X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 and personal services

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

Evaluate Now

Documents related to » and personal services

eLoyalty Enhances Its Field Service And Logistics Services


eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower is a small vendor that develops dispatch optimization software. eLoyalty will use ServicePower’s software to incorporate dispatch optimization and other aspects of Field Force Automation into their CRM services.

and personal services  including Siebel, Vantive, E.piphany, and Kana. Each of these vendors has also partnered with at least one of the Big Four. This creates a challenge for eLoyalty because the Big Four have existing relationships with a large percentage of the potential CRM market. Smaller consulting firms find it very difficult to win contracts when they compete against Big Four firms that have already done work for the client. eLoyalty''s biggest competitive advantage is its workforce. Unlike many of the consultants at a Read More

Programming for Business Analysts? The Promise of Simplified Web Services Implementation and Access


LANSA offers to rejuvenate legacy systems by empowering developers with simplified programming to use Java services.

and personal services  such as mobile phones and personal digital assistants (PDA). This means presentation (client) logic needs to be separate from the back-end (server) business logic. This is Part One of a two-part note. Part Two will address LANSA''s target market and make user recommendations. Vendors Turn to Java Java is a programming language developed by Sun Microsystems . Originally called Oak , Java was designed for handheld devices and set-top boxes. In 1995, Sun changed the language''s name to Java and modified the Read More

The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

and personal services  laptops, multifunction smart phones, and personal digital assistants (PDAs), as well as full-spectrum broadband communication infrastructures, all keep mobile workforces connected. The result is access to and exchange of reliable, up-to-date information, which speeds up the completion of jobs and accurate invoicing. With Agresso’s Field Force, such mobile devices are tightly integrated to role-based enterprise information in order to reduce or eliminate costly and time-consuming trips back to the Read More

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

and personal services  serious evaluation of strategies and personal may be required. H. Aggressively implement the MAIC scorecard improvement plans to improve Operational Index. Evaluate to what degree higher Operational Scores translate into increased Loyalty Scores. I. Aggressively implement the MAIC scorecard improvement plans to improve Operational Index. Lagging operations result in an apathetic customer despite historically high Loyalty Index Score. 1. Zones are just examples – actual categories and definitions are Read More

Employee Web Use and Misuse: Companies, Their Employees, and the Internet


The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business? What’s the right balance between monitoring and blocking? Learn about a Web security solution that can allow you to monitor and enforce your Internet usage policies, bringing site monitoring and filtering together with anti-virus and anti-spyware protection.

and personal services  Problem . Internet Use and Misuse Where do you draw the line? Is it okay to send the occasional personal email at work? What about a little internet shopping or spending sometime on social networking sites, playing online games, downloading pirated movies and music, gambling or downloading porn? The internet has created new opportunities for mischief and new challenges for managers. Worldwide worries In today s office enviornment, employers have a relatively new issue to deal with; employees wasting time Read More

How to Develop, Maintain, and Support a Quality Management and Development Process


The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges. Choosing a tool to help support these practices not only can help to alleviate the burden placed on those involved, but it can add efficiency, organization, and the foundation for success. Find out how one company benefited from implementing a quality initiative.

and personal services  to Develop, Maintain, and Support a Quality Management and Development Process The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges. Choosing a tool to help support these practices not only can help to alleviate the burden placed on those involved, but it can add efficiency, organization, and the foundation for success. Find out how one company benefited from implementing a quality initiative. Read More

Overnight Success: Helping Small and Mid-Sized Businesses Prepare for Sudden Spikes in Online Traffic and Sales


Just to survive, let alone thrive, smaller businesses need a complete Web infrastructure that is stable, scalable, and secure. And it begins at the very first point of contact between vendor and customer: DNS, or Domain Name System. This white paper examines how managed solutions for external DNS can combat Web site crashes, distributed denial of service (DDoS) attacks, and plain old downtime.

and personal services  Success: Helping Small and Mid-Sized Businesses Prepare for Sudden Spikes in Online Traffic and Sales Just to survive, let alone thrive, smaller businesses need a complete Web infrastructure that is stable, scalable, and secure. And it begins at the very first point of contact between vendor and customer: DNS, or Domain Name System. This white paper examines how managed solutions for external DNS can combat Web site crashes, distributed denial of service (DDoS) attacks, and plain old downtime. Read More

Driving New Efficiencies in the Indirect Supply Chain: Procurement and Logistics Strategies for Maintenance, Repair, and Operations Supplies


In a challenging economy, many companies focus cost-cutting on direct materials and capital spending rather than maintenance, repair, and operations (MRO) supplies (also known as indirect materials). But an alternate concept allows you to implement lean processes to create a high-efficiency MRO outsource model. Find out how it offers greater visibility and promotes continuous improvement along the indirect supply chain.

and personal services  Indirect Supply Chain: Procurement and Logistics Strategies for Maintenance, Repair, and Operations Supplies In a challenging economy, many companies focus cost-cutting on direct materials and capital spending rather than maintenance, repair, and operations (MRO) supplies (also known as indirect materials). But an alternate concept allows you to implement lean processes to create a high-efficiency MRO outsource model. Find out how it offers greater visibility and promotes continuous improvement along the Read More

Zettaset and Simba Streamline Hadoop and Analytics Interoperability


Zettaset and Simba have announced a strategic technology partnership to provide enterprise class security for the deployment of combined analytics and Hadoop platforms and streamlined interoperability for the Hadoop and analytics ecosystem.

and personal services  and Simba Streamline Hadoop and Analytics Interoperability Zettaset and Simba have announced a strategic technology partnership to provide enterprise class security for the deployment of combined analytics and Hadoop platforms and streamlined interoperability for the Hadoop and analytics ecosystem. Zettaset, a provider of Hadoop-based big data management applications, and Simba, an important standards-based data connector provider, have recently signed a partnership to tighten their relationship Read More

Small and Medium Businesses: The Threat Landscape and the Plan of Action


The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of personnel dedicated to look after them. The ideal security software for SMBs looking to protect their information systems would be the combination of antivirus, antispam, and content security solutions, combined with a powerful network firewall. Find out why it works.

and personal services  and Medium Businesses: The Threat Landscape and the Plan of Action The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of personnel dedicated to look after them. The ideal security software for SMBs looking to protect their information systems would be the combination of antivirus, antispam, and content security solutions, combined with a powerful network firewall. Find out why it works. Read More

TEC Vendor Challenge: ERP, and Disruptive Innovations and Strategies


Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming TEC Vendor Challenge, September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations,

and personal services  Vendor Challenge: ERP, and Disruptive Innovations and Strategies Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming  TEC Vendor Challenge , September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations, we afford attendees with more and Read More

How to Plan and Manage in Uncertainty and Volatility? Based on Reality and Facts, Duh! - Part 2


Part 1 of this blog series articulated the acute need to bring supply chain planning and execution together so that enterprises can react quickly in an informed and confident fashion. The Boston Red Sox' September 2011 collapse was used as a poignant example of how even the best long-term planning can be rendered useless if there is no responsiveness during crunch time. In general, if we know

and personal services  to Plan and Manage in Uncertainty and Volatility? Based on Reality and Facts, Duh! - Part 2 Part 1 of this blog series articulated the acute need to bring supply chain planning and execution together so that enterprises can react quickly in an informed and confident fashion . The Boston Red Sox '' September 2011 collapse was used as a poignant example of how even the best long-term planning can be rendered useless if there is no responsiveness during crunch time. In general, if we know that our plans Read More

Ultimate Software and NetSuite to Integrate their HCM and ERP Clouds


Ultimate Software and NetSuite announced a strategic alliance to integrate the UltiPro HCM solution and the NetSuite ERP suite at Ultimate’s recent Connections 2015 conference. In addition to the products’ integration, the two cloud software companies are now partnering to provide each other’s solutions in the respective HCM and ERP enterprise software spaces.

and personal services  Software and NetSuite to Integrate their HCM and ERP Clouds Ultimate Software and NetSuite announced a strategic alliance to integrate the UltiPro HCM solution and the NetSuite ERP suite at Ultimate’s recent Connections 2015 conference. The goal is to give businesses the ability to manage their entire business lifecycle in the cloud—from financials, supply chain management (SCM), digital commerce, and customer relationship management (CRM) software capabilities via NetSuite, to payroll, human Read More