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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » and personal services


eLoyalty Enhances Its Field Service And Logistics Services
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower

and personal services  including Siebel, Vantive, E.piphany, and Kana. Each of these vendors has also partnered with at least one of the Big Four. This creates a challenge for eLoyalty because the Big Four have existing relationships with a large percentage of the potential CRM market. Smaller consulting firms find it very difficult to win contracts when they compete against Big Four firms that have already done work for the client. eLoyalty''s biggest competitive advantage is its workforce. Unlike many of the consultants at a Read More
Ramco to Its Customers-Let''s Get Personal! Part Two: Commitment and Recommendations
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are good. Ramco faces a crowded and

and personal services  Personal! Part Two: Commitment and Recommendations Ramco Commitment to the North American Market? Approximately one year ago in Las Vegas, Ramco Systems Limited ( www.ramco.com ), a global provider of enterprise solutions with HQ in India, unveiled a new vision for enterprise applications at its annual user group conference. This year Ramco came to show its customers continued commitment to its joint success, delivery on last year''s promises, and strong North American leadership. Ramco has had a presence Read More
Programming for Business Analysts? The Promise of Simplified Web Services Implementation and Access
LANSA offers to rejuvenate legacy systems by empowering developers with simplified programming to use Java services.

and personal services  such as mobile phones and personal digital assistants (PDA). This means presentation (client) logic needs to be separate from the back-end (server) business logic. This is Part One of a two-part note. Part Two will address LANSA''s target market and make user recommendations. Vendors Turn to Java Java is a programming language developed by Sun Microsystems . Originally called Oak , Java was designed for handheld devices and set-top boxes. In 1995, Sun changed the language''s name to Java and modified the Read More
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

and personal services  laptops, multifunction smart phones, and personal digital assistants (PDAs), as well as full-spectrum broadband communication infrastructures, all keep mobile workforces connected. The result is access to and exchange of reliable, up-to-date information, which speeds up the completion of jobs and accurate invoicing. With Agresso’s Field Force, such mobile devices are tightly integrated to role-based enterprise information in order to reduce or eliminate costly and time-consuming trips back to the Read More
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

and personal services  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s corr Read More
What Is a PEO? An Introduction to the PEO Model and Its Benefits for Small and Medium-sized Businesses
You entered into business to sell a product or provide a service and generate revenue doing what you do best. But human resources (HR) management is a necessity

and personal services  to the PEO Model and Its Benefits for Small and Medium-sized Businesses You entered into business to sell a product or provide a service and generate revenue doing what you do best. But human resources (HR) management is a necessity when you have employees. What could be better than taking a piece of your business and making it somebody else’s problem? This is what a professional employer organization (PEO) can provide and in this paper, you’ll learn about all the benefits partnering with one Read More
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

and personal services  and Change Management for IT Compliance and Risk Management To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated approach that incorporates hardware and software assets is a key foundation for meeting regulatory compliance requirements. Find out how you can benefit from applications that enable continuous compliance with operational processes and tools—and reduce your business risk. Read More
Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions
When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow

and personal services  Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail Read More
The Power and Benefit of Using Virtual Worlds for Real-world Collaboration, Learning, Productivity, and Innovation
Web 2.0 technologies are gaining greater acceptance in the workplace, as they promote intra- and inter-organizational collaboration and productivity. The

and personal services  Power and Benefit of Using Virtual Worlds for Real-world Collaboration, Learning, Productivity, and Innovation Web 2.0 technologies are gaining greater acceptance in the workplace, as they promote intra- and inter-organizational collaboration and productivity. The marriage of these technologies with three-dimensional (3-D) virtual world technology will bring even greater opportunities. Find out how these technologies have potential not just for collaboration and productivity, but also for learning and i Read More
Small and Medium Businesses: The Threat Landscape and the Plan of Action
The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of

and personal services  and Medium Businesses: The Threat Landscape and the Plan of Action The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of personnel dedicated to look after them. The ideal security software for SMBs looking to protect their information systems would be the combination of antivirus, antispam, and content security solutions, combined with a powerful network firewall. Find out why it works. Read More
Ten Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution
Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company

and personal services  Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM Read More
Global Trade and the Role of Governance, Risk Management, and Compliance Software
The growing number of legal and regulatory requirements associated with global trading is one of many reasons enterprises are looking into global trade

and personal services  Trade and the Role of Governance, Risk Management, and Compliance Software To conduct business globally, logically companies need to comply with local laws, satisfy trade security measures, meet documentation requirements, understand complicated tariffs, and coordinate various parties. Handling these tasks manually increases the risk of failure, which can be costly when trading across borders. In fact, according to a United Nations (UN) study, the inefficient administration of customs processes Read More
Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment
There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while

and personal services  Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing Read More
Secure Analytics: Maximizing Data Quality and Minimizing Risk for Banking and Insurance Firms
Do you use real customer profiles and statistics to drive marketing efforts, or real employee data for salary or benefit analysis? While these activities are

and personal services  Analytics: Maximizing Data Quality and Minimizing Risk for Banking and Insurance Firms Do you use real customer profiles and statistics to drive marketing efforts, or real employee data for salary or benefit analysis? While these activities are critical to success, they can put you at risk for a data breach. But with a data security system, you can maintain the data’s original properties, while giving clearance for key business activities to proceed. Learn how to assure your sensitive data is Read More

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