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Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » bi account management experience


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

bi account management experience  lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers'' needs and wants, any interaction with them must be captured Read More...
Better Performance Management for Service Companies
It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that

bi account management experience  in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that one of the most difficult tasks of all is to put theory into practice. Business theories are usually not set in stone and need to be adjusted to reality, or modified to suit specific cases. This is particularly difficult in the measurement of service performance because of the many considerations to be taken into account that involve both quantitative and Read More...
Boosting the Bottom Line with Master Data Management
You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its sales and marketing efforts. Find out

bi account management experience  analyst for business intelligence [BI] and performance management here at Technology Evaluation Centers. Today I have [with me] Anurag Wadehra, the vice president of marketing and product management at Siperian. Siperian is a leading master data management [MDM] and customer integration solution provider. I will be discussing with Anurag what the importance of master data management is, and how organizations can use MDM solutions to improve their sales and marketing efforts, and how MDM can affect the Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

bi account management experience  experience: target, sell, deliver, bill, and support. The ICM Benchmark Service ensures a comprehensive cross-silo view of the organization, which is a business imperative for achieving true ICM. As a part of the ICM Blueprint Framework, the ICM Benchmark Service was designed to assess current state versus industry benchmarks and best practices toward achieving ICM. To that end, the ICM Benchmark Service will facilitate creation of an ICM strategy and vision based on the customer''s unique situation, Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

bi account management experience  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More...
Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

bi account management experience  it system management,it management system,gas oil and,it management for business,information management,it information management,business intelligence,data management,management data,about data management,the oil industry,information management system,the gas industry,oil and exploration,oil gas companies Read More...
Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

bi account management experience  communication and collaboration Increase profitability Find out which content management solution is best for your company’s special needs. . Visit TEC’s Content Management Evaluation Center today. *Access available for one week. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More...
Vulnerability Management Buyer''s Checklist
Here''s an easy, effective way to cover yourself: download the vulnerability management buyer''s checklist: key questions to ask before you select a ...

bi account management experience  Management Buyer''s Checklist With so much riding on your company''s network and data security, can you afford to make a mistake when it comes to selecting a vulnerability management (VM) solution? Are you sure you know the questions to ask before you sign on the dotted line? Because if you miss something, you could be opening the door to disaster. Here''s an easy, effective way to cover yourself: download the Vulnerability Management Buyer''s Checklist: Key Questions to Ask Before You Select a Read More...
Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program
Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers

bi account management experience  talent management, talent management strategy, talent management ROI Read More...
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The

bi account management experience  BPM Suite 9.1 Business Process Management Product Certification Report Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product''s highlights, competitive analysis, product analysis, and in-depth BPM analyst Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

bi account management experience  operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource Read More...
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

bi account management experience  to be integrated with capabilities that cater to different business processes and applications, such as enterprise resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Read More...
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

bi account management experience  where one of the biggest expense items is cost of sales. In addition to these policing capabilities (which are not to be sneezed atcompanies keep missing their earnings because they cannot audit their compensations), managers can also use the applications more strategically, to model changes to their incentive-pay programs, for instance, so that they can better understand the financial effect of new rules before instituting them. Business users, without needing to be at the mercy of the information Read More...

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