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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 best crm solutions



In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2

best crm solutions  interesting for its competitors, Best Software provides not only CRM solutions but also an array of accounting and back-office systems. This presents opportunities to offer existing non-CRM clients full and comprehensive solutions across the enterprise which complement and integrate with their existing products. To have a direct competitive impact against the major SME players, Best Software needs to offer a product that could be entirely web-based to take advantage of the new trend for application

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Distribution Industries

Enterprise resource planning (ERP)—distribution software is designed for companies in the distribution and logistics industries. Traditional distribution businesses focus on moving goods through a supply chain, and the distribution software market has developed products to meet these needs. The software solutions developed for ERP for distribution includes functionality for supply chain management (SCM), distribution process management (DPM), and retail and commerce.  

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Documents related to » best crm solutions

MAPICS Unifies The Brand And Interacts For CRM Solutions


While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.

best crm solutions  , one of the best-selling contact manager products, announced a partnership that will expand the CRM capabilities offered through MAPICS ERP for Extended Systems , formerly known as Point.Man , one of two MAPICS flagship ERP products (the other being former MAPICS XA now known as MAPICS ERP for iSeries platform). The partnership is seen to enable MAPICS to market SalesLogix to its mid-sized customers in the high tech market, as well as to offer a complete front office/back office solution to new Read More

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

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CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

best crm solutions  the customer make the best use of the product or service? Sounds logical, and simplistic, but if you don't focus your CRM implementation on these four requirements, and all four, you and your company proceed at your own peril. How about your company's web site?  A recent study by Forrester Research in Cambridge, Mass., showed that 45 percent of companies surveyed are considering CRM projects, either full-blown or pilots, and 37 percent have installations under way or complete. These are Global 3500 Read More

Logility Voyager Solutions


Logility Voyager Solutions is a complete set of supply chain management solutions in one Internet-based collaborative framework, including global supply chain visibility; demand, inventory and replenishment planning; supply and sourcing optimization; transportation planning and execution; and warehouse management. Specifically, Voyager WarehousePRO increases shipping and inventory accuracy by optimizing the flow of materials and information through distribution centers; and helps cut operational costs and improves productivity, order fill rates, space utilization and customer service. It also incorporates advanced workflow technology, industry-specific practices, and RFID technology. WarehousePRO is completely integrated to Logility Voyager Transportation Planning & Management.  

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Encompass Solutions


Founded in 2001, Encompass Solutions, Inc. is a professional services organization that includes deeply experienced, senior consultants who provide expertise in ERP and related business application systems. Our expertise extends from project planning and management through the entire implementation, with a special focus on process improvement. Encompass is the manufacturing industry’s high-value alternative to in-house resources for ERP software implementations, project management, business development, software selection and process improvement.

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ITCube Solutions


ITCube Solutions, a Microsoft Gold Certified Partner, is a specialist in creating custom solutions using Microsoft SharePoint products and technologies.

best crm solutions   Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

best crm solutions  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More

Zoho Advances Its CRM Solution with Zoho CRM Document Library


Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document

best crm solutions  Advances Its CRM Solution with Zoho CRM Document Library Zoho has announced the Zoho CRM Document Library —an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document Library ensures correct document versioning and allows users t Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

best crm solutions  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More

P2 Energy Solutions


P2 Energy Solutions is the only technology company providing a comprehensive range of software, geospatial data, land management tools, and outsourcing to the upstream oil and gas industry.  

best crm solutions   Read More

EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

best crm solutions  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

best crm solutions  basis of selecting the best people possible to assure success; the assignment should not reflect who is available. The entire organization will take its queues from this step. Once the leadership is in place, the CEO needs to work with the team and his or her direct reports in terms of five major topics: Functional Performance Metrics . As outlined earlier, nonalignment of effort will dilute if not destroy an enterprise deployment of CRM. Process Ownership . The delivery of customer value is typically Read More

Logility Voyager Solutions


Logility Voyager Solutions is a complete set of supply chain management solutions in one Internet-based collaborative framework, including global supply chain visibility; demand, inventory and replenishment planning; supply and sourcing optimization; transportation planning and execution; and warehouse management. Specifically, Voyager WarehousePRO increases shipping and inventory accuracy by optimizing the flow of materials and information through distribution centers; and helps cut operational costs and improves productivity, order fill rates, space utilization and customer service. It also incorporates advanced workflow technology, industry-specific practices, and RFID technology. WarehousePRO is completely integrated to Logility Voyager Transportation Planning & Management.  

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