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Business Intelligence (BI)
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Documents related to » bi account management center


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

bi account management center  experience: target, sell, deliver, bill, and support. The ICM Benchmark Service ensures a comprehensive cross-silo view of the organization, which is a business imperative for achieving true ICM. As a part of the ICM Blueprint Framework, the ICM Benchmark Service was designed to assess current state versus industry benchmarks and best practices toward achieving ICM. To that end, the ICM Benchmark Service will facilitate creation of an ICM strategy and vision based on the customer''s unique situation, Read More...
Business Community Management
To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats

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A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We''ll analyze Surado CRM 5.0 from the perspectives of core functionality

bi account management center  management; business-to-consumer analytics; and BI 81 36 0 45 74.98 10 9 21 17.22 39 3 39 81.62 OTHER CRM-RELATED APPLICATION AREAS Includes e-mail marketing; relationship capital management; survey software; sales proposal software; product and price configuration; web conferencing; and other 12 9 0 3 89.17 2 10 0 16.67 7 0 5 87.5 TECHNICAL FUNCTIONALITY AND SUPPORT Includes business functionality; technical functionality; and ongoing CRM solution support 590 325 85 179 83.4 125 148 218 36.4 451 39 99 Read More...
Total Reward Management: Don''t Leave Your Line Manager Alone
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and

bi account management center  is at stake? The ability to maximize total personnel investment, drive more motivation, retention, and performance at no additional cost. This article analyzes the four fundamental events in order to face, with pragmatism and effectiveness, the total reward management (TRM) challenge. Managing people is a discipline that, unlike other managerial fields, changes slowly. This is probably because the subject of analysis, the person, tends to adapt over time and by generations rather than fiscal quarters. Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

bi account management center  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More...
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

bi account management center  to be integrated with capabilities that cater to different business processes and applications, such as enterprise resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Read More...
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

bi account management center  where one of the biggest expense items is cost of sales. In addition to these policing capabilities (which are not to be sneezed atcompanies keep missing their earnings because they cannot audit their compensations), managers can also use the applications more strategically, to model changes to their incentive-pay programs, for instance, so that they can better understand the financial effect of new rules before instituting them. Business users, without needing to be at the mercy of the information Read More...
Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

bi account management center  there''s the unprecedented l exibility that comes with on- demand delivery. Using a subscription model, companies can add and subtract functionality with minimal risk and at a reasonable cost. Growing businesses can rapidly scale up or down in operational size to meet l uctuating business demands. And hosted solutions allow companies to better manage agents and their activities, regardless of where they are physically situated. Said DeSalles, With hosted contact-center solutions, you can move away from Read More...
Human Capital Management (HCM)
Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from

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Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

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The ROI of Talent Management
Over the past decade, talent management initiatives have become one of the top priorities within global organizations. While the business value of talent

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Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program
Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers

bi account management center  talent management, talent management strategy, talent management ROI Read More...

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