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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 better internet sales

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » better internet sales

A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

better internet sales  Field Sales Force and Better Internet Sales A Stronger Field Sales Force and Better Internet Sales If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Already running SAP CRM 5.0 to support its call centers worldwide, the company decided to take advantage of the integrated sales force automation capabilities within SAP CRM to support the sales processes. Source : SAP Resources Related to A Stronger Field Sales Force and Better Internet Read More

Thou Shalt Manage Human Capital Better


Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.

better internet sales  Shalt Manage Human Capital Better Administrative human resource (HR) management has traditionally received much more lip service than true respect from businesses and individuals. However, many recent events and consequent realizations promise to transform the HR department from a lowly cost center, a necessary evil, and a gaggle of boring pen pushers and record keepers (and other derided whatnots), into a strategic and crucial part of any competitive business. In other words, for a long time HR Read More

Frontstep Still Awaiting Better Times


While Frontstep reported loses in fiscal 2001, the potential of its well-rounded product/services offering mix as well as the recent downsizing, bodes well a return to profitability.

better internet sales  Still Awaiting Better Times Frontstep Still Awaiting Better Times P.J. Jakovljevic - September 17, 2001 Event Summary On August 14, Frontstep, Inc . (Nasdaq: FSTP), a leading provider of business applications for mid-sized distributors and manufacturers, reported its financial results for the fourth quarter and full fiscal year ended June 30, 2001. Total revenue for Q4 2001 was $29.0 million, an increase of 7% sequentially over the revenue of $27.2 million for Q3 2001, but a 6% drop compared to $3 Read More

The Web-Enabled Sales Process


Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on-line relationship.

better internet sales  lot more than a better mouse trap to win a deal . In other words, salespeople need to follow the buy cycle and fulfill the buyer''s needs at each consumption point along the way. The decision process for an enterprise level system is defined by the corporate project life cycle within which the purchase falls. As with any business initiative, these projects can germinate from a variety of sources, but once sponsored as an official project it follows a relatively predictable decision process. To stay Read More

Internet Makes SCP All That It Can Be


The Internet is reshaping the supply chain planning marketplace. Several clear trends have emerged in recent years that capitalize on the possibilities for collaboration, information sharing, and instantaneous communication that the Internet provides.

better internet sales  competition, the need for better customer support, and the Internet. In addition to benefits for participating users, the forums allow vendors to foster more dynamic relationships with customers and prospects than would be possible through corporate websites, annual user conferences, or helpdesks. Apart from advertising revenues and content sales, the future dollar impact of portals on SCP market growth is difficult to quantify. Portals will drive partnerships and even consolidations among SCP vendors Read More

How to Boost Your Sales Productivity


But you can find out more about how sfa can permanently ratchet up your company's profits in the white paper maximizing profits with sales performa...

better internet sales  boost sales productivity,boost,sales,productivity,sales productivity,boost productivity,boost sales. Read More

Proof Positive: Increasing Your Online Sales and Transactions


In Proof Positive: Increasing Your Online Sales and Transactions, you'll learn about the highest level of Web security: extended validation SSL.

better internet sales  Positive: Increasing Your Online Sales and Transactions Seventy-five percent of Internet users are concerned about identity theft. If people don''t trust your Web site, they won''t leave behind personal data—and certainly not their payment information. This means lost customers, sales, and registrations for your business. But there is a way to show customers your site is safe to do business with. In Proof Positive: Increasing Your Online Sales and Transactions , you''ll learn about the highest level Read More

Sales and Operation Planning: Integrate with Finance and Improve Revenue


Sales and operations planning (S&OP) is the key integrated process that the supply chain organization (specifically the vice president of supply chain) can use to achieve visibility across the entire organization and the value chain. This white paper highlights the results of over 220 companies participating in a survey on S&OP initiatives, and compares the views of the supply chain and finance organizations.

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How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

better internet sales  convert service calls sales,convert,service,calls,sales,service calls sales,convert calls sales,convert service sales,convert service calls. Read More

Sales Force Automation (SFA) Buyer's Guide


The sales force automation buyer's guide will help you find the ideal sfa system for your company.

better internet sales  sales force automation sfa buyer guide,sales,force,automation,sfa,buyer,guide,force automation sfa buyer guide,sales automation sfa buyer guide,sales force sfa buyer guide,sales force automation buyer guide. Read More

Sales and Marketing


Sales (the function that directly generates revenue through the sale of products or services) and marketing (the function that addresses customer needs and wants through communication) are two indispensible pillars of today’s businesses. Due to the affinity between sales and marketing, the two are commonly considered to be in the same category of business area. A few trends in this business area:

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Employee Web Use and Misuse: Companies, Their Employees, and the Internet


The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business? What’s the right balance between monitoring and blocking? Learn about a Web security solution that can allow you to monitor and enforce your Internet usage policies, bringing site monitoring and filtering together with anti-virus and anti-spyware protection.

better internet sales  lets them achieve a better work-life balance. Keep in mind, when you decide to allow employees access to the internet, it is in your best interest to ensure that they are aware of the laws around electronic communications in the workplace. The federal Electronic Communications Privacy Act (ECPA) makes it clear that a company-provided computer system is the property of the employer. U.S. employers have the legal right to monitor all employee computer activity, transmissions and content- including Read More