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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » and personal services


eLoyalty Enhances Its Field Service And Logistics Services
eLoyalty, a CRM strategy and implementation consultancy, recently partnered with ServicePower to enhance its Field Service and Logistics practice. ServicePower

and personal services  including Siebel, Vantive, E.piphany, and Kana. Each of these vendors has also partnered with at least one of the Big Four. This creates a challenge for eLoyalty because the Big Four have existing relationships with a large percentage of the potential CRM market. Smaller consulting firms find it very difficult to win contracts when they compete against Big Four firms that have already done work for the client. eLoyalty''s biggest competitive advantage is its workforce. Unlike many of the consultants at a Read More...
Programming for Business Analysts? The Promise of Simplified Web Services Implementation and Access
LANSA offers to rejuvenate legacy systems by empowering developers with simplified programming to use Java services.

and personal services  such as mobile phones and personal digital assistants (PDA). This means presentation (client) logic needs to be separate from the back-end (server) business logic. This is Part One of a two-part note. Part Two will address LANSA''s target market and make user recommendations. Vendors Turn to Java Java is a programming language developed by Sun Microsystems . Originally called Oak , Java was designed for handheld devices and set-top boxes. In 1995, Sun changed the language''s name to Java and modified the Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

and personal services  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s corr Read More...
Employee Web Use and Misuse: Companies, Their Employees, and the Internet
The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business?

and personal services  Problem . Internet Use and Misuse Where do you draw the line? Is it okay to send the occasional personal email at work? What about a little internet shopping or spending sometime on social networking sites, playing online games, downloading pirated movies and music, gambling or downloading porn? The internet has created new opportunities for mischief and new challenges for managers. Worldwide worries In today s office enviornment, employers have a relatively new issue to deal with; employees wasting time Read More...
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

and personal services  laptops, multifunction smart phones, and personal digital assistants (PDAs), as well as full-spectrum broadband communication infrastructures, all keep mobile workforces connected. The result is access to and exchange of reliable, up-to-date information, which speeds up the completion of jobs and accurate invoicing. With Agresso’s Field Force, such mobile devices are tightly integrated to role-based enterprise information in order to reduce or eliminate costly and time-consuming trips back to the Read More...
DPAS Ratings and Selecting ERP for Aerospace and Defense
Defense Priorities and Allocations System (DPAS) ratings are driven by regulation, but can be turned into a competitive advantage in the market for an aerospace

and personal services  Ratings and Selecting ERP for Aerospace and Defense Defense Priorities and Allocations System (DPAS) ratings are driven by regulation, but can be turned into a competitive advantage in the market for an aerospace and defense contractor or manufacturer running the right software. Selecting the right enterprise resource planning (ERP), enterprise asset management (EAM)), and other enterprise software is a challenge, and this white paper contains tips for a successful selection. Read More...
''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

and personal services  Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys ''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys R. Garland - September 20, 2001 Introduction  In the early 90''s, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages Read More...
McCormick and Schmick''s Restaurants Gains New Insight into Dining Trends and Financial Performance with IBM Cognos Express
McCormick & Schmick’s Seafood Restaurants needed better insight to understand and take advantage of key business trends. Find out why they chose IBM Cognos

and personal services  and Schmick''s Restaurants Gains New Insight into Dining Trends and Financial Performance with IBM Cognos Express McCormick & Schmick’s Seafood Restaurants needed better insight to understand and take advantage of key business trends. Find out why they chose IBM Cognos Express to deliver that insight. Read More...
Intentia: Stepping Out With Fashion and Style Part One: Characteristics and Trends of the Fashion Industry
So your software vendor says that they can do fashion. You better make sure that the software features go far beyond styles, colors, and sizes. The requirements

and personal services  Stepping Out With Fashion and Style Part One: Characteristics and Trends of the Fashion Industry Introduction So your software vendor says that they can do fashion. You better make sure that the software features go far beyond styles, colors, and sizes. The requirements for the fashion industry are some of the most demanding and unforgiving in the world of manufacturing. If you''re not careful, you may find your profits falling on the cutting floor and money being swept out with the scraps. Read on to Read More...
Enterprise Management and Support in the Industrial Machinery and Components Industry
Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more

and personal services  Management and Support in the Industrial Machinery and Components Industry Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for h Read More...
Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

and personal services  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More...
ITO: Application Related Services, Software Products and Associated Services
Softtek''s information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services

and personal services  Related Services, Software Products and Associated Services Softtek''s information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services. Under the rubric of application related services, Softtek offers application maintenance and support, application development, application modernization, and quality assurance (QA) and testing. Its software products and associated services include integration and deployment of enterprise Read More...
The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

and personal services  Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity of Read More...
Resource Planning and Optimization for Broadcasters and Their Production Companies
The media industry is undergoing radical and rapid change driven by liberalization, privatization, and digitization. Broadcasting is no longer highly regulated,

and personal services  Planning and Optimization for Broadcasters and Their Production Companies The media industry is undergoing radical and rapid change driven by liberalization, privatization, and digitization. Broadcasting is no longer highly regulated, but is ever more dynamic and competitive—and the logistical challenges of production planning for TV and radio ever more complex. Implement a composite resource planning and scheduling solution to maximize your equipment, facilities, and employees. Read More...
Big Data, Mobility, and Green IT: Innovations for Manufacturers and Distributors
Your business is in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment

and personal services  Data, Mobility, and Green IT: Innovations for Manufacturers and Distributors Your business is in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment decision, however, it should evaluate its options relative to actual business strategies and operating requirements. Only then will it put itself in a position to make a well-informed investment decision. Download this article to learn more. Read More...

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