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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 best account management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Warehouse Management Systems (WMS)

A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences. 

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Documents related to » best account management

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

best account management  possible service to their best customers. The problem with applying overt segmentation to customer service was that it then revealed a hierarchy that placed most customers at the bottom. This was so because, by definition, elite customers represent a small minority (the proverbial Pareto''s 80/20 Rule). The premise of segmenting customers reinforced the idea that customers existed to create value for companies, rather than the other way around. Using this logic, most (up to 80 percent) customers were of Read More

CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.

best account management  organization consistent with the best practice? Is the commitment to this approach or activity documented to validate that it is part of the plan or was included in the original plan and implementation. The scoring system is based on a 1000-point system similar to the Baldrige Quality Award System. This model places a significant number of points on results with the reason for this emphasis is that the CRM strategy is about improving performance; all of the other activities and steps are a means to that Read More

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management


Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are becoming aware that better change can drive top-line benefits—and are developing processes with an eye towards improving speed-to-market. Find out why good change management is becoming more important—and how you can use it as a tool to increase product profitability.

best account management  Change Impact Analysis Criteria Best -in-Class Industry Average Laggard Impact on product requirements 82% 61% 45% Change in manufacturing tooling / equipment 94% 70% 60% Current supply / purchase orders 65% 54% 35% Current demand / sales orders 65% 54% 35% Change in manufacturing processes 94% 78% 70% Related documentation 65% 50% 45% Impact of change on related components or assemblies 94% 78% 70% Part obsolescence 59% 63% 55% Change in product cost 100% 87% 65% Product reliability 76% 78% 45% Product Read More

Enter Enterprise Incentive Management and Incentive Compensation Management


Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created opportunities for a new enterprise software category called enterprise incentive management (EIM), or incentive compensation management (ICM).

best account management  which products are selling best in each territory. Managers can also drill down into results for individual sales people and then compare them to the rest of the team. Managers should get graphical analytics too, so that they can see how their team''s results compare to various modeled scenarios, for example, which goes back to the strategic level of sales compensation managementgiving managers information in time to make a difference. Sales executives typically use EIM analytics software to analyze sales Read More

Dynamic Best Practices of Vulnerability Management


Vulnerability management, the discovery of vulnerabilities and assessment of the risk to the network, is a critical part of both the security and business landscape that any company’s security team needs to understand and implement for long-term success. But companies that rely totally on signature-based defenses can be helpless against many threats. Find out how to reduce risks by identifying and eliminating weaknesses.

best account management  program is the next best practice. Measure your network against the half-life and persistence curves. Beat the half-life curve by graphically tracking the percentage of vulnerabilities mitigated within each 30-day cycle and the number of vulnerabilities that extend past 180 days. Tracking total vulnerabilities is also useful, but be sure to account for the rate of announced vulnerabilities from the vendors (a climbing rate of exposed vulnerabilities may be a function of vendor quality announcements and Read More

Configuration and Change Management for IT Compliance and Risk Management


To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated approach that incorporates hardware and software assets is a key foundation for meeting regulatory compliance requirements. Find out how you can benefit from applications that enable continuous compliance with operational processes and tools—and reduce your business risk.

best account management   Read More

Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report


Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Top Three Learning Management Trends for 2011


Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn. Read this article on user interest in learning management systems and learn about three learning management trends for 2011.

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Intelligent Workload Management


Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing resources while ensuring business tasks are supported by all needed resources—and that this is all done securely. IWM tools support the building, management, monitoring, and securing of workloads. See how to run your cloud computing system with leading-edge technology.

best account management  IT Management,IT Budgeting,Cost Control,Risk Management,security,best practices,e-commerce,cloud computing,it risk management,risk management tools,security risk management,business risk management,risk management plan,risk management system,enterprise risk management Read More

Business Process Management as a Blueprint for Mobile Workforce Management


As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption.

best account management  mobile workforce management,field service scheduling,field service optimization,services organizations,workforce sheduling optimization,ViryaNET,BPM,BPM and workforce management Read More

PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report


PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Bizagi BPM Suite 9.1 Business Process Management Product Certification Report


Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst commentary.

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Cash Management 101


Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

best account management  Management 101 Cash management is a need common to both large and small businesses alike. In its simplest terms, cash management is the assurance that today''s receivables plus today''s account balances exceed today''s payables. Failure to practice this business management process guarantees bankruptcy. Every large organization has a cash management group, sometimes called the treasury . This group''s function includes management of such items as investments and borrowing in addition to the organization''s Read More