-
Abstract:
This report was drawn from a series of six webinars that Comview commissioned from the fall of 2009 to spring 2010. The material
presented here is like a “greatest hits.” It includes some of the most popular best practices for managing mobile telecom
services. It also includes significant new additio (...)
Excerpt related to
best it services:
Best Practices Managing Mobile Telecom Services for 2010. ... Download
<strong>Best Practices Managing Mobile Telecom Services for 2010</strong>. Comments:
...
Published:
2010-06-02
-
Abstract:
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a
solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from
IT investments. Learn how to properly prepare a business ca (...)
Excerpt related to
best it services:
Building Your Business Case for Best-practice IT Services Delivery. ...
Download <strong>Building Your Business Case for Best-practice IT Services Delivery</strong>.
...
Published:
2010-03-11
-
Abstract:
This IDC Energy Insights report details Thames Water's journey to implement an advanced business process management system
in its Customer Services business unit, working with long-term partner Wipro as the systems integrator. This approach enabled
Thames Water to realize significant operational and busi (...)
Excerpt related to
best it services:
Best Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with
Wipro as Systems Integrator. Source: Wipro ...
Published:
2011-09-07
-
Abstract:
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address
the demands of midsize enterprises in multiple industries. Are they right for you? (...)
Excerpt related to
best it services:
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services
solutions designed to address the demands of midsize...
Published:
2005-11-17
-
Abstract:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market
messages from vendors' functional capabilities. (...)
Excerpt related to
best it services:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changin...
Published:
2006-09-04
-
Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
best it services:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Abstract:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can
transporters survive in such a difficult business c (...)
Excerpt related to
best it services:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and oth...
Published:
2008-02-06
-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
best it services:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
best it services:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
-
Abstract:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation
to even the smallest organizations. (...)
Excerpt related to
best it services:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recent...
Published:
2009-09-07
-
Abstract:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product
development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals,
and telecommunications sectors. (...)
Excerpt related to
best it services:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new
product development. It is t...
Published:
2006-02-08
-
Abstract:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small
and medium sized enterprise market (SME). Acquiring addition (...)
Excerpt related to
best it services:
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of
its CRM product: SalesL...
Published:
2004-08-05
-
Abstract:
TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three
are critical individually, yet should always be pursued within the context of the larger discussion. (...)
Excerpt related to
best it services:
TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three
are critical individua...
Published:
2000-09-29
-
Abstract:
Best Software's top objective is to encourage customers to stay with the company for the life of their business. (...)
Excerpt related to
best it services:
Best Software's top objective is to encourage customers to stay with the company for the life of their business.
Published:
2002-12-19
-
Abstract:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty years. Vision a leading product in the professional services automation market and has taken significant
strides to maintain this market leading position. (...)
Excerpt related to
best it services:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty ye...
Published:
2005-09-27
-
Abstract:
Intel has announced a brand of Web appliances that don't use Microsoft's Windows operating software. Instead, the new devices
will run on the Linux operating system, which many customers are concluding is ideal for simple Web-surfing machines. (...)
Excerpt related to
best it services:
Intel's "New Best Friend" for Web Appliances is Linux. ... shipping sometime
this year, Intel is also packaging all the necessary software and services, such as ...
Published:
2000-01-20
-
Abstract:
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But
what makes ERP for services different from solutions known as product portfolio management for professional services automation?
And which is best for your organization? (...)
Excerpt related to
best it services:
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But
what makes ERP for servi...
Published:
2009-07-15
-
Abstract:
Adonix appears to be a force in the Southern European enterprise resource planning and supply chain management market since
acquiring Gruppo FORMULA. There might be a greater buzz internationally, but the road to success might not be an easy Mediterranean
sail. (...)
Excerpt related to
best it services:
Adonix appears to be a force in the Southern European enterprise resource planning and supply chain management market since
acquiring Gruppo FORMU...
Published:
2005-09-19
-
Abstract:
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may
face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs. (...)
Excerpt related to
best it services:
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may
face confusion and/or an...
Published:
2002-07-30
-
Abstract:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's
strategy in the project portfolio management market (...)
Excerpt related to
best it services:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web...
Published:
2006-02-10