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Documents related to » bi good account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Better Performance Management for Service Companies
It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that

bi good account management  in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that one of the most difficult tasks of all is to put theory into practice. Business theories are usually not set in stone and need to be adjusted to reality, or modified to suit specific cases. This is particularly difficult in the measurement of service performance because of the many considerations to be taken into account that involve both quantitative and Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

bi good account management  men would rather give birth than interact with inexperienced or unhelpful customer service representatives. While consumers clearly identified short hold times and friendly staff as key determinants of good customer service, more than 64 percent felt that their providers only improved customer service when faced with the threat of either the loss of business or increased competitive pressure. Quite simply, when offered an ample choice of providers and services, consumers today feel the easiest and best wa Read More...
Boosting the Bottom Line with Master Data Management
You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its sales and marketing efforts. Find out

bi good account management  challenges. I think the biggest [piece of] business advice [I can offer] is that companies should be able to start small with the technology, and be able to prove and demonstrate that in a very short time—in 30 to 60 days—by implementing it in a very well-contained business problem area, and then be able to expand that technology to other areas rapidly without having to undo or reimplement the earlier solutions. Starting small and incrementally adding solutions on top of that, of other areas of Read More...
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

bi good account management  local, state, and federal liabilities (e.g., taxes, social security, etc). Payment to liability accounts (e.g., insurance, mortgages, leases, employee travel expenses). Valuable suppliers that provide payment discounts for early payment. Suppliers whose limits within agreements can be stretched (e.g., net 30 days). All bank account balances. Loan payments due. Interest payments or term deposits due. The Price of Cash Mismanagement When cash flow is tight, cash management helps a company decide who must Read More...
Business Process Management Notations within Business Process Management
Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is

bi good account management  provide businesses with the ability to define and understand their own internal processes, and to communicate these processes and procedures in a standard manner. This notation standard increases the understanding of business transactions within the organization, and ensures that organizations will be able to communicate internally. Furthermore, it will also enable integration with third parties that the organizations deal with, to enhance business-to-business (B2B) processes. BPMN enables better use of Read More...
Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

bi good account management  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

bi good account management  clock and WFM markets, big competitors have lost interest and/or the expertise. Without specialized expertise, these vendors see their WFM win rates shrink and their marketing budgets get slashed, with headcount cuts likely to follow suit. Kronos still faces tough competition in the retail and health care sectors. Kronos is a very good company and a fierce competitor if it is a straight T&A or WFM deal, particularly in health care, manufacturing, and retail. Kronos seems to be benefiting from the high Read More...
SimplyDigi LMS for Learning Management Systems Product Certification Report
SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The

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Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

bi good account management  to be integrated with capabilities that cater to different business processes and applications, such as enterprise resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Read More...
Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

bi good account management  a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis. Read More...
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

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Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

bi good account management  virtual classrooms, or a combination of the two (blended learning), is no longer a nicety, but a necessity for today’s learning workforce. The availability of today''s mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn in an effective and efficient manner. In this article, we will look at some statistics on the interest in learning management and learning management systems Read More...
What Makes a Good White Paper Good... (part three)
Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader''s interest

bi good account management  Makes a Good White Paper Good... (part three) Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader''s interest, but keep it. Are you part of the problem or part of the solution? Identifying a problem isn’t enough, no matter how much affinity is established with the reader (see previous post and Michael Stelzner''s site ). The proposed solution must be both practical and clearly stated. If the solution Read More...

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