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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 b2b hosted managed file transfer service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » b2b hosted managed file transfer service

Secure Managed File Transfer with BizLink


Part of the BizManager product suite, BizLink is an enterprise-level electronic data interchange (EDI) solution and business-to-business (B2B) gateway. It’s designed for secure managed file transfer, regardless of disparate data types, transports, and connectivity methods. Find out how Bizlink can protect private data, and simplify the management of a complex community of external partners and internal organizations.

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ACCPAC -- Being Much More Than Meets The Eye Part Two: Announcements Continued


ACCPAC continues to expand its products footprint and operations worldwide.

b2b hosted managed file transfer service  build a complete business-to-business (B2B) and business-to-consumer (B2C) Web store in a matter of hours, using any of over 60 supplied store templates. Unlike typical Web stores that operate independently of the accounting system, Simply Webstore reportedly understands Simply Accounting data, so no extra integration effort is needed given inventory in Simply Accounting 2003 automatically presents itself in Simply Webstore and sales transactions made at Simply Webstore go directly into Simply Accounting Read More

PipeChain Adds Pragmatism Onto Simplicity


By being able to address the needs of all stakeholders across the tiers of the supply chain network, and with the marketplace/private trading exchange (PTX) tool as well, PipeChain can connect trading partners at various levels of the supply chain and deliver a value proposition of information connectivity and collaboration.

b2b hosted managed file transfer service  a more affordable business-to-business (B2B) e-commerce alternative for building their own supply chain network integration. Rather than taking on an excruciating multi-year implementation to build supply chain integration through extensive middleware tools, trade exchange platform technology, and significant IT resources, the company offers a number of applications based on easily understood concepts that can be implemented rather quickly, in a matter of days or weeks. More importantly, PipeChain Read More

Inovis MESH Framework for Dial Tone Business Communities


When it comes to business-to-business (B2B) communications, two of the basic requirements for regulatory compliance are having a reliable network and a high quality dial tone. So why would you want to settle for anything less? To ensure that both are obtained, many companies are entrusting their data—and their compliance responsibilities—to the Inovis Multienterprise Expert Services Hub (MESH) platform. Find out why.

b2b hosted managed file transfer service  maintain an increasingly complex B2B infrastructure so they can continue to do business with an everexpanding trading-partner community. At the same time, however, they are under relentless pressure to contain costs and improve service levels. For obvious reasons, companies are looking for a solution that will reduce their costs of serving their customers and suppliers while at the same time ensuring they can satisfy the changing requirements of their trading partners. Outsource the Hassles and Expense Read More

Ariba's 15-Year Journey into the B2B Commerce Cloud


Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network trading community to help businesses connect with each other and with suppliers. TEC Principal Analyst P.J. Jakovljevic reviews Ariba's 15-year history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions.

b2b hosted managed file transfer service  15-Year Journey into the B2B Commerce Cloud Founded in late 1996 in Sunnyvale, California (US), Ariba is today the leading provider of collaborative business commerce solutions for buying and selling goods and services. The company’s mission is to transform the way companies of all sizes, industries, and geographies buy and sell goods and services and manage cash. By delivering electronic-commerce software, services, and network solutions, Ariba enables companies to control costs, minimize risk, Read More

How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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Using Service Management Software to Enhance the Customer Experience


These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come.

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The Executive Buying Guide to Employee Self-service


Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers.

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IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

b2b hosted managed file transfer service  FSM,Field Service Management Read More

File Transfer IPv6 Readiness


The world is out of IPv4 addresses and the time of IPv6 is at hand. This paper explores existing file transfer technology used for bulk data exchange under the lens of IPv6 and highlights issues to consider during strategic or tactical planning. Summary results from a series of IPv6 interoperability tests involving 5 clients, 3 browsers, and 6 servers illuminate the findings and recommendations.

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Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

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Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

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5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

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