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ERP for Services (Non-manufacturing)
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Documents related to » automating event resolution it


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

automating event resolution it  Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

automating event resolution it  solution would focus on automating the human activities and gaining operational efficiencies by making the human participants more efficient. Some of the key features required for human-centric processes are good  task management , role-based  dashboards ,  delegation , and  collaboration  capabilities. To that end, Savvion’s  data visualization  capabilities are intuitive and easy to use for business users. In addition to dashboards and reports, other key visualization tools are the process Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

automating event resolution it  application for creating and automating social ad campaigns. Social.com, Radian6, and Buddy Media together make the aforementioned Marketing Cloud. The advertising capabilities come from the Brighter Option acquisition Buddy Media made a few months before salesforce.com acquired it. The social ad buying tool by Brighter Option has been integrated in Buddy Media for a while, but salesforce.com has since worked on and developed new features. I think that a next functional frontier for salesforce.com could Read More...
The Alignment-focused Organization
To close the gap between strategy, risk, and execution, companies need to build strategic alignment across all aspects of the business. Learn how your company

automating event resolution it  products are useful for automating data capture and getting it into a data warehouse, but not for adding anecdotal information. And using spreadsheets to perform the frequent complex analyses and reporting required for effective strategy management is simply not scalable or efficient enough to be sustainable. Strategy management solutions need to expand what should be included in the repository of performance-related information and provide built-in analytics for both casual and power users. For example, Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

automating event resolution it  Process Management Solution , Automating Business Process , Standardized Business Process , Business Process Workflow , Complex Business Process , Business Process Execution Language , New Business Processes , Pre-built Business Process . Originally posted as a five-part blog series running from July to October, 2008. Part 1 After several years (if not decades, even) of painstakingly corralling and setting up all their custom data, objects, tables and whatnot, and making sure that these static and/or Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

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Epicor Shows Resilience When It Needs It The Most
By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that ''calamity is the

automating event resolution it  Shows Resilience When It Needs It The Most Epicor Shows Resilience When It Needs It The Most P.J. Jakovljevic - August 30, 2001 Event Summary On August 1, Epicor Software Corporation (NASDAQ: EPIC), one of leading providers of integrated enterprise and e-Business software solutions solely for the mid-market, reported its financial results for the second quarter ended June 30, 2001. Total revenues for the quarter were $46.3 million, a 19.5% decline compared to $57.5 million for Q2 2000. Software Read More...
Malta Not a World away for Safeway’s IT Needs
Safeway, the UK''s fourth-largest supermarket, spends over £100 million (GBP) a year on their information technology (IT )operations. Five years ago, Safeway

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The IT Rights of Digistan
The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT

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Aftereffects of Recession on IT Investment: Building a Robust IT Investment Model
The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a

automating event resolution it  IT spending,IT costs,IT expenditure,Stephen Mutusva Read More...
A CFO''s Guide For Managing IT
In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look

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DYNAMICS IT S.A.
Dynamics IT @is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft

automating event resolution it   Read More...
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

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BCS-IT


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