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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 applying crm implementation solutions


A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

applying crm implementation solutions  benefit of SFA systems. Applying TechnologyWithout Process Today, numerous SFA vendors offer tremendous functionality. Buyers even have a choice of implementing the software on premise or choosing hosted applications which can dramatically reduce implementation times and total cost of ownership. Still, a barrier to realizing the full benefit of SFA has been that technology works best when applied to a repeatable process and most sales organizations have been unable to codify how they sell. Sales people

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Oracle (Finally) Learning and Applying Its Own CRM


After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own application user group conference early next year.

applying crm implementation solutions  (Finally) Learning and Applying Its Own CRM Oracle (Finally) Learning and Applying Its Own CRM P.J. Jakovljevic - July 19, 2000 Event Summary According to the company's press release in June, Oracle Corporation, a provider of database and software for business applications, announced Oracle Applications World, a premiere applications conference for Oracle E-Business Applications customers, partners and prospects. The first conference will be held from February 20-23, 2001 in New Orleans, Louisiana. Read More

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

applying crm implementation solutions  your servers. Duties include applying patches to the operating system and applications; restarting services as needed when they fail; managing backup of data files; assuring adequate disk space, etc. Assume eight hours per week for support on the two On-Premise for the Web servers and related software and hardware. 22,250 22,250 22,250 22,250 22,250 112,500 Total Cost On-Premise Software 61,259 46,309 46,309 26,701 26,701 207,278 Cost of Hosted Software 29,400 29,400 29,400 29,400 29,400 147,000 Read More

Deploying Customer Relationship Management Effectively: Beyond Implementation


A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

applying crm implementation solutions  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More

DLT Solutions, Inc.


Provide our end customers with the best possible information technology solutions--software, hardware and the services to make them work. Provide vendor partners, resellers and end customers with fast, flexible, responsive and trouble free execution in everything we deliver-sales, marketing, consulting and operational support.

applying crm implementation solutions  application,database,DLT,ERP,Finance,Human Resources,Oracle,Peoplesoft,Supply Chain Read More

JD Edwards Post-implementation Systems Assessment: How to Ensure You Get the Most Value from Your Implementation


Software implementation can be complex. Even when it seems all your business processes and systems are “go” after the implementation of an enterprise resource planning (ERP) solution, there might still be room for improvement. Find out how a post-implementation system assessment of technical and functional systems can improve data capture accuracy, increase user buy-in, and boost your return on investment (ROI).

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Acceo Solutions


Providing business, accounting, and banking solutions and SaaS and cloud computing, Acceo Solutions also offers a selection of specialized consulting services ranging from strategic support to IT management and infrastructure. The company's services include payment solutions, customized development, and full integration of its own and business partners' ERP solutions.

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nConcert Solutions, LLC


Building valuable business relationships for more than 25 years, the people of nConcert Solutions have helped their clients meet the challenges of the market place with innovative and cost-conscious solutions. From streamlined financial systems to award-winning web sites, the nConcert team delivers a blend of business savvy, technological prowess, and common sense values designed to exceed client expectations. Like other bodies of knowledge such as legal advice, graphic arts or accounting, nConcert believes smart business people search out the expertise of companies like nConcert to become trusted allies to stay ahead of the market place and their competitors. nConcert delivers technology solutions in the areas of finance, operations, sales and marketing. Our solutions involve the synergistic use of business application software, hardware, subject matter expertise, technical and implementation skills that provide businesses with answers to a specific business problem or set of problems. We deliver those solutions to mid-market enterprises as well as divisions of global enterprises. Regardless of size each client is afforded individualized attention and service. Our mission at nConcert is simple. Work with clients not just for them delivering on time, on budget, quality solutions for their business problems. We win when we both mutually succeed in doing so.

applying crm implementation solutions  Best Software, Cognos, ERP, Great Plains, MAS 500, MBS, Microsoft, Microsoft Business Solutions, SCM,Solomon Read More

Enterprise Application Solutions


Sonata has executed numerous projects for US and other international clients in areas ranging from co-product development and web-enabling solutions to re-engineering/platform migration to application maintenance. Sonata's key competencies are in the financial services, insurance, health care, and logistics sectors. Apart from the valuable person-years of experience gained, execution of these projects has reinforced the viability of Sonata’s offshore software development model. As a service provider, Sonata's solution portfolio ranges from the business/technology requirements of e-business to the application management in the legacy environment. The range of services include its e-solutions, enterprise application solutions (ERP, CRM, SCM), enterprise application integration, legacy management, business intelligence and reporting solutions, and QA lab. Sonata offers its services, experience, and expertise to fulfill software product development companies' needs for outsourcing product development.  

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

applying crm implementation solutions  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More

Avayle Solutions


Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with Epicor we can offer solutions that provide scalability, flexibility, and reliability to meet today's business challenges, while empowering your enterprise with even more success tomorrow.Our clients benefit from our years of experience with the industries we serve and our relationship with Epicor. The perspective we bring is from working with hundreds of companies like yours, helping them to truly understand how to use their software, on their terms, on their time line. From the outset, we establish a working partnership with our clients, learning and growing with them as we fine-tune our software solution for their specific needs. And because of our lean approach to business, we are able to bring senior level skills to our clients at a price that’s a fraction of what our competitors charge.If you are serious about making your business software work harder for you, if you want accountability and results then you should let the Avayle team pick up the gauntlet—whatever the challenge—and work with you to find a solution that fits like a glove.

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ACOM Solutions, Inc.


For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM’s Electronic Document Management solutions quickly bolt-on to an organization’s existing Sage ERP MAS 90, MAS 200, MAS 500, Sage ERP X3, Sage ERP Accpac, or Sage Fund Accounting system to extend that system’s capabilities and dramatically improve the organization's efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world via the Web. For more information about ACOM’s Sage-integrated Document Management solutions, please visit: http://www.acom.com/erp_solutions/sage.html. By incorporating ACOM’s solutions into their product offerings, Sage Value-Added Resellers (VARs) can easily bring this valuable set of additional cost-saving ERP enhancements to their clients. For more information about ACOM’s Partner Success Program, please visit: www.acom.com/channels.

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Stonylake Solutions


Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations.

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