IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition, with a new perspective on all transition phases, including planning, configuration, and change management.
benefits of itil implementation
ITIL Version 3 Prescription for Transitioning Services No matter the size of the organization, the industry, or the market sector, and no matter how long it has been in existence or how dependent it may or may not be on technology, every organization struggles with change. Projects run over time and over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money,