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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » b2b leader in software as a service


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

b2b leader in software as a service  to-consumer (B2C) or business-to-business (B2B) focused, should not be considered extraordinary. Many traditional vendors will have already seen the writing on the wall that this new market will usher in a new era of change, while the more astute ones will recognize this as an opportunity rather than a threat. More Examples of the SaaS Business Model This possible win-win combination has already attracted a few vendors to the pure SaaS business model. At this time, and after reading this exhaustive Read More...
Pricing Management in a Down Economy -- Part 1
Not long ago, I wrote about the pricing management and optimization software market, and in particular depth about two bullish vendors and fierce competitors in

b2b leader in software as a service  competitors in the business-to-business (B2B) manufacturing and distribution segments:  Zilliant and Vendavo . Look for similar write-ups down the track on DemandTec , Symphony Metreo , and on the Servigistics pricing solution (whereby the last will focus solely on spare parts pricing and planning ). While I do not plan to cover the esoteric pricing solutions used by airlines or hospitality companies (e.g., Rapt or PROS ), there is also a vibrant pricing market in the retail sector, as seen with SAP ''s Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

b2b leader in software as a service  multichannel customer business-to-business (B2B) and business-to-consumer (B2C) customer service. Both vendors also have strong knowledge base (KB)/learning platforms upon which they have built some digital channels (e-mail, chat, Web self-service [WSS], etc.). KANA is much stronger in the realm of the Agent Desktop in the Contact Center, with adaptive/dynamic case management backed by strong business process management (BPM) capabilities. KANA unifies all channels from phone to social to mobile, and Read More...
Software Giants Make Courting A Small Guy Their
Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the

b2b leader in software as a service  chiropractor''s office to a B2B mortgage banking solution. These clients essentially want the same things that larger enterprises want, but their peculiar requirements are quite diverse. One size does not fit all, at all. Thus, trying to sell dumbed-down versions of mySAP Business Suite or Oracle E-Business Suite, without a serious re-engineering of these products, has not worked so far in the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable genuine products for Read More...
SAP - A Leader Under Reconstruction
SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind

b2b leader in software as a service  been either late-to-market ( SAP B2B ) or still have inferior functionality ( SAP APO ), or both (in-house developed CRM product suite), compared to equivalent niche players'' products (Ariba, i2, Siebel, respectively). It is also feeling additional pressure from direct competitors Oracle and PeopleSoft, who have been touting their extended ERP products that are allegedly integrated with their core ERP systems. SAP revenue is recently driven by service and maintenance, with almost flat license revenue. Read More...
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

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TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center
Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30

b2b leader in software as a service  DCIM, data center, data center infrastructure management, DCIM management, IT, IT infrastructure, APC by Schneider Electric, facility operations and maintenance, data center facility operations, data center PUE, PUE, data center cooling module, data center power and cooling infrastructure, traditional data center, containerized data center, data center TCO Read More...
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

b2b leader in software as a service  field service operation,dynamic scheduling engine,what is scheduling,what is service management,in service management,service management services,what is service manager,what is a service manager,how to be a service manager,the service manager,it service software,service software,it services group,it services manager,manager it services Read More...
The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case
In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date

b2b leader in software as a service  LMS, learning management system, learning software, learning management, learning system, employee learning Read More...
Configuration Guide: Managing Virtual Servers Using a Virtual Machine Manager and a Clustered File System
Virtual data centers must enable increased physical server use and central management of virtual machine infrastructure. A clustered file system, with a virtual

b2b leader in software as a service   Read More...
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client''s requirements. Epicor, QAD, and Ramco Systems'' rank can change with different

b2b leader in software as a service  enterprise application software,software selection,selecting enterprise technologies,knowledge-based matchmaker part 1,selection practices,selection processes,strategic technology selections,selecting complex systems,value added resellers,software vendors,strategic it acquisitions,selecting software vendors,evaluation process,selection project teams,enterprise technology evaluations Read More...
Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way
When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to

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Vox Populi: What Does a Day in the Life of a Regular Business User Look Like?
Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the

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Set Software


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