistics and warehouse management. Find

bi interactive account management  network.   Contextual Role-based BI   Infor SCE 10.3 comes with enhanced dashboards, in-context BI, analytics, and metrics that give users an interactive experience while enhancing the value derived from the application. Infor SCE Dashboards can be configured into different personas based on different roles, such as operations manager, inventory control supervisor (see figure 1), account receivable manager, warehouse manager, transportation manager (see figure 2), etc. They can also be categorized Read More
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

bi interactive account management  to adopt the Microsoft BI tools that come as core infrastructure with Microsoft SQL Server , and Consona CRM is in the process of developing similar functionality for the Microsoft stack. As indicated before, Consona CM/former Onyx software runs on a modern application server and uses a standards-based and service-oriented approach that enables customers to fairly quickly and easily link their core back-office, legacy applications with the Consona CM applications. In summary, by leveraging analytics, Read More
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

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Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

bi interactive account management  to be integrated with capabilities that cater to different business processes and applications, such as enterprise resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Read More
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

bi interactive account management  Management Framework for Mobile Workforce Management and Field Service Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More
Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

bi interactive account management  and the fast and big return on investment, you need to know what type of features and functionality you should look for in a warehouse management system. The bells and whistles of a system might look enticing, but what you ultimately need to do is determine your own needs. Using the Pareto Principle, where a minority of inputs yields the majority results, evaluating processes and personnel, and testing can help you assess what your needs are in a warehouse management system. This is Part Two of a Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

bi interactive account management  lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers'' needs and wants, any interaction with them must be captured Read More
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

bi interactive account management  are areas of personal capability that enable people to perform successfully in their jobs by achieving outcomes or completing tasks effectively. A competency can be knowledge, skills, attitudes, values, or personal characteristics. Competencies can be defined for job, business, or management activities. They can be applied to individuals, teams, departments, countries and the enterprise. Here is an example from the Plateau Leadership Competency Library showing how competencies and proficiency levels can Read More
Program Management Office: A Term Not Fully Understood
The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and

bi interactive account management  and its need and ability to execute an effective Program Office. It is important to recognize that there is no one size fits all model for Program Offices. An effective program Office needs to be customized to an organization culture, management structure, methods, etc to leverage a firm''s strengths and strengthening a firm''s weaknesses. A typical SWOT analysis can be leveraged for such an assessment, which can be performed via a series of interviews and questionnaires with key stakeholders. It is often Read More
Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

bi interactive account management   Read More

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