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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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ITO: Application Related Services, Software Products and Associated Services
Softtek''s information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services

and related services  customer relationship planning (CRM), and business intelligence (BI). Application related services are those that cover the entire application lifecycle, including the designing, building, testing, implementation, and support of custom and packaged applications. Softtek''s clients benefit from process efficiency, lean cost structures, rigorous service-level commitments, and global reach. In additon to development, maintenance and support, and modernization, Softtek also offers data integration services, Read More...
Enterprise IP PBX Buyer''s Guide: Features and Services That Matter
The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to

and related services  Telephony buyer''s research, evaluation and purchase habits provides a fascinating look into the Telephony market. Source : Tippit Resources Related to Private Branch Exchange (PBX) : Private Branch Exchange (PBX) (Wikipedia) Enterprise PBX Buyer''s Guide: Features and Services That Matter Enterprise PBX is also known as : Enterprise PBX , Enterprise PBX Comparison Guide , Enterprise Private Branch Exchange , IP PBX , Enterprise PBX Solutions , Internet Protocol Private Branch Exchange , Enterprise PBX Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

and related services  an ordinary Web browser and Internet connection. Specifically, the survey respondents who use on-demand Arena PLM reported 40 percent fewer hard-dollar incidents related to excess inventory and unplanned rework. Leading to these results were Arena PLM users who responded to the survey reporting significantly fewer outsourcing problems than when they were using traditional client/server PLM, including: 32 percent fewer problems with new product introduction (NPI); 29 percent fewer problems with Read More...
E-mail Clustering and Cloud E-mail Services
There has been a lot of buzz about the new cloud computing paradigm. But can cloud computing offer the same benefits as clustering? Find out more in a

and related services  cloud makes this possible and solves some of the most important puzzles related to email clusters today. Lastly, one of the differentiating factors between clustered and cloud systems today is represented by the availability and integrity of data. These two very different (up to now) attributes are brought together by cloud computing in a single concept of information decentralization. Data (e.g. email messages) is no longer stored in a single location by one computer or a central storage point. Every Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part I)
A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors'' self-serving marketing

and related services  PLM and Global Sourcing Related? Duh, And How! (Part I) A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors'' self-serving marketing fluff and buzzword verbiage ), and about their (un)intended audiences . These posts have even caused some heated debates with other blogging sites and experts on white papers , and I am going to stay away from all that here. My intention here is rather to acknowledge that, as part of my daily Read More...
Emotional Intelligence and Sales Results: Closing the Knowing and Doing Gap
The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of

and related services  Intelligence and Sales Results: Closing the Knowing and Doing Gap The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more. Read More...
Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms
Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive

and related services  New Approach to Business and Knowledge Management for Professional Services Firms Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base. Read More...
Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment
There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while

and related services  Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing Read More...
Duplicators and Inkjet Printers Provide Environmentally Friendly Alternatives to Toner-based Printers and Copiers
Environmental concerns are a focal point for businesses wanting to “go green,” and they are looking at every aspect of their operations, including their

and related services  and Inkjet Printers Provide Environmentally Friendly Alternatives to Toner-based Printers and Copiers Environmental concerns are a focal point for businesses wanting to “go green,” and they are looking at every aspect of their operations, including their printers. Replacing even a portion of energy-inefficient printers with environmentally friendly ones will have a positive impact on the environment, helping to conserve energy and reduce waste. Saving energy is not only good for the planet; Read More...
Microsoft ''The Great'' Poised To Conquer Mid-Market, Once and Again Part 2: Challenges and User Recommendations
Microsoft''s reticence to comment on any timelines of product integration and operations mergers, to our belief, stems from their genuine inability to foresee it

and related services  To Conquer Mid-Market, Once and Again Part 2: Challenges and User Recommendations Event Summary On May 7, after couple of weeks of the press'' speculations, and the parties'' courting and ''playing hard to get'' game, Microsoft Corporation (NASDAQ: MSFT), the world''s largest software provider, announced it has reached an agreement to acquire Navision (CSE: NAVI), a Danish provider of enterprise business solutions for mid-sized companies. The acquisition is seen to bring together the complementary geographic Read More...
SAP BusinessObjects Solutions Provide BI and Analytics Capabilities to SaaS and Independent Software Vendors
Today’s uncertain economic climate, rapidly changing customer preferences, intensifying competition, and increasingly dispersed workforce are driving

and related services  BusinessObjects Solutions Provide BI and Analytics Capabilities to SaaS and Independent Software Vendors Today’s uncertain economic climate, rapidly changing customer preferences, intensifying competition, and increasingly dispersed workforce are driving organizations to rethink how they collect and disseminate information in order to make better business decisions. This profile examines solutions that are helping independent software vendors (ISVs) and software-as-a-service (SaaS) vendors overcome Read More...
Enterprise Management and Support in the Industrial Machinery and Components Industry
Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more

and related services  Management and Support in the Industrial Machinery and Components Industry Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for h Read More...

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