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Documents related to » bi account management specialist


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

bi account management specialist  experience: target, sell, deliver, bill, and support. The ICM Benchmark Service ensures a comprehensive cross-silo view of the organization, which is a business imperative for achieving true ICM. As a part of the ICM Blueprint Framework, the ICM Benchmark Service was designed to assess current state versus industry benchmarks and best practices toward achieving ICM. To that end, the ICM Benchmark Service will facilitate creation of an ICM strategy and vision based on the customer''s unique situation, Read More
Best-of-breed Approach to Finance and Accounting
CODA''s savvy accounting and financial offerings include budgeting, forecasting, scorecards, and tools that use Microsoft Excel spreadsheets collaboratively and

bi account management specialist  CODA''s expertise in leveraging BI outside financial departments is very limited, if not non-existent. It needs to partner with domain expert vendors in the areas of supply chain or CRM. The vendor has admittedly realized that customers do not want just financial solutions, but want solutions that can be integrated within a broader context of enterprise solutions and be built to meet their exacting needs. To illustrate, CODA''s procurement and account payable (AP) module fully encompasses accounting Read More
Total Reward Management: Don''t Leave Your Line Manager Alone
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and

bi account management specialist  is at stake? The ability to maximize total personnel investment, drive more motivation, retention, and performance at no additional cost. This article analyzes the four fundamental events in order to face, with pragmatism and effectiveness, the total reward management (TRM) challenge. Managing people is a discipline that, unlike other managerial fields, changes slowly. This is probably because the subject of analysis, the person, tends to adapt over time and by generations rather than fiscal quarters. Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

bi account management specialist  lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers'' needs and wants, any interaction with them must be captured Read More
Campus Management
Clients benefiting from Campus Management Corp@ services and solutions represent a rich diversity of colleges and universities, each with its own unique

bi account management specialist   Read More
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

bi account management specialist  as a Blueprint for Mobile Workforce Management As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More
Mobile BI: Features, Challenges, and Opportunities
What does your organization need to consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges

bi account management specialist  opportunities of a mobile BI strategy implementation? In this report, we explore considerations for deploying a mobile BI solution, how to leverage this type of platform to best advantage, and why a mobile BI/analytics solution can be a valuable asset for your company. Read More
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

bi account management specialist  operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource Read More
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

bi account management specialist  what core HR management capabilities and systems today’s companies are using. BEGINLYX Read More
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

bi account management specialist  to be integrated with capabilities that cater to different business processes and applications, such as enterprise resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Read More
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

bi account management specialist   Read More
Systems Management Buyer''s Guide
Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature

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Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation
When searching for a warehouse management system (WMS), a number of myths surface.

bi account management specialist  that is built without bias. Only then can you begin evaluating system. In other words, you have to know what your current needs are and what your future requirements will be before beginning your search, not just what bells and whistles are available. This is Part One of a two-part series. Part One will describe the popular myths encountered when looking for a warehouse management system. Part Two will describe how to assess your current warehouse processes to find the best system that meets your needs. Read More

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