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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 annual telecom expenses tem


6 Ways You Can Benefit from Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

annual telecom expenses tem  globally, and combined projected annual growth in excess of 20 percent. The aforementioned acquisitions helped Emptoris deliver Emptoris Suite V9 at its Empower 2011 conference. Emptoris Suite V9 is hailed as the industry’s most comprehensive solution for strategic supply management (SSM). Emptoris Suite V9 is an open strategic platform that spans the global enterprise and connects disparate systems to provide more complete visibility and control over spend, contracts, service providers, and supplier Read More

Justification of ERP Investments Part Three: Costs of Implementing an ERP System


Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

annual telecom expenses tem  one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. *This is Part Three of a four-part article reprinted from Maximizing Your ERP System by Dr. Scott Hamilton. Bridging the theory and realities of current ERP systems, Maximizing Your ERP System provides practical guidance for managing manufacturing in various environments. Drawing on case studies from Dr. Scott Hamilton's first-hand experience in consulting Read More

Convergence or Confusion? The Challenge of Telecom Service Provision


The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence of technologies involved, however, can cause service provider issues and create confusion for customers. To solve these issues, several questions need to be asked.

annual telecom expenses tem  or Confusion? The Challenge of Telecom Service Provision The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence of technologies involved, however, can cause service provider issues and create confusion for customers. To solve these issues, several questions need to be asked. Read More

The Grape Escape 2011 Roundup


Although this year Judith Rothrock could not attend herself, she’s the driving force behind the annual JRocket Marketing Grape Escape® industry analyst event, now in its 11th year. As always, this year’s Grape Escape was a well-organized event hosting some key industry players. It afforded me and my colleague Gabriel Gheorghiu another opportunity to meet the software vendors who are JRocket

annual telecom expenses tem  driving force behind the annual JRocket Marketing Grape Escape ® industry analyst event, now in its 11th year. As always, this year’s Grape Escape was a well-organized event hosting some key industry players. It afforded me and my colleague Gabriel Gheorghiu another opportunity to meet the software vendors who are JRocket Marketing’s clients and obtain the latest news and updates straight from the source. Here’s the skinny on three of the vendors that gave informal presentations. Meridian Systems M Read More

Evaluating the Total Cost of Network Ownership


The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO factors

annual telecom expenses tem  food cost software,remote it support,computer support,restaurant software,total cost of ownership analysis,food costing software,server tco,food cost analysis,total cost,tco tool,application hosting providers,infor software,glovia software,application hosting services,outsourced it Read More

Case Study: JD Williams


As one of the fastest-growing home shopping retailers in the UK, JD Williams sells products through its 45 Web sites and more than 700 annual catalogs. To better face the challenges of its Internet sales—and to take advantage of opportunities—JD Williams began an end-to-end supply chain initiative, with a merchandise life cycle management solution suite. Learn how it helped the company increase sales in key departments.

annual telecom expenses tem  and more than 700 annual catalogs. To better face the challenges of its Internet sales—and to take advantage of opportunities—JD Williams began an end-to-end supply chain initiative, with a merchandise life cycle management solution suite. Learn how it helped the company increase sales in key departments. Read More

Reconciliation: A Basis for Interconnect Settlements


When telecom operators interconect to send or receive different types of traffic, call detail records (CDRs) are generated at both ends. These CDRs need to be reconciled periodically to find errors, if any. While there are industry standards for resolving these errors, comprehensive reconciliation solutions do exist that focus on the issue from a billing perspective.

annual telecom expenses tem  A Basis for Interconnect Settlements When telecom operators interconect to send or receive different types of traffic, call detail records (CDRs) are generated at both ends. These CDRs need to be reconciled periodically to find errors, if any. While there are industry standards for resolving these errors, comprehensive reconciliation solutions do exist that focus on the issue from a billing perspective. Read More

Polystar


Headquartered in Stockholm, Sweden, Polystar is the premier supplier of service assurance, network monitoring, and test solutions to telecom operators, service providers, and network equipment manufacturers around the globe. Polystar's product portfolio supports the complete lifecycle of new services and technologies, from design, pre-deployment verification and stress-testing, through roll-out, and network assurance and service management of in-service mobile, fixed, IP or converged networks.

annual telecom expenses tem  Headquartered in Stockholm, Sweden, Polystar is the premier supplier of service assurance, network monitoring, and test solutions to telecom operators, service providers, and network equipment manufacturers around the globe. Polystar's product portfolio supports the complete lifecycle of new services and technologies, from design, pre-deployment verification and stress-testing, through roll-out, and network assurance and service management of in-service mobile, fixed, IP or converged networks. Read More

International Institute for Analytics


The International Institute for Analytics (IIA) provides advisory services, annual research subscriptions, analytics research councils, and executive roundtables.

annual telecom expenses tem  (IIA) provides advisory services, annual research subscriptions, analytics research councils, and executive roundtables. Read More

The Travel and Expense Management Guide for 2014: Trends for the Future


Organizations typically spend 10 percent or more of their annual budget on expenses related to business travel. They need to reevaluate existing strategies for travel and expense management, how to overcome key challenges, and structure a robust program that balances core competencies and modern technology enablers. This paper focuses on the general business trends and economic challenges organizations face today.

annual telecom expenses tem  or more of their annual budget on expenses related to business travel. They need to reevaluate existing strategies for travel and expense management, how to overcome key challenges, and structure a robust program that balances core competencies and modern technology enablers. This paper focuses on the general business trends and economic challenges organizations face today. Read More

Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 4: ASP’s and New Pricing Models


This final note discusses how Application Service Providers (ASPs) have arisen on the Internet in response to such ERP woes as support expenses, misbehaving applications, and server downtime, and how as the nature of ERP software evolves into services and/or hosted models, the market might be experiencing the beginning of the end of user-based licensing. There are also User Recommendations.

annual telecom expenses tem  pricing models,erp systems,erp software,erp market,erp system,hosted erp,erp products,web erp,online erp,erp bpcs,pricing software,hosting software,pricing model,on demand erp,erp software companies Read More

2013 Infusionsoft Spring Release Introduced at InfusionCon


The sales and marketing software for small business vendor Infusionsoft has announced at its annual user conference, InfusionCon 2013, the 2013 Spring Release of its product. The version introduces new features that support social engagement, sales productivity, and marketing campaigns. Key features include: Sales Productivity Tools such as My Day—support the organization of

annual telecom expenses tem  has announced at its annual user conference, InfusionCon 2013, the  2013 Spring Release  of its product. The version introduces new features that support social engagement, sales productivity, and marketing campaigns. Key features include: Sales Productivity Tools such as My Day —support the organization of sales processes and quote creation Social Media Campaign GroSocial   application —allows users to create social campaigns on Facebook. GroSocial can be accessed directly from Infusionsoft's Read More

2012 Guide to Hosted VoIP for SMBs


As budgets for most businesses have been contracting in recent years, a growing number of SMBs have turned to IP technology to lower telecom costs to improve their bottom line. See how moving voice traffic to the data network allows SMBs to cut—or eliminate entirely—the costs associated with the maintenance of a dedicated voice network, including staffing and equipment, especially when they choose to deploy a hosted model.

annual telecom expenses tem  Guide to Hosted VoIP for SMBs As budgets for most businesses have been contracting in recent years, a growing number of SMBs have turned to IP technology to lower telecom costs to improve their bottom line. See how moving voice traffic to the data network allows SMBs to cut—or eliminate entirely—the costs associated with the maintenance of a dedicated voice network, including staffing and equipment, especially when they choose to deploy a hosted model. Read More

Oracle Financial Analytics


Oracle Financial Analytics helps front-line managers improve financial performance with complete, up-to-the-minute information on their departments' expenses and revenue contributions.  

annual telecom expenses tem   Read More