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Documents related to » automating event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

automating event resolution itsm  Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Read More...
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

automating event resolution itsm  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More...
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic

automating event resolution itsm  Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary Event Summary The tremors, earthquakes, and similar tectonic activities in the lower-end of the enterprise applications market will not seemingly end soon, but some massive mountainous regions la Andes or the Alps seem to be forming. One would inevitably be Microsoft Business Solutions ( MBS ), following two major, well-publicized acquisitions in the early 2000s (see Microsoft Keeps on Rounding up Its Read More...
Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

automating event resolution itsm  s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary Event Summary While the market has for some time been buzzing about the (for many still miraculous) predatory comeback of SSA Global , another true mid-market incumbent vendor, Epicor Software Corporation (NASDAQ: EPIC), should be lauded too for its recent revival. Like SSA Global, and intriguingly in the same time frame, Epicor did not have much upbeat news for several years following on its progenitors'' (i.e., erstwhile Read More...
Don’t Wait to Automate: Achieve Immediate Cost, Productivity, and Security Benefits by Automating IT Management.
Manual IT management can create significant problems with service and control for small- to medium-sized businesses, and add worrisome operational and resource

automating event resolution itsm  and Security Benefits by Automating IT Management. Manual IT management can create significant problems with service and control for small- to medium-sized businesses, and add worrisome operational and resource costs. However, automated IT systems can significantly reduce and even eliminate many of these problems. Automate your IT systems now to increase security, provide users with better service, and lower your total cost of ownership (TCO). Read More...
Automating Industrial Supply Chains
Technology has fundamentally changed the way industrial and manufacturing companies manage their businesses. Sophisticated solutions like warehouse management

automating event resolution itsm  Industrial Supply Chains Technology has fundamentally changed the way industrial and manufacturing companies manage their businesses. Sophisticated solutions like warehouse management and enterprise relationship management (ERP) systems—with their advanced data capture and wireless networking tools—enable companies to squeeze more efficiency out of their operations by providing real-time data to all interdependent parts of the supply chain. Read More...
Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact
Although its service-oriented architecture-based platform and enterprise solutions will not likely be

automating event resolution itsm  Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact Event Summary The main idea behind this article is not to further delve into the strengths and weaknesses of the impending merger between Oracle Corporation (NASDAQ: ORCL), the largest database and enterprise software provider (recently inaugurated the number two leading business applications provider), with its second largest rival, PeopleSoft , Inc . (NASDAQ: PSFT). Its purpose is to analyze why one should never Read More...
Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of its vertical product strategy, which

automating event resolution itsm  Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued Vertical Product Focus, Integration and Cross-selling Remain Key Tenets Addressing another must have'' trend of future modern enterprise applications the delivery of vertical industry solutions Best Software, Inc. ''s initial vertical product focus includes the areas of nonprofits, accountants, distribution and manufacturing. The company''s 2002 acquisition of MIP has given it a stronghold in the Read More...
Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise
Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the

automating event resolution itsm  the Business Value of Automating Business Processes to Small and Medium Enterprise Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. While small Indian enterprises cite automating business processes and enhancing effectiveness as top priorities, Brazilian SMEs rely on SAP software mainly for achieving operational excellence and establishing Read More...
Supply Chain Event Management Software Evaluation Report
Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business

automating event resolution itsm  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More...
A Guide to Decisions in Automating HR & Payroll Functions
HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can

automating event resolution itsm  Guide to Decisions in Automating HR & Payroll Functions HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can even extend to employees and sourcing partners. This paper looks at the various levels of sophistication that organizations have typically automated, and articulates the benefits that occur when the organizations take leaps through various levels of sophistication. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

automating event resolution itsm  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Automating Document-intensive Tasks with Workflow Software
In today’s business world, heightened privacy concerns and tightened regulations such as the US Sarbanes-Oxley (SOX) Act have forced organizations to improve

automating event resolution itsm  Document-intensive Tasks with Workflow Software In today’s business world, heightened privacy concerns and tightened regulations such as the US Sarbanes-Oxley (SOX) Act have forced organizations to improve their workflow and archival and records management processes. That''s why many results-oriented organizations are now using workflow software—bringing together people, processes, and documents to improve efficiency, reduce costs, and meet compliance requirements. Read More...
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

automating event resolution itsm  or Wrap-Around Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business Read More...
Automating & Archiving the Medical Health Record at King Saud University Hospitals
Using start-of-the-art solution based on OpenText Enterprise suite and Microsoft SharePoint, alfanar IT developed and deployed an automated patient electronic

automating event resolution itsm  & Archiving the Medical Health Record at King Saud University Hospitals Using start-of-the-art solution based on OpenText Enterprise suite and Microsoft SharePoint, alfanar IT developed and deployed an automated patient electronic medical record (EMR) system for King Khaled University Hospital and King Abdul-Aziz University Hospital, two major healthcare facilities in Saudi Arabia, replacing the legacy system of physical patient files. Read about the automated capabilities of this EMR system. Read More...

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