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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 automating event resolution nsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » automating event resolution nsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Case Study: Double H Plastics, Inc. and IQMS: Automating to the Top


Many manufacturers consider automation too fancy or expensive for their business. But as Double H Plastics’ experiences demonstrate, IQMS’ Automation Group can deliver low cost, customizable options to manufacturers of any size and in any industry. For innovative, progressive companies such as Double H Plastics that are willing to bring to the table fresh ideas and automation challenges, the results are a win-win for everyone involved.

automating event resolution nsm  Plastics, Inc. and IQMS: Automating to the Top Many manufacturers consider automation too fancy or expensive for their business. But as Double H Plastics’ experiences demonstrate, IQMS’ Automation Group can deliver low cost, customizable options to manufacturers of any size and in any industry. For innovative, progressive companies such as Double H Plastics that are willing to bring to the table fresh ideas and automation challenges, the results are a win-win for everyone involved. Read More

Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued


During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of its vertical product strategy, which targets manufacturers, distributors, nonprofits and accountants. More than 40,000 accounting and bookkeeping firms currently use or recommend Best Software products.

automating event resolution nsm  Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued Vertical Product Focus, Integration and Cross-selling Remain Key Tenets Addressing another must have'' trend of future modern enterprise applications the delivery of vertical industry solutions Best Software, Inc. ''s initial vertical product focus includes the areas of nonprofits, accountants, distribution and manufacturing. The company''s 2002 acquisition of MIP has given it a stronghold in the Read More

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

automating event resolution nsm  Technologies Resources Related to Automating Your Call Center Feedback : Call Centre (Wikipedia) Automating Your Call Center Feedback Call Center is also known as : Call Center Services , Inbound Call Center , Contact Center Services , Call Center Outbound , Contact Center Software , Innovative Call Center , Call Center Outsourcing , Virtual Call Centre , Winning Call Center , Call Center Skills , Definicion Call Center , Call Center Solution , Call Center Leaders , Center Feedback , Call Center Products Read More

Automating Incentive Plan Management


This report is based on in-depth interviews with users of compensation plan management systems at 3 banks, each with assets greater than US$50 billion. Read this report produced by Aite Group to explore:

  • the compensation plan challenges banks face,
  • how to overcome these challenges with automation, and
  • the resulting benefits.


automating event resolution nsm  Incentive Plan Management This report is based on in-depth interviews with users of compensation plan management systems at 3 banks, each with assets greater than US$50 billion. Read this report produced by Aite Group to explore: the compensation plan challenges banks face, how to overcome these challenges with automation, and the resulting benefits. Read More

Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact


Although its service-oriented architecture-based platform and enterprise solutions will not likely be "all things to all people" any time soon, Oracle might be showing its ability to further develop its own enterprise infrastructure and applications via a blitz acquisition of a Collaxa, a small and focused vendor, despite its unwavering appetite for direct, large competitors.

automating event resolution nsm  Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact Event Summary The main idea behind this article is not to further delve into the strengths and weaknesses of the impending merger between Oracle Corporation (NASDAQ: ORCL), the largest database and enterprise software provider (recently inaugurated the number two leading business applications provider), with its second largest rival, PeopleSoft , Inc . (NASDAQ: PSFT). Its purpose is to analyze why one should never Read More

Some Belated Insights from, well, Deltek Insight 2010 - Part 2


Part 1 of this blog series started with me lamenting my inability to attend the Deltek Insight 2010 conference. However, I recently had an in-depth post-event recap instead with Deltek’s in-the-know staff members. What then followed in Part 1 were descriptions of the major developments that transpired at Deltek Insight 2010 in terms of already released products and those

automating event resolution nsm   Read More

Stalled Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued


Oracle continues respond to the changing requirements of the market, by addressing the need for Wireless Internet support, application servers, and expanded ASP support, while using new pricing models to maintain and expand its existing customer base.

automating event resolution nsm  Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued Event Summary Continued In its quest to further embellish its E-Enterprise suite, Oracle will bolster a new portal, wireless capabilities, business intelligence (BI), workflow features, new Business Objects for Java, and improved support for industry standards and competitive offerings. Oracle plans to introduce Wireless Internet self-service applications for non-PC devices in an upcoming release of its 11i Suite that will enable Read More

December 2012 Boston Analyst Roadshow Snapshot


I am glad I was among the analysts invited to the traditional December analyst roadshow, which takes place in the beautiful city of Boston, by the event organizer, Judith Rothrock, the energetic and vibrant president of JRocket Marketing. In this event, several software vendors announce their latest software offerings and convene with analysts for friendly and informal discussions. The 2012 event

automating event resolution nsm  2012 Boston Analyst Roadshow Snapshot I am glad I was among the analysts invited to the traditional December analyst roadshow, which takes place in the beautiful city of Boston, by the event organizer, Judith Rothrock, the energetic and vibrant president of JRocket Marketing. In this event, several software vendors announce their latest software offerings and convene with analysts for friendly and informal discussions. The 2012 event hosted two ambitious business software vendors—the UNIT4 and Read More

Brookshire Grocery Company: Automating and Integrating HR Processes


Headquartered in Tyler, Texas (US), retailer Brookshire Grocery Company implemented a human capital management (HCM) solution to integrate and automate its operational human resources (HR) processes. Now the company can process payroll and benefits more efficiently, work more productively, operate its business more proactively, and increase benefits options for its partners (employees). Find out how.

automating event resolution nsm  Grocery Company: Automating and Integrating HR Processes Headquartered in Tyler, Texas (US), retailer Brookshire Grocery Company implemented a human capital management (HCM) solution to integrate and automate its operational human resources (HR) processes. Now the company can process payroll and benefits more efficiently, work more productively, operate its business more proactively, and increase benefits options for its partners (employees). Find out how. Read More

Automating Stimulus Fund Reporting


Tracking and reporting stimulus fund spending are difficult tasks for chief information officers (CIOs). The US government’s accountability demands are forcing organizations that are spending American Recovery and Reinvestment Act (ARRA) funds to analyze floods of data. Discover how automated ARRA reporting systems can help you comply with reporting requirements without excessive labor costs or data management headaches.

automating event resolution nsm  SAP Resources Related to Automating Stimulus Fund Reporting : American Recovery and Reinvestment Act of 2009 (Wikipedia) SAP AG (Wikipedia) Automating Stimulus Fund Reporting Automating Stimulus Fund Reporting is also known as : American Recovery and Reinvestment ACT , Arra Reporting , Arra Guidelines , Decision Making , Comprehensive Automated Solutions for Arra Reporting , Arra Guidelines , Arra 2009 , Automated Arra Reporting Systems , Arra Stimulus , Arra Reporting , Stimulus Money , Accounting , Read More

Geac Awakens On Its Deathbed - Part 1: Event Summary


While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the company has also long passed up an opportunity to be a top-notch applications vendor.

automating event resolution nsm  Awakens On Its Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are attributab Read More

SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary


SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply chain management (SCM) solutions under the SSA SCM brand and formation of a specialized Strategic Solutions division--which also includes other extended enterprise capabilities, such as customer relationship management (CRM), product lifecycle management ([PLM), and more—are both aimed at nurturing existing customers while attracting new prospects with products that exceed far beyond mere enterprise resource planning (ERP) capabilities.

automating event resolution nsm  visibility to shipments while automating manual processes. Arzoon''s Transportation Optimizer should give users visibility into consolidation opportunities across the entire organization and provide them with reduced transportation costs producing a usable optimized shipping plan through seamless integration to transportation execution and visibility processes. Overall, the customers should gain value through optimized shipments, re-optimize suboptimal (non-full) shipments, and automatically execute on Read More

Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary


If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting manufacturing markets, it has certainly succeeded. However, given a growing horde of viable solutions from larger and more renowned vendors, the company will have to spread the word much more aggressively from now on, while trying to stay outside its bigger competitors' "shooting range".

automating event resolution nsm  Vendors Can Still Provide Relevant Business Systems Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market (see What Does Vendor Consolidation Mean To The End User? ), we mentioned that the market will not stop short at the eventual Big Few or so many leading largest vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, Read More