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 b2b salesforce on demand

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » b2b salesforce on demand

Kinaxis’ Response Management Helps Keep Supply and Demand in Balance


Kinaxis has always been known as a vendor with a solid value proposition around responding to demand changes that happen between planning cycles with a ’what-if’ simulation capability. As Kinaxis likes to say, no forecast is ever right, and so the ability to react quickly to changes is paramount. This is perhaps even more important in today’s business climate as an accelerating pace of business

b2b salesforce on demand  Control Tower (the “foundational B2B network” that Bob Ferrari has talked about . Kinaxis envisions its control tower as a central point for visibility and for the team to run scenario simulations. Figure 2. Kinaxis'' RapidResponse Control Tower. It remains to be seen whether the concept of the supply chain control tower is really taking hold among more enterprises, and moving beyond a “check-off feature” that software vendors feel they need to be able to offer. Kinaxis may be out in front in the Read More

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

b2b salesforce on demand  multichannel customer business-to-business (B2B) and business-to-consumer (B2C) customer service. Both vendors also have strong knowledge base (KB)/learning platforms upon which they have built some digital channels (e-mail, chat, Web self-service [WSS], etc.). KANA is much stronger in the realm of the Agent Desktop in the Contact Center, with adaptive/dynamic case management backed by strong business process management (BPM) capabilities. KANA unifies all channels from phone to social to mobile, and Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

b2b salesforce on demand  companies conducting many business-to-business (B2B) marketing activities, such as web-to-lead processes. Where customers have a requirement for complex multichannel and/or high volume business-to-consumer (B2C) activities (e.g., e-mail campaigns), they often supplement core functionality with excellent partner add-ons from our extensive ecosystem.   A Peek Into the Future PJ : Is there anything that you are at liberty to volunteer on the company''s future moves, i.e., new functional scope, verticals, Read More

Getting an Update from BigMachines at Dreamforce 2010


Many recent TEC articles have talked about quote-to-order (Q2O) or configure, price, quote (CPQ) solutions that facilitate business-to-consumer (B2C) and business-to-business (B2B) sales, thus helping companies sell more products and services faster. A number of thriving vendors provide on-demand product configurator, pricing and quoting, proposal generator, and B2B

b2b salesforce on demand  quoting, proposal generator, and B2B eCommerce (self-service portals, product catalogs, etc.) software solutions. These Web-based offerings facilitate sales across their customers'' diverse channels by streamlining their sales processes, from opportunity to order . Using Q2O/CPQ solutions, dispersed sales teams and channels can quickly configure products, generate quotes, proposals and contracts, manage complex pricing, and manage orders. Most recently, I’ve  reported on Cameleon Software ’s bullish Read More

Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2


Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure, price, and quote (CPQ)/quote-to-order (Q2O) solutions. Prior to analyzing the recent events at Cameleon, Part 1 first established the need and market drivers for such software solutions. I then analyzed how Cameleon

b2b salesforce on demand  a business to business (B2B) portal (e.g., a dealer portal), telesales, field sales, store kiosks, and enterprise resource planning (ERP) order entry. This  short video presents Cameleon''s value proposition for both sales and marketing teams . Some Other Strong Traits As mentioned in Part 1, Cameleon is a web-based collaborative application for business users . It enables ordinary end-users to define and manage a product and offerings repository, with personalized product and service offering structures Read More

Ramco HCM on Cloud Is on a Roll in the Middle East; Africa


Ramco Systems, an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and smartphones, recently showcased its all new HR and talent management solution, Ramco HCM on Cloud (HCM standing for human capital management). Since the global launch of Ramco HCM on Cloud in June 2013, Ramco has added some of the largest

b2b salesforce on demand   Read More

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

b2b salesforce on demand  Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It? Salesforce.com: On-demand in Demand Salesforce.com (NYSE: CRM), sometimes informally referred to as SFDC, has come a long way since introducing its on-demand customer relationship management (CRM) service in February 2000. One of the keys to its success was its self-described guiding design principles for Salesforce.com''s software as a service (SaaS)—see What Is Software as a Service? ), which will be referred to as service Read More

Application Single-Sign On: Netegrity, Securant, or Evidian?


As security breaches become increasingly more frequent, minimizing user access to back-end systems and web applications without impacting legitimate usage is more important than ever before.

b2b salesforce on demand  offer either a business-to-business (B2B) or business-to-consumer (B2C) focus. Portals provide access to large amounts of information within their own managed servers but, importantly, also provide access to other sites beyond their own direct control. Accessing portal information has created new security challenges, and responding to these challenges is the impetus for this report. Specifically, Relevant Technologies has researched to what extent Netegrity, Securant and Evidian succeed in providing a Read More

Demand Management RFI/RFP Template


Promotion Planning, Pricing and Profit Optimization, Forecasting, Merchandise Planning, Life Cycle Planning, Consensus Planning,Collaborative Planning, Sales and Operations Planning (S&OP), Vendor Managed Inventory (VMI) Replenishment, Event Planning, Metrics and Reporting, Demand Management Systems Architecture, Product Technology

b2b salesforce on demand   Read More

A Demand-driven Approach to BI


The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that the business needs of the user dictate the technical solution, not the other way around. In other words, it should let the business users drive the process, and remove the problems of content relevance and software complexity.

b2b salesforce on demand  business intelligence,BI,eDeployment,original equipment manufacturer,OEM,open database connectivity,ODBC Read More

Demand Management, Inc.-Supply Chain Planning for the SMB


Demand Management Inc. has been very busy as of late, with a recent flurry of new products and features. In a series of press releases, Demand Management has recently announced the availability of the Demand Solutions platform as a software-as-a-service (SaaS) offering; configurable workflows that provide alerts for exceptions and escalations; a new predictive lead time capability; and new

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Zendesk Introduces New Version of Zendesk for Salesforce


Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket

b2b salesforce on demand  Introduces New Version of Zendesk for Salesforce Zendesk has revealed new updates for its Salesforce-based product . Zendesk''s goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other''s data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket, without having to leave Zendesk. Conversely, sales reps can view Read More

Jaspersoft on Amazon Web Services Marketplace


Jaspersoft has decided to take the JasperReports Server Community Edition and make it available on Amazon’s recent offering called AWS Marketplace, free of charge. This will make it possible for users to use JasperReports as a preconfigured Amazon Machine Image (AMI) to be deployed as part of Amazon Elastic Compute Cloud (EC2). Loyal to its open-source philosophy, Jaspersoft’s

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Leveraging A Demand-Driven Manufacturing Model to Enhance Profitability


Successful demand-driven fulfillment manufacturing, include optimal channel and customer relationships, informed on-line buying and selling, order fulfillment, and integrated operational infrastructures. Manufacturers need to overcome challenges to demand-driven fulfillment by implementing a system that supports flexibility, openness, visibility, planning, e-commerce, collaboration, and integration where the ultimate objective is to minimize waste and optimize resources.

b2b salesforce on demand  advanced fulfillment,distribution fulfillment strategies,book fulfillment strategies,logistic fulfillment strategies,business fulfillment strategies,e-commerce fulfillment strategies Read More