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Documents related to » automation data center tools


Imaging and Workflow Automation
In a recession, accounts payable (AP) departments need to process more invoices and pay them faster—all with a smaller staff. Perhaps the biggest challenge stems from the continued reliance on paper-based invoices and people-based processes. Discover solutions that address the most common accounts-payable problem areas, including liabilities, process control and visibility, approvals, exceptions, and manual processing.

AUTOMATION DATA CENTER TOOLS: Imaging and Workflow Automation Imaging and Workflow Automation Source: SAP Document Type: White Paper Description: In a recession, accounts payable (AP) departments need to process more invoices and pay them faster—all with a smaller staff. Perhaps the biggest challenge stems from the continued reliance on paper-based invoices and people-based processes. Discover solutions that address the most common accounts-payable problem areas, including liabilities, process control and visibility, approvals,
1/25/2010 10:19:00 AM

Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

AUTOMATION DATA CENTER TOOLS: Done with IT Process Automation Getting ITIL Done with IT Process Automation Source: Opalis Software, Inc. Document Type: White Paper Description: Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how
8/28/2007 3:41:00 PM

Sales Force Automation (SFA) Buyer s Guide
The sales force automation buyer's guide will help you find the ideal sfa system for your company.

AUTOMATION DATA CENTER TOOLS: Sales Force Automation (SFA) Buyer s Guide Sales Force Automation (SFA) Buyer s Guide What business couldn t use more sales these days? Sales force automation (SFA) can help bring in those extra dollars. But how do you find an SFA solution that s powerful enough to do the job for both sales reps and management? The Sales Force Automation Buyer s Guide will help you find the ideal SFA system for your company. In this definitive guide, you ll learn what type of SFA buyer you are; what the core and advanced
11/23/2009

Complete Guide to Sales Force Automation (SFA)
Complete Guide to Sales Force Automation Get the buyer's guide that gives you everything you need to know about sales force automation solutions.

AUTOMATION DATA CENTER TOOLS: Guide to Sales Force Automation (SFA) Complete Guide to Sales Force Automation (SFA) Get the buyer s guide that gives you everything you need to know about sales force automation (SFA) solutions. In one practical document, you ll get information on SFA basics; the features and options available to you; detailed product, cost, and vendor considerations; what to look for in an SFA vendor; the major pitfalls to avoid; and tips and advice from other SFA buyers. The right SFA solution can dramatically boost
11/15/2010 10:00:00 AM

Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case
As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.

AUTOMATION DATA CENTER TOOLS:
8/6/2007 3:00:00 PM

The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

AUTOMATION DATA CENTER TOOLS:
1/9/2007 9:08:00 AM

Securing Data in the Cloud
When considering adopting cloud computing or software-as-a-service (SaaS), a question most potential customers ask vendors is “How secure will our data be in your hands?” Customers are right to ask this question and should closely examine any vendor’s security credentials as part of their cloud/SaaS evaluations. This document is intended to give a broad overview of one vendor’s security policies, processes, and practices.

AUTOMATION DATA CENTER TOOLS: Securing Data in the Cloud Securing Data in the Cloud Source: Symantec Document Type: White Paper Description: When considering adopting cloud computing or software-as-a-service (SaaS), a question most potential customers ask vendors is “How secure will our data be in your hands?” Customers are right to ask this question and should closely examine any vendor’s security credentials as part of their cloud/SaaS evaluations. This document is intended to give a broad overview of one vendor’s security
8/13/2010 11:34:00 AM

Best Phone Systems for an Effective Call Center: Editor’s Top Picks
Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

AUTOMATION DATA CENTER TOOLS: call center phone system, call center phone system considerations, call center phone system features, CTI, computer telephony integration, VoIP, IP network, best call center phone system.
1/23/2013 12:03:00 PM

The Three V s of Big Data
Big data is currently garnering a tremendous amount of attention, and thought leaders often point to three key attributes: volume, velocity, and variety. The analysis of these three key attributes can be extended into understanding what big data means to the financial planning and analysis function. This article identifies the technology developments converging to create the big data rush and examines how the financial planning function is impacted by volume, velocity, and variety of data.

AUTOMATION DATA CENTER TOOLS: The Three V s of Big Data The Three V s of Big Data Source: SAP Document Type: White Paper Description: Big data is currently garnering a tremendous amount of attention, and thought leaders often point to three key attributes: volume, velocity, and variety. The analysis of these three key attributes can be extended into understanding what big data means to the financial planning and analysis function. This article identifies the technology developments converging to create the big data rush and examines
7/10/2013 10:00:00 AM

Contemporary Business Intelligence Tools
Tools under the business intelligence (BI) umbrella combine to convert data into information, and information into decisions for action. Dashboards and scorecards are two such tools. Though often confused, they have functional difference, especially in modern BI suites.

AUTOMATION DATA CENTER TOOLS: Contemporary Business Intelligence Tools Contemporary Business Intelligence Tools Olin Thompson and P.J. Jakovljevic - June 28, 2005 Read Comments Contemporary BI Tools Contemporary business intelligence (BI) solutions should enable business users to easily author, publish, and distribute enterprise reports via a fully integrated report writer, with an easy-to-use report-creation wizard. Users will also have the power to customize and tailor reports to specific information needs. Report writing and
6/28/2005

Monitoring Physical Threats in the Data Center
Common methods for monitoring the data center environment date from the days of centralized mainframes, and include such practices as walking around with thermometers. But as data centers continue to evolve with distributed processing and server technologies that drive up power and cooling demands, you must examine the environment more closely. Monitoring equipment isn’t enough—learn how to better manage your data center.

AUTOMATION DATA CENTER TOOLS: Monitoring Physical Threats in the Data Center Monitoring Physical Threats in the Data Center Source: APC by Schneider Electric Document Type: White Paper Description: Common methods for monitoring the data center environment date from the days of centralized mainframes, and include such practices as walking around with thermometers. But as data centers continue to evolve with distributed processing and server technologies that drive up power and cooling demands, you must examine the environment more
3/9/2009 4:01:00 PM


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