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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 b2b salesforce reporting

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

b2b salesforce reporting  B2B Considering Sales-Force | B2B Salesforce Reporting | B2B Buying Salesforce | B2B Sales Effectiveness | B2B Sales Strategy Productivity | B2B Salesforce Search Specializes | B2B Direct Sales Force | B2B Outsourced Sales Solution | B2B Putting Salesforce | B2B Sales Training Sales Effectiveness Audits | B2B Sales Force Automation | B2B Sales Force Login | B2B Sales Force Effectiveness | B2B Sales Force Training | B2B Sales Force Compensation | B2B Sales Force Structure | B2B Inventory Control Sales Read More

Salesforce.com Acquires ExactTarget


Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget's digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget's more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been

b2b salesforce reporting  offer personalized product recommendations. B2B and B2C Marketing Automation offers support for message automation, complex lead-nurturing campaigns, and reporting Data and Analytics has been handled through integration with customer relationship management (CRM) and Web analytics providers that are able to shed light on the success of marketing actions and campaigns Fuel is a cross-channel marketing automation platform; it also allows users to take advantage of REST application programming interfaces Read More

Getting an Update from BigMachines at Dreamforce 2010


Many recent TEC articles have talked about quote-to-order (Q2O) or configure, price, quote (CPQ) solutions that facilitate business-to-consumer (B2C) and business-to-business (B2B) sales, thus helping companies sell more products and services faster. A number of thriving vendors provide on-demand product configurator, pricing and quoting, proposal generator, and B2B

b2b salesforce reporting  quoting, proposal generator, and B2B eCommerce (self-service portals, product catalogs, etc.) software solutions. These Web-based offerings facilitate sales across their customers'' diverse channels by streamlining their sales processes, from opportunity to order . Using Q2O/CPQ solutions, dispersed sales teams and channels can quickly configure products, generate quotes, proposals and contracts, manage complex pricing, and manage orders. Most recently, I’ve  reported on Cameleon Software ’s bullish Read More

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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The Consumerization of B2B Multi-channel Commerce


There are numerous multichannel B2B commerce opportunities that organizations can take advantage of to increase revenue, decrease costs, create competitive advantage, and create long-term business value. This white paper examines opportunities for B2B organizations to leverage multichannel commerce to reduce costs by streamlining business operations; increase revenue by capturing new customer segments and market opportunities; increase conversion by benefiting from B2C best practices; increase customer satisfaction by delivering multichannel convenience; represent complex and specialized products accurately and effectively; and manage the complexity of B2B transactions.

b2b salesforce reporting  Consumerization of B2B Multi-channel Commerce There are numerous multichannel B2B commerce opportunities that organizations can take advantage of to increase revenue, decrease costs, create competitive advantage, and create long-term business value. This white paper examines opportunities for B2B organizations to leverage multichannel commerce to reduce costs by streamlining business operations; increase revenue by capturing new customer segments and market opportunities; increase conversion by benefiti Read More

Challenges Facing Organizations with Local and Global Reporting Requirements


Organizations need to strike a balance between global and local reporting requirements. This is particularly challenging, as a lack of flexibility in data structures adversely impacts both business development and local reporting. Organizations must thus focus on harmonizing the global model and data structures, and assist local entities in designing for local requirements—thereby providing one data source for reporting.

b2b salesforce reporting   Read More

Building an ROI Model to Evaluate Your B2B E-commerce Initiative


B2B companies everywhere are under heavy pressure to offer their customers and employees robust e-commerce capabilities that rival best-of-breed consumer-focused companies. B2B companies that fall short of customer expectations risk losing them to competitors who have stepped up their game. This paper provides a framework for building an ROI model that can be used to demonstrate the advantages of a new e-commerce implementation to senior executives and board members.

b2b salesforce reporting  Model to Evaluate Your B2B E-commerce Initiative B2B companies everywhere are under heavy pressure to offer their customers and employees robust e-commerce capabilities that rival best-of-breed consumer-focused companies. B2B companies that fall short of customer expectations risk losing them to competitors who have stepped up their game. This paper provides a framework for building an ROI model that can be used to demonstrate the advantages of a new e-commerce implementation to senior executives and Read More

Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express


Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary report.

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Unified Business Performance Management: How to Streamline Budgeting, Reporting, Analysis, and Forecasting


Why aren’t most companies able to achieve exceptional performance given that they have standard budgeting, analysis, and forecasting processes in place? It is because they don’t have a unified, integrated financial management process. Discover the benefits of a unified approach and the technologies that enable companies to adopt business performance management (BPM) best practices in just days or weeks, at an affordable price.

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Financial Reporting-Who Needs It?


Solid financial reporting applications are as different from run-of-the-mill reporting tools as financial accountancy is from bookkeeping. Organizations routinely use common reporting tools for management accounting. But financial reporting applications can elaborate financial statements for external users, helping organizations to share information as necessary and comply with disclosure requirements. TEC analyst Jorge García discusses the benefits of financial reporting tools.

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What Is Reporting? The Answer Might Surprise You


For medium-sized companies and large enterprises, reports typically are generated through reporting software. At its core, a report is simply a representation of that data. What reporting software boils down to is an application that pulls data from a repository and displays it in some meaningful way. Companies can now present their data—more kinds of data—with greater ease. Download this white paper to learn more.

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Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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GE GXS: Part and Parcel of B2B Exchange


General Electric’s GXS provides the infrastructure for a new digital marketplace. The announcement sheds light on the possibility that GXS can leverage its traditional infrastructure business into a lead position within the new economy.

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CA Technologies: Robust Reporting With SAP BusinessObjects Solutions


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