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Documents related to » bi account management website


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

bi account management website  the individual customer. This BI capability can potentially revolutionize a company’s approach to marketing. TEC ’s previous article entitled  CRM Analytics Brings More Profitability   explains how marketing lends itself well to gaining insight via analytics. All this insight must be integrated into the sales lifecycle, so that lead qualification scripts are tuned to the messages and offers that pique the prospect’s interest. Warm leads must be funneled to the sales reps, who are best equipped Read More...
Business Community Management
To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats

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Do You Need a State-of-the-art ERP Solution?
As your company grows, you must continually evaluate whether your work processes and IT solutions can solve your problems and help grow your business. By

bi account management website  real time? Does your BI system include integrated dashboards and key performance indicators (KPIs) built on the system''s database to provide users with customizable, actionable, up-to-the-minute graphical representations of key statistical information? Can you easily consolidate high-impact business information originating from different sources into a single, easy-to-view screen or portal? Can you drill down from the portal to more detailed information if you need additional explanations? Easy to use Read More...
NextGen Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality
Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each

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Macola ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

bi account management website   Read More...
Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle''s products help companies manage inventory, equipment, and

bi account management website  Asset Management (EAM) optimizes availability and utilization of assets. Oracle''s products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands. Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

bi account management website  planning, real-time scheduling, and mobility and location-based services (LBS), as well as ongoing communication with the consumer on the expected arrival time of the service resource. Its Service Optimization Suite of products logically comprises multiple modules to cover all those bases (i.e., ClickSchedule, ClickMobile , ClickPlan , ClickLocate , etc.), and these products can be purchased stand-alone or bundled. Q&A with ClickSoftware For more information on ClickSoftware, see the company’s Web site Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

bi account management website  but what is the big deal about managing absence? What are the typical compliance traps besides not exceeding overtime hours or total hours per day, week, or month? Absence management ensures companies have the right number of people with the right skills that are available to do the work (besides the obvious reasons for pay, discipline, overtime, etc.). Companies use sophisticated scheduling systems (such as those from Kronos, Dayforce , RedPrairie , Schedulesoft , Reflexis Systems, etc.) to match Read More...
Goal-oriented Autonomic Business Process Management
Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

bi account management website  Management Framework for Mobile Workforce Management and Field Service Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More...
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

bi account management website  where one of the biggest expense items is cost of sales. In addition to these policing capabilities (which are not to be sneezed atcompanies keep missing their earnings because they cannot audit their compensations), managers can also use the applications more strategically, to model changes to their incentive-pay programs, for instance, so that they can better understand the financial effect of new rules before instituting them. Business users, without needing to be at the mercy of the information Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

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More Than
“Talent” traditionally refers to key people—executives, experts, rock stars, etc.—that a company does not want to lose, while the majority of the company’s

bi account management website  talent management, TEC 2014 HCM Buyer''s Guide for Medium and Large Enterprises, workforce management, human resources, HR, employee motivation, employee ROI Read More...

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