In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, operational acceptance, and contractual acceptance. While it is not the only step involved when implementing a CRM system, testing is a fundamental way of finding information and will help you judge a system’s returns and pitfalls.
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of third-party applications. That responsibility is the acquirer's, which means you're going to need to do some testing. Acceptance Testing Testing something you are about to buy is generally called acceptance testing'. There are three basic flavors: user acceptance, operational acceptance, and contractual acceptance. The first tells you if your staff can live with the system, the second tells you if your business can live with the system, and the third tells your supplier when they can trouser the cash.