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Documents related to » automation it data center


Sales Force Automation (SFA) Buyer s Guide
The sales force automation buyer's guide will help you find the ideal sfa system for your company.

AUTOMATION IT DATA CENTER: Sales Force Automation (SFA) Buyer s Guide Sales Force Automation (SFA) Buyer s Guide What business couldn t use more sales these days? Sales force automation (SFA) can help bring in those extra dollars. But how do you find an SFA solution that s powerful enough to do the job for both sales reps and management? The Sales Force Automation Buyer s Guide will help you find the ideal SFA system for your company. In this definitive guide, you ll learn what type of SFA buyer you are; what the core and advanced
11/23/2009

Call Center Buyer’s Guide
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide. A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

AUTOMATION IT DATA CENTER: center can dramatically increase automation rates and improve the customer experience. It is ideal for self-service applications. Speech is also making inroads in mobile applicationsm, where companies have used speech technologies to make signii cant gains in operations responsiveness and productivity of mobile workers. Advanced Features As agents increasingly move from the coni nes of a high-overhead call center to the comfort of their own homes, virtualization is fast becoming a hot technology trend.
11/13/2007 5:13:00 PM

Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

AUTOMATION IT DATA CENTER: Building the Small Contact Center Building the Small Contact Center Source: Zeacom Document Type: White Paper Description: Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact
8/15/2006 8:59:00 PM

Four Critical Success Factors to Cleansing Data
Four Critical Success Factors to Cleansing Data. Find Guides, Case Studies, and Other Resources Linked to Four Critical Success Factors to Cleansing Data. Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment to businesses. In this article, learn about the four critical success factors to clean data: 1- scope, 2- team, 3- process, and 4- technology.

AUTOMATION IT DATA CENTER: Four Critical Success Factors to Cleansing Data Four Critical Success Factors to Cleansing Data Source: PM ATLAS Business Group, LLC Document Type: White Paper Description: Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment to businesses. In this article, learn about the four critical success factors to clean data: 1- scope, 2- team, 3- process, and 4- technology. Four Critical Success Factors to
1/14/2006 9:29:00 AM

The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

AUTOMATION IT DATA CENTER: The Truth about Agent Training and Turnover in the Contact Center The Truth about Agent Training and Turnover in the Contact Center Source: Panviva Document Type: White Paper Description: Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before
1/9/2007 9:08:00 AM

EMC to Buy Data General
WALTHAM, Mass., August 9th, 1999 (Reuters) - High-end data storage leader EMC Corp. (NYSE:EMC) on Monday moved to grab a chunk of the mid-range storage business with a deal to buy Data General Corp. (NYSE:DGN) for $1.1 billion in stock, the companies said.

AUTOMATION IT DATA CENTER: EMC to Buy Data General EMC to Buy Data General R. Krause - August 13, 1999 Read Comments EMC to Buy Data General WALTHAM, Mass., August 9th, 1999 (Reuters) High-end data storage leader EMC Corp. (NYSE:EMC) on Monday moved to grab a chunk of the mid-range storage business with a deal to buy Data General Corp. (NYSE:DGN) for $1.1 billion in stock, the companies said. EMC, which holds a 35 percent share of the $12 billion high-end storage market, said it will lend its considerable distribution and support
8/13/1999

CMOs Thriving in the Age of Big Data » The TEC Blog
CMOs Thriving in the Age of Big Data » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

AUTOMATION IT DATA CENTER: chief marketing officer, CRM software selection, customer relationship management, EMM, enterprise marketing management, marketing analytics, marketing data, marketing software requirements, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-02-2013

Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

AUTOMATION IT DATA CENTER: areas like sales force automation (SFA), marketing automation, contact center, and help desk applications by providing knowledge-based solutions that improve service delivery. Although still an emerging software category, existing SRM customers include some of the largest companies in the world, and SRM products have reportedly enabled these companies to reduce operating and service delivery costs, improve customer satisfaction, and increase revenues. Here is an illustration: A service call (customer
9/4/2009

The Modern Virtualized Data Center
Data center resources are often underused while drawing enormous amounts of power and taking up valuable floor space. Virtualization has been a positive evolutionary step in the data center, driving consolidation of resources to maximize power saving and to simplify management and maintenance. Learn more about the benefits of virtualization, and the issues you need to consider when planning a consolidation project.

AUTOMATION IT DATA CENTER:
8/15/2008 2:38:00 PM

10 Errors to Avoid When Building a Data Center
In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you're going through the data center...

AUTOMATION IT DATA CENTER: 10 errors avoid building data center, errors, avoid, building, data, center, errors avoid building data center, 10 avoid building data center, 10 errors building data center, 10 errors avoid data center..
8/5/2009

Automate to Optimize: The Foundation for Data Center Efficiency
Automate to Optimize : The Foundation for Data Center Efficiency. Find Solutions and Other Applications for Your Decision Related to Data Center Efficiency. IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and integrate the diverse application and platform environments often found in today’s data centers.

AUTOMATION IT DATA CENTER: same service infrastructure to automation IT maintenance. The two can even blend together, optimizing infrastructure and reducing collisions. For instance, once you have end-to-end visibility of automation, you can prevent the conlicts that arise from such things as having a business user trying to close a quarter just as a database administrator is trying to do regular backups or database maintenance on the same database. Windows experts will ind that Tidal Enterprise Scheduler scales and can manage
3/25/2008 10:56:00 AM


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