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Software Functionality Revealed in Detail
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 b2b online community management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. 

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Documents related to » b2b online community management

Business Community Management


To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats, automating your supply chain is essential. Business community management (BCM) integrates the technology, business processes, and communication of the entire trading community to create end-to-end supply chain visibility. Learn how to use BCM for your enterprise.

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LeveragePoint Adds Value to B2B Pricing - Part 2


Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach: value-based pricing. In this day and age of highly accelerated new product introductions, history-based pricing approaches are often inadequate. My previous post explained the company’s approach and current state of affairs. Part 2 follows

b2b online community management  Adds Value to B2B Pricing - Part 2 Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach: value-based pricing . In this day and age of highly accelerated new product introductions, history-based pricing approaches are often inadequate. My previous post explained the company’s approach and current state of affairs. Part 2 follows with my discussion with LeveragePoint’s CEO Steven Forth Read More

AribaLIVE 2012 - Cloud B2B Commerce Coming of Age


After a hiatus of several years, the stars and planets were again aligned for me to be able to attend the AribaLIVE conference in early April 2012. And boy, what a difference several years can make! The last time I attended, in the mid-2000s, Ariba was behind its worst times of the early 2000s and the dotcom "boom and crash." For those that are not sure what I am talking about, in the early 2000s,

b2b online community management  15-Year Journey into the B2B Commerce Cloud.” The Ariba Network is the world’s largest business network, used by more than 730,000 companies to transact more than $300 billion in commerce on an annual basis – more than double the volume of eBay.  The network is now 50 times larger than any other business network, including IBX, SciQuest, Hubwoo, Oracle Supplier Network, Ketera , etc. One way to think of the Ariba Network is as the Amazon.com for business. It’s a shared application infrastructure Read More

Ariba's 15-Year Journey into the B2B Commerce Cloud


Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network trading community to help businesses connect with each other and with suppliers. TEC Principal Analyst P.J. Jakovljevic reviews Ariba's 15-year history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions.

b2b online community management  Chemdex/Ventro , the first B2B market exchange to go public in 1999. TEC: Can you single out any particular capabilities that you provide (and which no one else does) to address particular pain points? DA: The market is buzzing about “the cloud,” and for most companies it simply means software, platforms, or infrastructure delivered over the Internet. At Ariba we believe that there is significantly more to cloud commerce. In addition to the technology, there is community and collaboration. Companies Read More

Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth


With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

b2b online community management  Support Company IT | B2B Support Company | B2B Support Company Goals | B2B Support Maintenance Company | B2B Support Outsourcing Companies | B2B Support Service Companies | B2B Support Systems Company | B2B Business Support Company | B2B Company Community Support | B2B Computer Support Company | B2B Customer Support Company | B2B Data Support Company | B2B Foward Support Company | B2B Group Support Company | B2B Legal Support Company | B2B Life Support Company | B2B Management Support Company | B2B Many Read More

Facilities Management is Moving Forward with Technology


Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value from it, and to urge your company on from weak paper-prone processes. Facilities management systems can now integrate with other systems. Find out the points you should consider when choosing and implementing a computer-aided facilities management (CAFM) solution.

b2b online community management  Management is Moving Forward with Technology Facilities Management needs, differ from business to business. FacilitiesDesk CMMS and FacilitiesDesk CAFM Software are the two products with rich set of apt features and benefits. Source : FacilitiesDesk Resources Related to Facilities Management is Moving Forward with Technology : Facility Management (Wikipedia) Facilities Management is Moving Forward with Technology Facilities Management is also known as : Action Facilities Management , Advanced Read More

Mobile Device Management Comparison Guide


In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device usage. The goal is to optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions.

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KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

b2b online community management  2011: Beyond Time Clocks for Modern Workforce Management While there were many similarities between the KronosWorks 2011 and KronosWorks 2010 user events (see blog post on Kronos’ 2010 user conference ), attending Kronos Inc. ’s 2011 user conference was worthwhile nonetheless. Kronos knows full well that its customers’ (labor) time is money, and the company specializes in workforce management (WFM) software, which ensures that a company’s employees complete their assigned jobs and Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

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Do You Need a Content Management System?


Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.

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Performance Management Framework for Mobile Workforce Management and Field Service


Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization.

b2b online community management  mobile workforce management,field service scheduling,field service optimization,services organizations,workforce sheduling optimization,ViryaNET,performance monitoring,performance management Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

b2b online community management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

b2b online community management  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Resolution Read More

Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

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Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program


Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more.

b2b online community management  talent management, talent management strategy, talent management ROI Read More