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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » b2b leader in software as a service


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

b2b leader in software as a service  to-consumer (B2C) or business-to-business (B2B) focused, should not be considered extraordinary. Many traditional vendors will have already seen the writing on the wall that this new market will usher in a new era of change, while the more astute ones will recognize this as an opportunity rather than a threat. More Examples of the SaaS Business Model This possible win-win combination has already attracted a few vendors to the pure SaaS business model. At this time, and after reading this Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

b2b leader in software as a service  multichannel customer business-to-business (B2B) and business-to-consumer (B2C) customer service. Both vendors also have strong knowledge base (KB)/learning platforms upon which they have built some digital channels (e-mail, chat, Web self-service [WSS], etc.). KANA is much stronger in the realm of the Agent Desktop in the Contact Center, with adaptive/dynamic case management backed by strong business process management (BPM) capabilities. KANA unifies all channels from phone to social to mobile, and Read More...
SAP - A Leader Under Reconstruction
SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind

b2b leader in software as a service  been either late-to-market ( SAP B2B ) or still have inferior functionality ( SAP APO ), or both (in-house developed CRM product suite), compared to equivalent niche players'' products (Ariba, i2, Siebel, respectively). It is also feeling additional pressure from direct competitors Oracle and PeopleSoft, who have been touting their extended ERP products that are allegedly integrated with their core ERP systems. SAP revenue is recently driven by service and maintenance, with almost flat license revenue. Read More...
Software Giants Make Courting A Small Guy Their
Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the

b2b leader in software as a service  chiropractor''s office to a B2B mortgage banking solution. These clients essentially want the same things that larger enterprises want, but their peculiar requirements are quite diverse. One size does not fit all, at all. Thus, trying to sell dumbed-down versions of mySAP Business Suite or Oracle E-Business Suite, without a serious re-engineering of these products, has not worked so far in the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable genuine products for Read More...
Pricing Management in a Down Economy -- Part 1
Not long ago, I wrote about the pricing management and optimization software market, and in particular depth about two bullish vendors and fierce competitors in

b2b leader in software as a service  competitors in the business-to-business (B2B) manufacturing and distribution segments:  Zilliant and Vendavo . Look for similar write-ups down the track on DemandTec , Symphony Metreo , and on the Servigistics pricing solution (whereby the last will focus solely on spare parts pricing and planning ). While I do not plan to cover the esoteric pricing solutions used by airlines or hospitality companies (e.g., Rapt or PROS ), there is also a vibrant pricing market in the retail sector, as seen with SAP ''s Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

b2b leader in software as a service  field service technology solutions,field service technology green benefits,green benefits of field service technology,field service industry green benefits,field service industry automation benefits,field service solution environmental benefits,energy-saving field service solution,green initiatives with field service solution,field service solution and EPP,field service solution and environmentally preferable purchasing,envrironmentally-friendly field service company,FieldOne Read More...
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client''s requirements. Epicor, QAD, and Ramco Systems'' rank can change with different

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Vox Populi: What Does a Day in the Life of a Regular Business User Look Like?
Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the

b2b leader in software as a service   Read More...
A Short Guide to a Faster WAN
Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners

b2b leader in software as a service   Read More...
Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship
Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to

b2b leader in software as a service   Read More...
Key Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI)
The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every

b2b leader in software as a service  Key Performance Indicators,kpi tool,Business Intelligence Component,Bi modules,kpi software,kpi mobile tool,kpi mobile software,kpi mobile app,mobile kpi software,KPI Dashboard Read More...
BQE Software
BQE Software, Inc.

b2b leader in software as a service   Read More...
Laserbeam Software
Laserbeam Software develops and implements software supporting compensation administration, market analysis, and performance management. The company is

b2b leader in software as a service  business analysis software,business strategy tool,focused strategy,information technology business strategy,laserbeam software,strategic market planning Read More...
E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating
ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent

b2b leader in software as a service  erp vendors,e commerce training,online erp,erp products,erp software companies,best erp,ecommerce certification,e commerce software,tools erp,web store software,ecommerce training,e commerce websites,e commerce solutions,ecommerce design,gold stocks Read More...
Ross Systems - A Bright Spot On A Difficult Enterprise Application Landscape
Ross is among a very small group of vendors who have decided to build product exclusively for the process market. The resultant financial success should buy it

b2b leader in software as a service  Ross Systems,ross systems quarter results,erp provider,enterprise resource planning vendors,erp vendors,mid-market process manufacturers,ross financial financial difficulty,ERP software vendors,Ross tool,ross customers Read More...

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