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Documents related to
Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.
: Manager Should Learn and Apply Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Source: Fonolo Document Type: White Paper Description: Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important
9/26/2011 2:09:00 PM
Raising Your BI Smarts: 5 Things Your Company Can Do Now
Discover five BI best practices that you can apply right now to move your company up the ladder of BI success so you can reap the rewards of easie...
: practices that you can apply right now to move your company up the ladder of BI success—so you can reap the rewards of easier, faster, simpler, and sharper decision-making. Whatever your company size or industry, there are steps you can take to harness the full power of BI for your organization. And it ensures you don’t get fooled by vendor ERP demos that make their solutions look better than they really are. Learn about them in the FOCUS Brief Raising your BI Quotient: 5 Things Your Company Can Do No
10/29/2010 12:00:00 PM
Jabber XCP: The Secure Choice for Presence and Messaging
At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet-scale technologies and from our work with customers in the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP.
: and deployment. We aggressively apply lessons learned from other Internet-scale technologies and from our work with customers in the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP. Jabber XCP: The Secure Choice for Presence and Messaging style= border-width:0px; /> comments powered by Disqus Related Topics: IT Infrastructure and Development
7/31/2008 1:24:00 PM
IAM in the Cloud: An overview of technology and value
Identity and Access Management (IAM) solutions and cloud computing systems are relatively new, and can interact in many ways. Here is an overview of key concepts involved, assumptions that clarify their network topology and functionality, and a comprehensive list of architectural scenarios, with an analysis of costs, risks, and benefits for each scenario, to help architects evaluate the suitability of various solutions.
: IAM in the Cloud: An overview of technology and value IAM in the Cloud: An overview of technology and value Source: Hitachi ID Systems, Inc. Document Type: White Paper Description: Identity and Access Management (IAM) solutions and cloud computing systems are relatively new, and can interact in many ways. Here is an overview of key concepts involved, assumptions that clarify their network topology and functionality, and a comprehensive list of architectural scenarios, with an analysis of costs, risks, and
12/1/2010 3:40:00 PM
Information Security Selection Software Evaluation Report
: Information Security Selection Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision.
5 Common Hurdles During the ERP Selection Process—And How You Can Avoid Them
Your Challenge: Get Decision Makers' Approval for ERP Selection Process. Specific, Measurable, Achievable, Relevant and Time-Bound. With so many different enterprise resource planning (ERP) applications on the market, selecting the right solution can be extremely time-consuming and daunting. In fact, according to a recent study, nearly three-quarters of manufacturers are dissatisfied with their current systems. However, following a clearly defined selection process—and learning from the mistakes of others—can drastically improve your chances of success.
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1/23/2007 4:31:00 PM
Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales
A new set of business practices is creeping into the way companies sell to customers. Some call this new trend “Sales 2.0,” because many of the tools and methods fueling it are rooted in the Web 2.0 movement. Many companies are trying to harness the forces of Web 2.0 to apply them to their sales and marketing efforts. Discover how using collaborative technologies can help you sell your products and services more easily.
: of Web 2.0 to apply them to their sales and marketing efforts. Discover how using collaborative technologies can help you sell your products and services more easily. Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales style= border-width:0px; /> comments powered by Disqus Related Topics: Customer Relationship Management (CRM), Field Sales, E-commerce, Information Management and Collaboration Source: Oracle Learn more about Oracle Readers who downloaded this white
4/21/2009 3:51:00 PM
Don’t Let Wireless Detour Your PCI Compliance
The Payment Card Industry Security Standards Council (PCI SSC) has published a PCI DSS Wireless Guideline which acknowledges that wireless is a clear and present danger to network security and those who collect, store or transmit card holder data must take steps to assure that it is secure, whether or not wireless is deployed in the cardholder data environment. Organizations that handle payment card data must take steps to secure the CDE against wireless threats including unmanaged and unknown wireless devices in the environment and must scan all locations. This white paper helps organizations understand how the PCI DSS 1.2 wireless requirements apply to them, how to meet those requirements in a cost effective way, and how to secure your network and cardholder data from wireless threats.
: DSS 1.2 wireless requirements apply to them, how to meet those requirements in a cost effective way, and how to secure your network and cardholder data from wireless threats. Don’t Let Wireless Detour Your PCI Compliance style= border-width:0px; /> comments powered by Disqus Related Topics: Security, Network Security Monitoring, Network Management, Network Monitoring Source: AirTight Networks Learn more about AirTight Networks Readers who downloaded this white paper also read these
1/19/2010 4:30:00 AM
Lean Enterprise Development in Complex Engineer to Order Companies
Maintaining a competitive advantage is paramount, no matter what business you operate within. Engineer-to-order (ETO) companies that produce complex products, usually in low volumes, and with project control techniques, are no exception. A lean enterprise involves the reduction or elimination of any activity that does not add value to a customer. In order to effectively utilize lean, lean concepts must be taken from the manufacturing floor and used thorough the ETO enterprise. This paper demonstrates how IFS applications supports the principles of developing a lean enterprise for ETO organizations. It demonstrates how process improvements apply equally to office-based functions, manufacturing, installation, and service activities.
: demonstrates how process improvements apply equally to office-based functions, manufacturing, installation, and service activities. Lean Enterprise Development in Complex Engineer to Order Companies style= border-width:0px; /> comments powered by Disqus Related Industries: Manufacturing, Management of Companies and Enterprises Source: brij Learn more about brij Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast
9/13/2005 12:19:00 PM
What Small Businesses Need to Know in Today’s Regulatory Environment
If you've been waiting for the right Compliance Software,you dont have to wait any longer.Free download! Today, entrepreneurs running small-to-medium sized businesses face daunting tasks that just a few years ago were not existent. The complexities of the business world have created new risks, a myriad of regulations, and complex reporting requirements that can overwhelm any organization. Owners and managers of all enterprises, even smaller private businesses, need to be cognizant of both the spirit and the letter of the law. How does a smaller organization, with limited resources, cope with all of this? How do they stay abreast of the additional changes that are on the way? In this guide, Pete Russo of the Entrepreneurial Management Institute at the Boston University School of Management outlines the pitfalls and steps, but also looks at effective solutions for private companies.
: find a need to apply different standards. These rules are ever changing, particularly given the movement toward convergence of these standards. In recent statements, the SEC, the FASB and the IFRS have jointly announced a timetable for convergence by 2009. Any smaller company operating globally may also face risks from currency fluctuation, assuming they are buying or selling products in multiple currencies. If they sell products abroad, they may also face challenges to their inter-company transfer pricin
9/20/2005 12:47:00 PM
Fast-track ERP Implementation: Advice from the Field
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other applications, when combined with effective project management by capable professionals, can be rolled out rapidly when it counts—like after a merger or acquisition. Get tips for a speedy enterprise resource planning (ERP) implementation, from a company that lived to tell the tale.
: | IFS Applications | Apply EDI | Apply EDI Infrastructure | Apply EDI Software | Apply EDI Solutions | Apply Electronic Data Interchange Tools | Apply Electronic Data Interchange Transactions | Apply ERP Framework | Apply ERP Systems | Apply ERP Technology Systems | Applying EDI | Applying EDI Infrastructure | Applying EDI Software | Applying EDI Solutions | Applying Electronic Data Interchange Tools | Applying Electronic Data Interchange Transactions | Applying ERP Framework | Applying ERP Systems | Appl
10/8/2008 2:49:00 PM
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