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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » and personal services


eLoyalty Enhances Its Field Service And Logistics Services
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower

and personal services  including Siebel, Vantive, E.piphany, and Kana. Each of these vendors has also partnered with at least one of the Big Four. This creates a challenge for eLoyalty because the Big Four have existing relationships with a large percentage of the potential CRM market. Smaller consulting firms find it very difficult to win contracts when they compete against Big Four firms that have already done work for the client. eLoyalty''s biggest competitive advantage is its workforce. Unlike many of the consultants at a Read More...
Employee Web Use and Misuse: Companies, Their Employees, and the Internet
The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business?

and personal services  Problem . Internet Use and Misuse Where do you draw the line? Is it okay to send the occasional personal email at work? What about a little internet shopping or spending sometime on social networking sites, playing online games, downloading pirated movies and music, gambling or downloading porn? The internet has created new opportunities for mischief and new challenges for managers. Worldwide worries In today s office enviornment, employers have a relatively new issue to deal with; employees wasting time Read More...
Ramco to Its Customers-Let''s Get Personal! Part Two: Commitment and Recommendations
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are good. Ramco faces a crowded and

and personal services  Personal! Part Two: Commitment and Recommendations Ramco Commitment to the North American Market? Approximately one year ago in Las Vegas, Ramco Systems Limited ( www.ramco.com ), a global provider of enterprise solutions with HQ in India, unveiled a new vision for enterprise applications at its annual user group conference. This year Ramco came to show its customers continued commitment to its joint success, delivery on last year''s promises, and strong North American leadership. Ramco has had a presence Read More...
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

and personal services  laptops, multifunction smart phones, and personal digital assistants (PDAs), as well as full-spectrum broadband communication infrastructures, all keep mobile workforces connected. The result is access to and exchange of reliable, up-to-date information, which speeds up the completion of jobs and accurate invoicing. With Agresso’s Field Force, such mobile devices are tightly integrated to role-based enterprise information in order to reduce or eliminate costly and time-consuming trips back to the Read More...
Programming for Business Analysts? The Promise of Simplified Web Services Implementation and Access
LANSA offers to rejuvenate legacy systems by empowering developers with simplified programming to use Java services.

and personal services  such as mobile phones and personal digital assistants (PDA). This means presentation (client) logic needs to be separate from the back-end (server) business logic. This is Part One of a two-part note. Part Two will address LANSA''s target market and make user recommendations. Vendors Turn to Java Java is a programming language developed by Sun Microsystems . Originally called Oak , Java was designed for handheld devices and set-top boxes. In 1995, Sun changed the language''s name to Java and modified the Read More...
Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark
North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus

and personal services  Establishing the Right Goals and Improving Operations and Systems to Hit the Mark North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits. Read More...
Day One Employee Productivity and Increased Security: Integrated Provisioning and SSO
Increasing user productivity is an ongoing challenge for many companies. While an abundance of online information and applications is available to them

and personal services  One Employee Productivity and Increased Security: Integrated Provisioning and SSO Increasing user productivity is an ongoing challenge for many companies. While an abundance of online information and applications is available to them, facilitating fast and secure access to the information can be a complex task. An integrated provisioning and single sign-on (SSO) solution provides secure access to the network from the moment an employee starts the job—enabling full productivity from day one. Read More...
Zettaset and Simba Streamline Hadoop and Analytics Interoperability
Zettaset and Simba have announced a strategic technology partnership to provide enterprise class security for the deployment of combined analytics and Hadoop

and personal services  and Simba Streamline Hadoop and Analytics Interoperability Zettaset and Simba have announced a strategic technology partnership to provide enterprise class security for the deployment of combined analytics and Hadoop platforms and streamlined interoperability for the Hadoop and analytics ecosystem. Zettaset, a provider of Hadoop-based big data management applications, and Simba, an important standards-based data connector provider, have recently signed a partnership to tighten their relationship Read More...
Emotional Intelligence and Sales Results: Closing the Knowing and Doing Gap
The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of

and personal services  Intelligence and Sales Results: Closing the Knowing and Doing Gap The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more. Read More...
Manage Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007
Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked

and personal services  Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007 Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked yesterday may not be sufficient tomorrow. But by combining Configuresoft’s Enterprise Configuration Manager (ECM) with Microsoft’s System Center 2007, businesses can secure their data, protect their bottom lines from costly downtime, and meet regulatory standards. Read More...
Business Process Management and ERP: Driving Efficiency and Innovation
A recent survey focused on business process management (BPM) found that 39% of Best-in-Class organizations have both ERP and BPM solutions. This report, based

and personal services  Process Management and ERP: Driving Efficiency and Innovation A recent survey focused on business process management (BPM) found that 39% of Best-in-Class organizations have both ERP and BPM solutions. This report, based on feedback from 400 organizations across the globe, examines the reasons that organizations pair these systems, as well as the benefits that these organizations have seen when it comes to serving customers more effectively and conducting business in a more agile manner. Read More...
Announcements from UNIT4 and SYSPRO: New Phraseology and Sustainable Development
I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my

and personal services  from UNIT4 and SYSPRO: New Phraseology and Sustainable Development I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my take: UNIT4 Known as an ERP vendor that targets businesses challenged with constantly changing needs, UNIT4 is usually quite ingenious in their product marketing and branding (e.g., I have never seen other ERP vendors traffic in angels or the like). No exception Read More...
Tax Compliance and the ERP System: Eliminate Error and Ensure End-to-end Compliance
A properly deployed ERP system handles tax compliance with accuracy and reliability, offering flexibility and functionality as your business grows. Learn more

and personal services  Compliance and the ERP System: Eliminate Error and Ensure End-to-end Compliance A properly deployed ERP system handles tax compliance with accuracy and reliability, offering flexibility and functionality as your business grows. Learn more in this white paper about tax compliance in ERP systems and how automating tax management can save your organization time, energy, and money in the long run. Read More...
SAP BusinessObjects Edge Planning and Consolidation: Streamline Planning and Reduce Business Risk
Chief financial officers (CFOs) and other senior managers are under tremendous pressure to maximize profitability, reduce operational costs, minimize risk, and

and personal services  BusinessObjects Edge Planning and Consolidation: Streamline Planning and Reduce Business Risk Chief financial officers (CFOs) and other senior managers are under tremendous pressure to maximize profitability, reduce operational costs, minimize risk, and improve stakeholder confidence. Read about an application that can help you streamline operations, instill confidence, and reduce risk. The solution provides planning, budgeting, and forecasting and supports financial consolidation and reporting operatio Read More...
PeopleSoft Gathers Manufacturing and SCM Wherewithal Part Four: Challenges and User Recommendations
PeopleSoft manufacturing customers and J.D. Edwards customers in service industries should assess the vendor''s product plans given these customers might benefit

and personal services  Gathers Manufacturing and SCM Wherewithal Part Four: Challenges and User Recommendations Challenges This article analyzes whether an array of recent PeopleSoft , Inc. (NASDAQ: PSFT), moves will finally and lastingly establish it as a serious contender in the manufacturing enterprise resource planning (ERP) and supply chain management (SCM) space. These moves are discussed in detail in Part One of this note. In a nutshell, we have been looking positively at PeopleSoft''s mega acquisition of J.D. Read More...

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