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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 b to b sales force sap

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » b to b sales force sap

A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

b to b sales force sap  maintain a competitive edge, by enabling the company to optimize its processes in areas such as product life-cycle management and data warehousing. The latest additions to the company''s SAP infrastructure include mySAP™ Customer Relationship Management (mySAP™ CRM) and its e-selling and mobile sales capabilities. E+H InfoServe, the E+H group''s IT service provider, helped implement the solution. Today, mySAP CRM helps E+H support its sales efforts within the process industry – which includes selling Read More

Mega-vendors Warming Up to the Cloud - Part 2


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended with some glimpses into the future and likely implications for SaaS users. Part 2 explores the apparent opportunities and accompanying challenges (and inevitable soul-searching exercises) that SaaS aspirants face in their endeavors. Some

b to b sales force sap  levels and authorizations, system b ackup and recovery , and defining and exploiting operational metrics. Still, all these notable challenges can be parlayed into delivering continuous innovation and ongoing functional enhancements. There is a real opportunity for ISV’s to redefine and expand their product portfolios and business values by, e.g. their ability to aggregate benchmark data on customers actual software features’ use, espouse new offerings, and so on. The Well-established Vendors’ Read More

Razorfish Wants to Get its Name Out on Broadband


Razorfish is positioned to expand, but at what price? Razorfish faces challenges in organization, image, and perceived capabilities. How well Razorfish succeeds in overcoming these challenges will determine how much it will grasp the very lucrative opportunities of the DBSP market.

b to b sales force sap  and allowed the two banks to merge their offerings far more efficiently than otherwise. Razorfish''s consultants were brought in early (along with KPMG) to assist in the strategic planning of the site, not in the digital business strategy (i.e., answering the question what are we and what do we do in this new media? ) itself. To add to its downside, Razorfish''s involvement was ended after the website went up and the creative work done, and it was made clear on day one that maintenance was to be done by Read More

SAP APO: Will it Fill the Gap?


Announced over two years ago, SAP's Advanced Planner and Optimizer (APO) is geared toward the supply chain management market, where it will compete head-to-head with established best-of-breed vendors like i2 and Manugistics. With a massive 190 pilot implementations underway around the globe, a picture of SAP's new supply chain suite is beginning to emerge.

b to b sales force sap  (SCM) application that can be integrated to legacy and third party ERP systems. Table 2 lists some of the major shortcomings of R/3 and explains how APO is positioned to solve them and bring additional benefits. Table 2 SAP APO: Fixing a Hole Functional Category SAP Gap APO Solution Key Solution Features Demand Planning Limited forecasting capabilities: Allows only basic extrapolation of historical data, no causal analysis, promotion assessment or other special event modeling. Demand Planning (DP) Read More

QAD Explore 2012: Only Good Things Can Come from Talking to the Customer


As a seasoned provider of enterprise applications for manufacturing companies, QAD knows the importance of listening to its clients. In fact, the company has created a customer engagement program to help its customers align their business processes to their strategic business goals. Get the details on this program, as well as a full update from the QAD Explore 2012 user conference in P.J. Jakovljevic’s latest article.

b to b sales force sap  are Progress OpenEdge 10.2 b and QAD .NET UI 2.9 (or later releases). QAD plans to release about 15 process workflows by September 2012, and currently has six early adopter BPM-ERP customers. QAD Business Intelligence (QAD BI) 3.0 has been available since September 2011, and works both on Android and iPhone , but currently has more features on Android, as it supports Adobe Flash (and QAD BI leverages Flash). The integrated framework by QAD entails the KPI Framework (to improve customers’ performance) Read More

Sales Enablement: User Acceptance Means More Sales


Productive salespeople can make the difference between your company’s success or its ultimate failure. A new approach to sales productivity is emerging, and it focuses on the productive interaction between salespeople and customers. This sales enablement concept helps meet the needs of not only management, but also the frontline users—and it’s the key to winning, retaining, and satisfying your customers.

b to b sales force sap  of not only management, but also the frontline users—and it’s the key to winning, retaining, and satisfying your customers. Read More

The Prescription to Buying an EMR Solution to Improve Patient Care and Staff Productivity


Purchasing an electronic medical record (EMR) system is a daunting task, as there are many software vendors who cater to this niche industry. That’s why it’s essential for you to know what kind of functional requirements your practice or hospital will require to run your daily operational needs. You also need to forecast that whichever system you choose (whether on-demand or on

b to b sales force sap  how painstaking it will be to transfer decades of paper patient records into an electronic format, as the traditional (and still current) practice in health care is paper based records. There is a dossier about the patient, and details such as medical history, prescription changes, intravenous scheduling, and the like are transcribed onto forms for the department that contains the patient’s bed. Switching to EMR software allows multiple health care professionals to access a patient''s chart, which Read More

Sales Process Map


Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

b to b sales force sap  traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters. Read More

The Future of the SAP Economy—A Book Review of SAP Nation


P.J. Jakovljevic reviews a fascinating new book about software vendor SAP. And what a story it is! Written by Vinnie Mirchandani, it chronicles the current and future prospects of a $200 billion giant that has a glorious and profitable past—but may be looking at a future fraught with serious challenges at every turn.

b to b sales force sap  but smart readers should be able to draw some conclusions from what lurks between the lines. Employees, consultants, and partners of SAP and its competitors, users of their solutions, as well as market observers, should devour this provocative book. Read More

The C-Suite's Guide to Moving to Google Apps


Google Apps can help improve your business, but it’s important for the C-Suite to prepare for the switch by developing an implementation strategy before the actual switch to Google Apps occurs.

This white paper provides answers for the common questions that may arise before you make the change to Google Apps, and addresses specific areas of concern that each member of the C-Suite might have before and during the system changeover. Learn how to deal with potential issues such as access and security controls, recurring costs, how software as a service (SaaS) functions, and how browser-based access will allow for easier telecommuting. Read in depth about how Google Apps will help your organization with compliance, archiving, document management, and what updates for data sharing and terms of service operations really mean for your business.

Each of the CIO, CFO, CLO, and COO members of the C-Suite may have their own concerns, specific to their areas of expertise. These are addressed as well. Potential and projected overall benefits to each member of the C-Suite as a result of Google Apps implementation are also highlighted. Read this Google Apps white paper as the first step to facilitating a smooth transition. With the development of a strategy across the C-Suite, you’ll maximize the benefits of Google Apps for your entire organization.

b to b sales force sap  Potential and projected overall benefits to each member of the C-Suite as a result of Google Apps implementation are also highlighted. Read this Google Apps white paper as the first step to facilitating a smooth transition. With the development of a strategy across the C-Suite, you’ll maximize the benefits of Google Apps for your entire organization. Read More

Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite


The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for

b to b sales force sap  Experience Management Suite The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM) . Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for users to acquire fast results and distribute these results across the Read More

The High Cost of Change for ERP: What Does It Take to Keep Up-to-date?


Businesses of all sizes and in all industries are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after installation. The question isn’t whether a typical ERP solution supports change, but rather at what cost? Learn what midsize companies are doing about maintaining, modifying, and updating their ERP systems post-implementation, and what you could be doing better.

b to b sales force sap  Take to Keep Up-to-date? Businesses of all sizes and in all industries are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after installation. The question isn’t whether a typical ERP solution supports change, but rather at what cost? Learn what midsize companies are doing about maintaining, modifying, and updating their ERP systems post-implementation, and what you could be doing better. Read More

End-to-End Monitoring Is Critical to Meeting End User Expectations Today and Tomorrow


To function as a business partner, IT must deliver service at predictable levels—and also contribute to enterprise strategy, by planning for services that enable growth. That’s why IT needs end-to-end infrastructure views that reveal issues as they happen, and track trends that predict future needs. But how can IT create unified views of the environment without draining critical resources?

b to b sales force sap  To function as a business partner, IT must deliver service at predictable levels—and also contribute to enterprise strategy, by planning for services that enable growth. That’s why IT needs end-to-end infrastructure views that reveal issues as they happen, and track trends that predict future needs. But how can IT create unified views of the environment without draining critical resources? Read More

SAP Gets Serious with SAP HANA and Mobility


Yesterday in San Francisco, SAP held a press conference to make two (perhaps three) major announcements about its strategy for the data management and mobility spaces. These announcements unveiled big-time movement in two major IT areas: data management and mobility. SAP HANA and Sybase At the press conference, Vishal Sikka, member of the SAP Executive Board for Technology and

b to b sales force sap  IQ so as to be able to access sources such as Hadoop via an integrated pre-processing infrastructure, as well as the plan to bring Sybase IQ Server and SAP HANA together to share capabilities. SAP Mobile Strategy At the same press conference, SAP announced its intention to acquire Syclo , an important provider of enterprise mobile applications and technologies. According to SAP, this acquisition  will reinforce its current mobile platform offering. Another important note from SAP regarded the vendor''s Read More

How to Unbalance Your Scorecard to Better Measure Business Performance


The Balanced Scorecard is one of the most popular methodologies for measuring business performance, with a view to enhancing it. First made popular in the early 1990s, this performance management framework was intended as a tool to provide managers with a more complete and “balanced” view of their organization’s performance by including nonfinancial metrics and key performance indicators (KPIs) in

b to b sales force sap  the scorecard out of balance. To increase the success of your balanced scorecard project, take a progressive and scalable approach—incorporate more strategic and long-terms goals, along with new elements and perspectives that are important to your organization. Finally, as Michael Hammer mentions in The 7 Deadly Sins of Performance Measurement and How to Avoid Them :   There are two keys to useful performance measurement: an emphasis on end-to-end business processes and a focus on the drivers of Read More