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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » and personal services


eLoyalty Enhances Its Field Service And Logistics Services
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower

and personal services  including Siebel, Vantive, E.piphany, and Kana. Each of these vendors has also partnered with at least one of the Big Four. This creates a challenge for eLoyalty because the Big Four have existing relationships with a large percentage of the potential CRM market. Smaller consulting firms find it very difficult to win contracts when they compete against Big Four firms that have already done work for the client. eLoyalty''s biggest competitive advantage is its workforce. Unlike many of the consultants at a Read More
Employee Web Use and Misuse: Companies, Their Employees, and the Internet
The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business?

and personal services  Problem . Internet Use and Misuse Where do you draw the line? Is it okay to send the occasional personal email at work? What about a little internet shopping or spending sometime on social networking sites, playing online games, downloading pirated movies and music, gambling or downloading porn? The internet has created new opportunities for mischief and new challenges for managers. Worldwide worries In today s office enviornment, employers have a relatively new issue to deal with; employees wasting time Read More
Programming for Business Analysts? The Promise of Simplified Web Services Implementation and Access
LANSA offers to rejuvenate legacy systems by empowering developers with simplified programming to use Java services.

and personal services  such as mobile phones and personal digital assistants (PDA). This means presentation (client) logic needs to be separate from the back-end (server) business logic. This is Part One of a two-part note. Part Two will address LANSA''s target market and make user recommendations. Vendors Turn to Java Java is a programming language developed by Sun Microsystems . Originally called Oak , Java was designed for handheld devices and set-top boxes. In 1995, Sun changed the language''s name to Java and modified the Read More
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

and personal services  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s corr Read More
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

and personal services  laptops, multifunction smart phones, and personal digital assistants (PDAs), as well as full-spectrum broadband communication infrastructures, all keep mobile workforces connected. The result is access to and exchange of reliable, up-to-date information, which speeds up the completion of jobs and accurate invoicing. With Agresso’s Field Force, such mobile devices are tightly integrated to role-based enterprise information in order to reduce or eliminate costly and time-consuming trips back to the Read More
Day One Employee Productivity and Increased Security: Integrated Provisioning and SSO
Increasing user productivity is an ongoing challenge for many companies. While an abundance of online information and applications is available to them

and personal services  One Employee Productivity and Increased Security: Integrated Provisioning and SSO Increasing user productivity is an ongoing challenge for many companies. While an abundance of online information and applications is available to them, facilitating fast and secure access to the information can be a complex task. An integrated provisioning and single sign-on (SSO) solution provides secure access to the network from the moment an employee starts the job—enabling full productivity from day one. Read More
Tax Compliance and the ERP System: Eliminate Error and Ensure End-to-end Compliance
A properly deployed ERP system handles tax compliance with accuracy and reliability, offering flexibility and functionality as your business grows. Learn more

and personal services  Compliance and the ERP System: Eliminate Error and Ensure End-to-end Compliance A properly deployed ERP system handles tax compliance with accuracy and reliability, offering flexibility and functionality as your business grows. Learn more in this white paper about tax compliance in ERP systems and how automating tax management can save your organization time, energy, and money in the long run. Read More
Pull vs Push: a Discussion of Lean, JIT, Flow, and Traditional MRP Part Two: Challenges and User Recommendations
While lean/flow leverages practices to stay ahead of actual demand, traditional approaches better coordinate secondary, back-office systems like accounting and

and personal services  of Lean, JIT, Flow, and Traditional MRP Part Two: Challenges and User Recommendations Challenges Still, while some tout that flow manufacturing principles can be implemented successfully, regardless of the industry, type of manufacturing environment, or product volumes, the concept has not been everything to all people so far. It is still challenging or even unsuitable to use in a jobbing shop producing highly configure-to-order (CTO) or engineer-to-order (ETO) products with high setup and long lead Read More
Enterprise Management and Support in the Industrial Machinery and Components Industry
Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more

and personal services  Management and Support in the Industrial Machinery and Components Industry Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for h Read More
Cisco and Jive Partner for Unified Communication and Collaboration Suite
Cisco and Jive Software have partnered to offer a complete communication and collaboration offering. The aim is to make it possible for companies to deploy an

and personal services  and Jive Partner for Unified Communication and Collaboration Suite Cisco and Jive Software have partnered to offer a complete communication and collaboration offering, combining Jive''s enterprise collaboration platform with Cisco''s real-time technologies such as WebEx for Web conferencing and Jabber for corporate instant messaging (IM) and voice/video over IP. The aim is to make it possible for companies to deploy an integrated and seamless experience for their employees (to communicate and Read More
Occupational Health and Safety Amendment Act-Violence and Harassment in the Workplace: An Overview to Compliance
Bill 168 was enacted and passed on December 15, 2009 in Ontario (Canada). It addresses violence and harassment issues in the workplace, and the bringing of

and personal services  Health and Safety Amendment Act-Violence and Harassment in the Workplace: An Overview to Compliance Bill 168 was enacted and passed on December 15, 2009 in Ontario (Canada). It addresses violence and harassment issues in the workplace, and the bringing of domestic violence into the sphere of work. This document outlines steps employers must take to comply with Bill 168. Read More
Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy
To satisfy customer requirements profitably, food and beverage (F&B) manufacturers must work at the pace of change, which has accelerated in regulations

and personal services  Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy To satisfy customer requirements profitably, food and beverage (F&B) manufacturers must work at the pace of change, which has accelerated in regulations, consumer buying patterns, and the needs of retail, restaurant, and industrial foodservice customers. Know the three major challenges facing F&B manufacturers today and what they need to do to streamline their operations for greater efficiencies and waste Read More
Gaining Agility, Control, and Better Performance with Application-aware Network Performance and Diagnostics
Organizations looking to enhance the performance of their vital IT infrastructure are increasingly seeking new ways to gain holistic visibility, agility, and

and personal services  Agility, Control, and Better Performance with Application-aware Network Performance and Diagnostics Organizations looking to enhance the performance of their vital IT infrastructure are increasingly seeking new ways to gain holistic visibility, agility, and efficiency when controlling and monitoring network performance. A relatively new breed of solutions has emerged to bridge the gap of traditional IT infrastructure monitoring systems called Application-aware Network Performance Monitoring. These Read More

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