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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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ITO: Application Related Services, Software Products and Associated Services
Softtek''s information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services

and related services  customer relationship planning (CRM), and business intelligence (BI). Application related services are those that cover the entire application lifecycle, including the designing, building, testing, implementation, and support of custom and packaged applications. Softtek''s clients benefit from process efficiency, lean cost structures, rigorous service-level commitments, and global reach. In additon to development, maintenance and support, and modernization, Softtek also offers data integration services, Read More...
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

and related services  Two will cover BPEL and make user recommendations. Business Process Management (BPM) Technology Closely related to SOA would be the evolving business process management (BPM) technology, which entails a broad set of services and tools that provide for explicit and complete process management, where the companies can relatively quickly change the way transactions, queries, and other communications are handled, and deal with exceptions or glitches. BPM typically entails 1) process analysis and modeling, Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

and related services  an ordinary Web browser and Internet connection. Specifically, the survey respondents who use on-demand Arena PLM reported 40 percent fewer hard-dollar incidents related to excess inventory and unplanned rework. Leading to these results were Arena PLM users who responded to the survey reporting significantly fewer outsourcing problems than when they were using traditional client/server PLM, including: 32 percent fewer problems with new product introduction (NPI); 29 percent fewer problems with Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part I)
A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors'' self-serving marketing

and related services  PLM and Global Sourcing Related? Duh, And How! (Part I) A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors'' self-serving marketing fluff and buzzword verbiage ), and about their (un)intended audiences . These posts have even caused some heated debates with other blogging sites and experts on white papers , and I am going to stay away from all that here. My intention here is rather to acknowledge that, as part of my daily Read More...
E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services
In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The

and related services  E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services L. Taylor - July 12, 2000 Event Summary In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The new venture''s premiere product line is their Security Vulnerability Assessment service. Market Impact By having an outside objective security vulnerability assessment, IT organizations can feel secure in that they have at Read More...
''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

and related services  Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys ''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys R. Garland - September 20, 2001 Introduction  In the early 90''s, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages Read More...
PeopleSoft Gathers Manufacturing and SCM Wherewithal Part Four: Challenges and User Recommendations
PeopleSoft manufacturing customers and J.D. Edwards customers in service industries should assess the vendor''s product plans given these customers might benefit

and related services  Gathers Manufacturing and SCM Wherewithal Part Four: Challenges and User Recommendations Challenges This article analyzes whether an array of recent PeopleSoft , Inc. (NASDAQ: PSFT), moves will finally and lastingly establish it as a serious contender in the manufacturing enterprise resource planning (ERP) and supply chain management (SCM) space. These moves are discussed in detail in Part One of this note. In a nutshell, we have been looking positively at PeopleSoft''s mega acquisition of J.D. Read More...
Executive Sales and Operations Planning Maturity Levels and Key Solution Criterion
Sales and operations planning (S&OP) is the key integrated process that the supply chain organization can leverage to achieve visibility and transformation

and related services  Sales and Operations Planning Maturity Levels and Key Solution Criterion Sales and operations planning (S&OP) is the key integrated process that the supply chain organization can leverage to achieve visibility and transformation across the entire organization and throughout the value chain. This white paper explores the current business challenges face by companies, the priority allocated to S&OP, the maturity levels associated with S&OP, and the role of technology enablers. Read More...
Duplicators and Inkjet Printers Provide Environmentally Friendly Alternatives to Toner-based Printers and Copiers
Environmental concerns are a focal point for businesses wanting to “go green,” and they are looking at every aspect of their operations, including their

and related services  and Inkjet Printers Provide Environmentally Friendly Alternatives to Toner-based Printers and Copiers Environmental concerns are a focal point for businesses wanting to “go green,” and they are looking at every aspect of their operations, including their printers. Replacing even a portion of energy-inefficient printers with environmentally friendly ones will have a positive impact on the environment, helping to conserve energy and reduce waste. Saving energy is not only good for the planet; Read More...
Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations
In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated

and related services  SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations Web Services Orchestration Increasing demand-driven responsiveness towards customers'' needs requires a well-coordinated set of IT infrastructure components, since it is no longer good enough to purchase disparate pieces and expect them to simply interoperate. The ideal should be a sort of an independent data exchange that would leverage common metadata and processes to create composite functionality derived from existing application Read More...
Sales and Operation Planning: Integrate with Finance and Improve Revenue
Sales and operations planning (S&OP) is the key integrated process that the supply chain organization (specifically the vice president of supply chain) can use

and related services  and Operation Planning: Integrate with Finance and Improve Revenue Sales and operations planning (S&OP) is the key integrated process that the supply chain organization (specifically the vice president of supply chain) can use to achieve visibility across the entire organization and the value chain. This white paper highlights the results of over 220 companies participating in a survey on S&OP initiatives, and compares the views of the supply chain and finance organizations. Read More...
Ultimus and the Business Process Ecosystem: Complementing SAP and
Applications such as SAP provide significant value and perform critical functions inside an organization. However, they cannot be expected to do everything

and related services  and the Business Process Ecosystem: Complementing SAP and Applications such as SAP provide significant value and perform critical functions inside an organization. However, they cannot be expected to do everything, just as an airplane cannot be expected to drop you off at your door like a taxi. Organizations must plan for multiple systems to handle the various types of business processes they have to manage and improve. Read More...

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