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Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
back office integration:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management.
Find Out IT Solutions and Other Information Associated with Custo...
Published:
2010-03-11
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Abstract:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida. (...)
Excerpt related to
back office integration:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applic...
Published:
1999-09-29
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Abstract:
Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL
Server in addition to Microsoft Exchange Integration for messaging. (...)
Excerpt related to
back office integration:
Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server
in addition to Mic...
Published:
2000-07-06
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Abstract:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. This agreement will allow Great Plains partners to sell a wide range of enterprise applications to
upper-midmarket organizations (...)
Excerpt related to
back office integration:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. ...
Published:
2000-10-03
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Abstract:
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise
application suite. It also announced financial results for fiscal 2000. (...)
Excerpt related to
back office integration:
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise
application suite...
Published:
2000-07-24
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Abstract:
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important
to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success
through its existing customer base will testify to the reliabi (...)
Excerpt related to
back office integration:
When it comes to touting 200 product enhancements, what JD Edwards is saying is that ease of integration is important to mid-market
companies b...
Published:
2003-04-01
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Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
back office integration:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
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Abstract:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing
that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a
full view of the customer is by integrating front-e (...)
Excerpt related to
back office integration:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and
by addressing that issue. An ...
Published:
2002-05-10
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Abstract:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position
as a “premier total solution provider for the profess (...)
Excerpt related to
back office integration:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms b...
Published:
2000-04-12
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Abstract:
In a somewhat belated and long deliberated move, Microsoft Great Plains has struck an OEM partnership deal with Clarus to
provide eProcure, an end-to-end e-procurement solution. (...)
Excerpt related to
back office integration:
In a somewhat belated and long deliberated move, Microsoft Great Plains has struck an OEM partnership deal with Clarus to
provide eProcure, an end...
Published:
2001-08-13
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Abstract:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could
benefit from integration with Clarus and/or CRM.NET, it (...)
Excerpt related to
back office integration:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and...
Published:
2002-12-05
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Abstract:
As for the lower-end of the market, SAP has designed SAP Business One to meet the core management needs of dynamically growing
small and midsize businesses, and is moving to better address the specific needs of small manufacturers through a planned
strategic solution relationship with SoftBrands whereby (...)
Excerpt related to
back office integration:
As for the lower-end of the market, SAP has designed SAP Business One to meet the core management needs of dynamically growing
small and midsize b...
Published:
2004-05-08
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Abstract:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering. (...)
Excerpt related to
back office integration:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and re...
Published:
2006-09-13
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Abstract:
While Microsoft Great Plains and Kewill will offer a potentially awesome combined offering worldwide, their competitors will
bet on products that cover all the bases in a natively integrated fashion. (...)
Excerpt related to
back office integration:
While Microsoft Great Plains and Kewill will offer a potentially awesome combined offering worldwide, their competitors will
bet on products that ...
Published:
2001-11-12
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Abstract:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow,
and exception alerts and events. Also, Exact Event (...)
Excerpt related to
back office integration:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, whic...
Published:
2004-02-27
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Abstract:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Excerpt related to
back office integration:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Published:
2001-09-18
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Abstract:
ACCPAC continues to enhance the PRO series and Advantage series product lines. (...)
Excerpt related to
back office integration:
... ACCPAC's Back-Office Products Enhancements. ...
version 7.0 was an entirely new object-oriented development framework that should enable easier integration
with ...
Published:
2004-06-04
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
back office integration:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
back office integration:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
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Abstract:
On June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced
financial results for the fiscal quarter and fiscal year ended May 31, 2000. Despite continued growth and profitability, the
market reacted to the company’s results that were below (...)
Excerpt related to
back office integration:
On June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced
financial results for th...
Published:
2000-08-03