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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

b part 7  knowledge, or geographical location. B   B2B - Business to Business . Represents business that is conducted primarily between two businesses. B2C - Business to Customer . Represents business that is conducted between a business and end users or customers. Bluetooth - A wireless protocol that allows two objects to communicate with each other, transferring data and transmitting information without having to point at each other as today's devices equipped with IrDA technology do. BPR - Business Process Read More

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Documents related to » b part 7


Supplier Logistics Management (SLM) Part 2
Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions. SLM enables companies and

b part 7  senior management the silver bullet they are looking for to minimize operational inefficiencies, reduce costs and gain a sustainable competitive advantage. This is Part Two of three-part note. Part One covered how Technology Enables Supplier Logistics Management. Parts Two and Three cover the Seven Fundamental Issues Targeted by Supplier Logistics Management. (1) Kraft In Sync with Shaw's Supermarkets' Consumer Goods Technology, Ralph Bernstein, June 2001 (2) Unexplainable Losses' Traffic World, John Read More
Tracing Food Quality and Safety, or We Are What We Eat, After All (Part I)
Besides the ongoing (seemingly never-ending) presidential campaign and celebrity scandals/gossip, food safety is very much in the news. Indeed, incidents of

b part 7  of the data supplied by “capture” systems. Part II of this blog post will introduce the Lawson M3 Trace Engine as one such stand-alone solution. Your views, comments, opinions, etc. about the abovementioned food safety issues are welcome in the meantime. Read More
Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1
Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still

b part 7  Braces For Its Ongoing Roller-Coaster Ride Part 1 Intentia Braces For Its Ongoing Roller-Coaster Ride P.J. Jakovljevic - July 15, 2002 Event Summary On June 12, Intentia International AB (XSSE: INT B), a Swedish provider of enterprise business applications for mid-size and large enterprises, vehemently denied certain erroneous information in media about its Q1 2002 cash flow situation. In issue no.23, the Swedish publication Affrsvrlden published an article that compared, in terms of liquidity, Read More
AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

b part 7  rules will no longer be part of the integration layer, but rather in the network layer. The  major announcement was the Microsoft Dynamics partnership along the lines to extend the value of ERP in terms of supplier connectivity, invoice automation, catalogs, etc . In July 2011 the vendor announced Ariba Collaborative Commerce for SAP ERP customers and there were similar attempts with Oracle in the past. But the major difference now seems to be that now 5,000 Microsoft Dynamics resellers will sell Ariba Read More
Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 3
Part 1 of this blog series explained IQMS’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments of

b part 7  Manufacturing Systems: Beating the Odds, Mightily - Part 3 Part 1 of this blog series explained IQMS ’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments  of EnterpriseIQ [ evaluate this product ], the flagship offering of IQMS . This final part will focus on IQMS’ most recent involvement in the user experience (UX) design developments. Joining the “Winning Users’ Hearts and Minds” Fray Like many of its enterprise resource Read More
Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

b part 7  2013 Be IBS’ Comeback Year? Part 2 In part 1 of this series, we took a look at IBS , some of the challenges the company was facing, and its software offerings for the business community. To discuss the aforementioned issues (see part 1 ) and IBS’ ongoing turnaround, we recently spoke to Doug Braun, the chief executive officer (CEO) of IBS. As CEO, Mr. Braun is responsible for translating business needs into products that solve customer supply chain problems. TEC: How would you describe IBS’s Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

b part 7  Planning decisions play a bigger part in the bottom-line performance of the service business (i.e., financial profitability or  net income ). In other words, by omitting or neglecting any of these important logical steps, any company’s ability to deliver customer service will likely be impaired. Scheduling and Executing: Where the Rubber Meets the Road It is likely that every service business experiences the operational service chain optimization challenge on a daily basis. Simply said, service chain Read More
The Power of Knowledge -- Knowledge is Power (Part 2)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

b part 7  a cost of doing business. The third and final part of this blog series will conclude with the potential benefits of the SKM solution and its competitive landscape. In the meantime, what are your views, comments, opinions, etc. about KM deployments in general, and about Servigistcs’ SKM per se? Read More
Lean Manufacturing: Part Two
Part One of the

b part 7  lean principles, and the benefits of lean manufacturing. Here, in Part Two, you'll be taken through the action stage of lean practices: implementing lean. Understand the 5S program toward implementing lean and begin laying the foundation of a discipline that is necessary for effective implementation of more complicated lean tools such as kanban. Read More
Mega-vendors Warming Up to the Cloud - Part 2
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended

b part 7  levels and authorizations, system b ackup and recovery , and defining and exploiting operational metrics. Still, all these notable challenges can be parlayed into delivering continuous innovation and ongoing functional enhancements. There is a real opportunity for ISV’s to redefine and expand their product portfolios and business values by, e.g. their ability to aggregate benchmark data on customers actual software features’ use, espouse new offerings, and so on. The Well-established Vendors’ Balanc Read More
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

b part 7  work, it needs to be part of your business processes to drive business results, and it needs to be one foundation for all social collaboration across your business and processes.   That one foundation for social at SAP is Jam. In the past year alone, there have been four major releases of the SAP Jam product. SAP is definitely putting the pedal to the metal when it comes to not only a social media strategy, but also social media execution.   Oracle— The Oracle Social Network (OSN) is the heart of Read More
A Tale of a Few Good SCM Players - Part 3
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

b part 7  analyzed some possible reasons behind that occurrence and focused on RedPrairie’s emergence . Part 3 of this blog post series will analyze the current market dynamics in the retail sector, and try to explain the ongoing resurgence of JDA Software.  The current tough economic environment has created an urgent call to action at virtually every enterprise. To that end, long-standing previously tolerated inefficiencies must now be addressed without any further delay, and  capital budgeting  is being Read More
7 Mistakes You Can Avoid With E-mail Harassment Cases
In a landmark 7-2 decision, the US Supreme Court ruled that employers are responsible for harassment—even if they are not aware that it is going on. This

b part 7  ruled that employers are responsible for harassment—even if they are not aware that it is going on. This “should have known” standard is particularly troublesome when harassment involves e-mail. How can you possibly know about every e-mail message from your employees, when thousands are sent every day? Read More
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

b part 7  analyzing this information. In brief, employees are also part of the social media networks. Due to the nature of social media sources and its behavior, it is difficult to calculate social media return on investment (ROI). Social media are means by which individuals can interact; they are also segmented channels—therefore, there is no direct ROI nor is there a general consensus on how to obtain it accurately. Some companies think social media analysis adds value to the company. Other companies assess Read More

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