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Sales Force Automation (SFA)
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
 

 automation maturity it

PPM for Professional Services Automation RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing... Get this template

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Sales Force Automation (SFA)
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...

Documents related to » automation maturity it

Evolution to Revolution: The Test Automation Maturity Curve


The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is less code to develop and maintain. Instead of taking twenty years to evolve towards efficiency, you can take a revolutionary leap with a code-free approach that makes it easier to implement, manage, and maintain automated tests.

automation maturity it  to Revolution: The Test Automation Maturity Curve Evolution to Revolution: The Test Automation Maturity Curve If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Worksoft is a leading provider of testing solutions that automate, accelerate and optimize deployments of SAP® applications. The company''s software and services validate and certify end to end business processes across the enterprise during implementations, upgrades, customization Read More

IT Governance: Maximizing the Business Investment


Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

automation maturity it  onset of professional services automation (PSA), these tools eventually extended their functionality to address professional services organizations. As the PSA industry matured, major enterprise resource planning (ERP) players entered the billable services space. In turn, a number of best-of-breed vendors, weaker in the area of financials, repositioned their offering by focusing their efforts on functionality for internal IT departments in resource planning and portfolio management. Thus, a number of Read More

4 Key Steps to Automate IT Security Compliance


An unprecedented wave of security breaches has led to the establishment of technical standards, IT governance frameworks and laws designed to improve and enforce IT security. Companies are under increasing pressure to control their IT infrastructures more effectively. Learn how ongoing automated vulnerability assessments, together with well-defined network security policies, can simplify the compliance process.

automation maturity it  But historically, the available automation tools have been rudimentary and immature at best, ranging from complex products targeted at specific areas of compliance or specific parts of the security team, to simple collections of spreadsheets. Often, generic configuration and risk management solutions are pressed into service to support highly individualized compliance functions with a lot of manual labor or programming effort required to collate generic data into regulation- and policy-specific Read More

The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

automation maturity it  Using remote access and automation to improve management capabilities. Using mature asset and change control processes to minimize the impact of unplanned and untested change on the stability of the infrastructure. Employing a service contract. Using service level objectives to set targets on availability, response and incident resolution. 50% - 70% of billable technical resource time dedicated to reactively correcting failure discovered by a monitoring tool or the customer. The remainder of billable Read More

Running and Optimizing IT: A Best-practice Approach


IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT operations and rigid IT management processes can impede business agility. When IT partners with the business to act less as a technology provider and more as a service provider, business objectives can be achieved more efficiently and cost-effectively. Find out how.

automation maturity it  Management | Change Management Automation | Change Management Itil | Change Management Methodology | Change Management Tools | Configuration Management | Configuration Management Database | Configuration Management Software | Configuration Management Suite | Configuration Management System | Continual Service Improvement | Current Supply Chain | Cycle Management | Data Management | Database Application Lifecycle | Definition Life Cycle | Demand Management | Developing Enterprise | Developing Enterprise Read More

Epicor Shows Resilience When It Needs It The Most


By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that 'calamity is the touchstone of a brave mind' and that it remains in the mid-market leadership race.

automation maturity it  solution for Professional Services Automation (PSA) and Integrated Services Management (ISM), and ePortal 4.0, which provides browser-based access to Epicor''s ERP and CRM applications, third-party systems, and Web content. Epicor thereby remains a prominent mid-market leader. In addition to its focus and understanding of the mid-market, the company has established a solid global infrastructure and product capabilities, as well as a vertical focus for some industries. Epicor has already delivered multiple Read More

Pund-IT, Inc.


Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King.

automation maturity it   Read More

Deliver Smarter Products and Services by Unifying Software Development and IT Operations


Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services.

automation maturity it  IBM,information technology,infrastructure,outsourcing,help desk,data center,software testing,change management,service management,it support,it management,it services,it service,service desk,configuration management Read More

FinancialForce Professional Services Automation (PSA)


FinancialForce Professional Services Automation (PSA) is a cloud-based services solution that leverages the power of Salesforce customer relationship management (CRM) and Force.com to manage people, customers, projects, and financials. FinancialForce PSA allows users to maintain a single view of customers, use social tools like Chatter to tap into the knowledge of the entire workforce, and leverage system-wide tools to break down silos. Businesses can administer, customize, and tailor the application themselves or through a partner.

automation maturity it  Professional Services Automation (PSA) FinancialForce Professional Services Automation (PSA) is a cloud-based services solution that leverages the power of Salesforce customer relationship management (CRM) and Force.com to manage people, customers, projects, and financials. FinancialForce PSA allows users to maintain a single view of customers, use social tools like Chatter to tap into the knowledge of the entire workforce, and leverage system-wide tools to break down silos. Businesses can Read More

It Isn't the Fall, It's the Sudden Stop


Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the noise of the sudden stop rings in everyone's ears for a long time.

automation maturity it  manufacturing company,manufacturing business Read More

Four Key Questions: Ensuring Continual IT Innovation at CPG Companies


For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap.

automation maturity it  Infor,cpg,asset management software,governance it,it governance,order fulfillment,product lifecycle management,consumer packaged goods,packaged consumer goods,it investment,it innovation,asset management solutions,it asset management software,order fulfillment software,plm solutions Read More

Replenishment: What Is It exactly and Why Is It Important?


Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional, pricing, and assortment strategies. Also, profit can be gained by minimizing inventory levels and reducing lost sales. This increases time for analysis and special projects, as it’s no longer necessary to fight the fires of overstock and out of stocks.

automation maturity it  the savings from the automation of forecasting and ordering. Replenishment can be broken into base components for easier definition, description of best practices and discussion of the benefits available. Demand Forecasting Perhaps the most influential and difficult to master of the replenishment components, demand forecasting is the foundation of replenishment buying. Replenishment focuses on acquiring product to support anticipated need, and the demand forecast is the key to understanding that future Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

automation maturity it  telephony, VoIP, VoIP considerations, phone system Read More

Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion




automation maturity it  NORRIQ case study, NORRIQ, Microsoft Dynamics NAV, Drink-IT, IT system, brewery, drink manufacturing, Carlsberg, emerging markets Read More