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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bi crm implementation timelines


Making the Leap to CRM
Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

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Epicor Insights 2013


Epicor held its Insights 2013 conference in Nashville last week, attended by 2,900+ customers, 500+ employees,  300+ partners, and 100+ exhibitors, and with more than 700 sessions. Clearly Epicor has a lot to talk about. TEC's Aleksey Osintsev and I covered the event and, in numerous one-on-one meetings with Epicor managers, executives, partners, and third-party consultants, received an up-close

bi crm implementation timelines  300+ partners, and 100+ exhibitors, and with more than 700 sessions. Clearly Epicor has a lot to talk about. TEC's Aleksey Osintsev and I covered the event and, in numerous one-on-one meetings with Epicor managers, executives, partners, and third-party consultants, received an up-close look at Epicor's corporate, product, and technology strategies. Epicor Corporate Strategy Epicor continues to espouse its “Protect, Extend, Converge” strategy of using application and technology investments to Read More

A Road Map to Data Migration Success


Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

bi crm implementation timelines  4.0 Data Migration | BI Solutions and Data Migration Tools | CRM 4.0 Data Migration Manager | Data Migration Analysis | Data Migration Issues | Data Migration Cost | Data Migration Document | Data Migration System | Data Migration Methodology | Data Migration Project Plan | Data Migration Specialist | Data Migration Best Practices | Data Migration Strategies | Data Migration Utility | Free Data Migration | Practical Data Migration | Data Migration Download | Data Migration Guide | ETL | Strategies | Read More

ERP Systems Buyer’s Guide


The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

bi crm implementation timelines  of most ERP packages, BI tools enable organizations to take better decisions by organizing, analyzing, and reporting data generated by them. They transform an organization's operational data into valuable information presented as reports and summaries. The end result is more informed decision making across levels, ranging from executives and line managers to HR professionals and accountants. Rich ERP User Interface: ERP applications' user interfaces are often considered as functional, but not very Read More

A Guide to Selecting Process Enterprise Resource Planning Software


Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality than ever before. But how can an organization choose the right system to meet its business needs?

bi crm implementation timelines  For example, within the BI module, the compliance needs can conform to industry-specific standards. Sharper vertical focus. Typically, ERP vendors have used a generic approach when developing their software. However, as businesses require industry-specific functionality, vendors have developed specific functionality that will meet these needs. Since process manufacturing has many different verticals, ERP vendors have developed modules to handle process manufacturing in different industries, such as Read More

Five Critical Points for ERP Implementation Success


Find out how your company can avoid ERP implementation problems inFive Critical Points for ERP Success*.

bi crm implementation timelines  critical points erp implementation success,critical,points,erp,implementation,success,points erp implementation success,critical erp implementation success,critical points implementation success,critical points erp success,critical points erp implementation. Read More

Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

bi crm implementation timelines  inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a Read More

BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

bi crm implementation timelines  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Read More

TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

bi crm implementation timelines  innovation in cloud computing mobile CRM social CRM extended CRM functionality You'll learn about the benefits and drawbacks of the biggest trends in CRM. And how the latest CRM technology can make your company more profitable and competitive. The latest vendor comparisons You'll also get an analyst's view of the CRM marketplace, along with informative case studies, and a handy CRM vendor directory. CRM is changing fast, but TEC's 2011 CRM Buyer's Guide will help you stay on top. Download your PDF copy Read More

YOur CRM Solution in Our 2011 CRM Buyer's Guide


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bi crm implementation timelines  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More

CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

bi crm implementation timelines  post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with more information on these products. Why do Manufacturing Companies Need a Different Kind of CRM? Manufacturing companies have evolved differently than other types of companies during the last decade and face specific Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

bi crm implementation timelines  providing complete product line capabilities in a comprehensive, industry-specific solution. Read More

Top CRM for Financial Services


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bi crm implementation timelines  to produce results amid rabid competition and increased regulatory requirements? These are challenging times for financial services companies . One response within the financial services industry has been to beef up customer relationship management (CRM) processes. If your company is considering new CRM technology, finding the right system or upgrade can be a difficult task. To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

bi crm implementation timelines  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment


Midsize businesses feel the most pressure to boost revenue and increase profits—and have smaller margins for error. Achieving your goals requires making smart, timely decisions that are backed by solid data. With a business intelligence (BI) solution, you can make timely informed decisions and improve productivity, while maximizing value and return. Find out about the five success factors for implementing a BI solution.

bi crm implementation timelines  BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment Midsize businesses feel the most pressure to boost revenue and increase profits—and have smaller margins for error. Achieving your goals requires making smart, timely decisions that are backed by solid data. With a business intelligence (BI) solution, you can make timely informed decisions and improve productivity, while maximizing value and return. Find out about the five success factors for Read More