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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bi crm implementation tools


Marquee Vendors Partner for Deepening Inherent CRM and BI Links
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation

bi crm implementation tools  connection between CRM and BI can be seen in marketing automation (MA). MA involves analyzing and automating the marketing process to better allocate resources into various activities, channels, and media to build and enhance profitable customer relationships. This moves beyond traditional metrics to incorporate data cleansing, analysis tools, and campaign management systems (see the article Why Are CRM and Analytics Intrinsically Connected? ) Despite the complementary nature of CRM and BI, the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » bi crm implementation tools

Scala and Microsoft Become (Not So) Strange CRM Bedfellows


The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to help Scala attack or keep the satellite divisions of its bigger competitors, particularly those of their common rival - SAP.

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On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the information that they receive. Learn how business intelligence (BI) 2.0—also known as collaborative BI—is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

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Are you BI Lingual or Just BI Curious?


Lost in Translation If your organization was a celebutante, who would it be? Well, comely or not, let’s hope that when it comes to BI, you’re not a bemused, glassy-eyed Scarlett Johansson à la Lost in Translation http://www.imdb.com/title/tt0335266. If so, there’s a cure and it’s not acting lessons. It’s a lesson in collaboration; ensuring that both your IT and business teams are speaking the

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Want to Avoid ERP Implementation Problems? Learn How from the Experts


In Lessons from ERP Implementation Failures, you'll discover the five maincauses of ERP implementation failure.

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Optimizing Returns from ERP Implementation


Enterprise resource planning (ERP) systems can help manufacturers solve business problems and increase return on investment (ROI), but their implementation should not be taken lightly. In this interview, experts from SAP, Infor, and Microsoft discuss factors affecting ROI from an ERP system. The panel offer viewpoints on the feasibility of measuring ROI, importance of ownership of ERP implementation, anticipated and real benefits, and benchmarks and drivers affecting quick time to value of an ERP solution.

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Implementation Pitfalls


Implementation can be a hidden factor in HR/payroll software implementation. And the implementation process is about a lot more than learning to use the software—there are also important people issues that can be essential to success with a new software system. Read this white paper to learn about why meeting an implementation team prior to selecting a new software solution can be crucial to the success of the implementation, plus some common implementation pitfalls to avoid.

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2011 Business Intelligence Buyer's Guide: BI for Everyone


This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems across large enterprises as well as small to medium businesses (SMBs). It presents a comprehensive view of the wide spectrum of BI software solutions currently available and investigates how they match different types of organizations according to size and need.

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BI on the Go: About Functionality and Level of Satisfaction


We thought it would be useful to take another look at what was revealed in our recent survey on mobile BI regarding what’s important for mobile BI users, and of course, how satisfied they are with the mobile BI solutions they work with. Here we discuss functionality and level of satisfaction, and how they affect mobile BI practices and decision making.

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CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

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