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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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ITO: Application Related Services, Software Products and Associated Services
Softtek''s information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services

and related services  customer relationship planning (CRM), and business intelligence (BI). Application related services are those that cover the entire application lifecycle, including the designing, building, testing, implementation, and support of custom and packaged applications. Softtek''s clients benefit from process efficiency, lean cost structures, rigorous service-level commitments, and global reach. In additon to development, maintenance and support, and modernization, Softtek also offers data integration services, Read More
Are PLM and Global Sourcing Related? Duh, And How! (Part I)
A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors'' self-serving marketing

and related services  PLM and Global Sourcing Related? Duh, And How! (Part I) A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors'' self-serving marketing fluff and buzzword verbiage ), and about their (un)intended audiences . These posts have even caused some heated debates with other blogging sites and experts on white papers , and I am going to stay away from all that here. My intention here is rather to acknowledge that, as part of my daily Read More
E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services
In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The

and related services  E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services L. Taylor - July 12, 2000 Event Summary In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The new venture''s premiere product line is their Security Vulnerability Assessment service. Market Impact By having an outside objective security vulnerability assessment, IT organizations can feel secure in that they have at Read More
Enterprise IP PBX Buyer''s Guide: Features and Services That Matter
The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to

and related services  Telephony buyer''s research, evaluation and purchase habits provides a fascinating look into the Telephony market. Source : Tippit Resources Related to Private Branch Exchange (PBX) : Private Branch Exchange (PBX) (Wikipedia) Enterprise PBX Buyer''s Guide: Features and Services That Matter Enterprise PBX is also known as : Enterprise PBX , Enterprise PBX Comparison Guide , Enterprise Private Branch Exchange , IP PBX , Enterprise PBX Solutions , Internet Protocol Private Branch Exchange , Enterprise PBX Read More
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

and related services  Two will cover BPEL and make user recommendations. Business Process Management (BPM) Technology Closely related to SOA would be the evolving business process management (BPM) technology, which entails a broad set of services and tools that provide for explicit and complete process management, where the companies can relatively quickly change the way transactions, queries, and other communications are handled, and deal with exceptions or glitches. BPM typically entails 1) process analysis and modeling, Read More
Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy
To satisfy customer requirements profitably, food and beverage (F&B) manufacturers must work at the pace of change, which has accelerated in regulations

and related services  Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy To satisfy customer requirements profitably, food and beverage (F&B) manufacturers must work at the pace of change, which has accelerated in regulations, consumer buying patterns, and the needs of retail, restaurant, and industrial foodservice customers. Know the three major challenges facing F&B manufacturers today and what they need to do to streamline their operations for greater efficiencies and waste Read More
TEC Vendor Challenge: ERP, and Disruptive Innovations and Strategies
Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming TEC Vendor Challenge, September 18–19, in Montreal

and related services  Vendor Challenge: ERP, and Disruptive Innovations and Strategies Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming  TEC Vendor Challenge , September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations, we afford attendees with more and Read More
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line?
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously

and related services  Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? Introduction Since the late nineties, it has been evident that the enterprise resource planning (ERP) vendors that originally serviced the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries also. By the year 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendors, such Read More
Planning and Budgeting: Improving Effectiveness through Best Practices and Technology
Planning and budgeting are critical components of any company’s performance management initiative, as they are a means of translating strategy into a coherent

and related services  and Budgeting: Improving Effectiveness through Best Practices and Technology Planning and budgeting are critical components of any company’s performance management initiative, as they are a means of translating strategy into a coherent set of initiatives and provide a basis for objective assessment and alignment. But how well are companies achieving this? Read this benchmark research that examined the process, technology, and other components that reveal how effective planning and budgeting are. Read More
Emotional Intelligence and Sales Results: Closing the Knowing and Doing Gap
The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of

and related services  Intelligence and Sales Results: Closing the Knowing and Doing Gap The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more. Read More
Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

and related services  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More
The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

and related services  Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity of Read More

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