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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 and other entertainment activities

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM)

A content management system is a software package designed to manage an organization''s entire collection of documents, records, and other information assets. Content management systems are built on a central repository, which holds all content, metadata, rules, and supporting information. Around this, processes and disciplines are established that ensure that day-to-day activities run smoothly and efficiently.  

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The Demand-Driven Supply Chain and Demantra


Demand-driven supply chains focus on pulling demand and maximizing effectiveness and profitability while traditional supply chains push products and create efficiencies. This difference is the key to improving all supply chain processes and generating significant cost savings and growth.

and other entertainment activities  with significant promotional activities and other such events should consider the concept of the Demand-Driven Supply Chain. Integrated marketing, inventory and replenishment decisions clearly hold significant promise for these enterprises. If Demand-Driven Supply Chain is appropriate to the enterprises business, Demantra should be placed on the short list. While a relatively small vendor by traditional metrics, it''s development of satisfied customers, scale and expertise in the emerging market of the Read More

Turn the Internet into a Strategic Sales and Interaction Channel


With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

and other entertainment activities  based on customer, product, and other segments. This support model involves no-touch, low-touch, and high-touch modes of customer service. The figure below describes how your customer support organization could leverage self-service as the delivery vehicle for no-touch and low-touch modes of service. The premium, high-touch (and high-cost) contact center channel is reserved for supporting high-end products. Customers who purchase high-value products receive a dedicated toll-free number to talk directly Read More

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

and other entertainment activities  regulatory investigations, security breaches, and other electronic disasters. Not Just Words: Enforce Your Email and Web Acceptable Usage Policies is produced as a general best-practices guidebook with the understanding that neither the author, ePolicy Institute Executive Director Nancy Flynn, nor the publisher, MessageLabs, is engaged in rendering advice on legal, regulatory, or other issues. Before acting on any rule, policy, or procedure addressed in Not Just Words: Enforce Your Email and Web Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

and other entertainment activities  Siebel/Oracle , SAP , and other monolithic ERP and CRM systems, Consona Enterprise CRM does not force customers to adapt their (sometimes differentiating) business processes to the way the software works. With those one-size-fits-all systems, costly and time-consuming customizations are typically the only way out when market or customer requirements change. These large vendors tend to take the approach that they want to run everything throughout the user’s organization, which is not a viable approach Read More

Challenging the Competition: Mega-mergers and Supply Chain Technology


In theory, the Kmart-Sears merger could produce a new layer of competition to mega-retailers such as Wal-Mart. However, it needs more than just size to be competitive. It needs to coordinate its retail strategy with supply chain technology to make it triumph.

and other entertainment activities  the merchandizing, pricing, payment, and other processes to back up their strategy. The decisions the future Sears Holdings makes in the area of a coherent merchandizing strategy will not only have an impact on its future brand recognition, revenues, and margin, but also on the performance of its supply chain and downstream business processes. It must first figure out and then bring into line the capabilities and goals of merchandising, supply chain management (SCM), and its accompanying IT assets. It is Read More

Stationery and office products design company credits selection of a winning PLM software solution to Technology Evaluation Centers’ expertise and support


Carolina Pad, a family-owned and -operated office and school supplies design company, was experiencing business challenges due to independently operating departments and multiple software systems. With the objective of integrating to a single PLM solution to obtain “one version of truth,” an internally led software selection project was launched. Unsure of the results, Carolina Pad turned to Technology Evaluation Centers (TEC) for expert software selection advice and project management.

and other entertainment activities  and office products design company credits selection of a winning PLM software solution to Technology Evaluation Centers’ expertise and support Lack of proper guidance and knowledge of PLM vendors and solution features almost cost Carolina Pad a failed selection.   Montreal, Canada (February 7, 2014) — Carolina Pad, a family-owned and -operated office and school supplies design company based in North Carolina, USA, was experiencing business challenges due to independently operating Read More

Product Safety and Stewardship: Taking a Strategic Approach to Safer and "Greener" Products


For many product manufacturers, the move toward safer and environmentally friendlier products involves mixed emotions. The benefit to the planet is a given. However, if not approached strategically, it can come at a high cost. This paper provides a perspective on product-related environmental regulations, their business impact, their trajectory, and how companies can move from tactical and reactive risk mitigation to seizing competitive advantage.

and other entertainment activities  Safety and Stewardship: Taking a Strategic Approach to Safer and Greener Products For many product manufacturers, the move toward safer and environmentally friendlier products involves mixed emotions. The benefit to the planet is a given. However, if not approached strategically, it can come at a high cost. This paper provides a perspective on product-related environmental regulations, their business impact, their trajectory, and how companies can move from tactical and reactive risk mitigation Read More

Deliver Smarter Products and Services by Unifying Software Development and IT Operations


Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services.

and other entertainment activities  Smarter Products and Services by Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and Read More

SAP BusinessObjects Solutions Provide BI and Analytics Capabilities to SaaS and Independent Software Vendors


Today’s uncertain economic climate, rapidly changing customer preferences, intensifying competition, and increasingly dispersed workforce are driving organizations to rethink how they collect and disseminate information in order to make better business decisions. This profile examines solutions that are helping independent software vendors (ISVs) and software-as-a-service (SaaS) vendors overcome this challenge.

and other entertainment activities  BusinessObjects Solutions Provide BI and Analytics Capabilities to SaaS and Independent Software Vendors Today’s uncertain economic climate, rapidly changing customer preferences, intensifying competition, and increasingly dispersed workforce are driving organizations to rethink how they collect and disseminate information in order to make better business decisions. This profile examines solutions that are helping independent software vendors (ISVs) and software-as-a-service (SaaS) vendors overcome Read More

Developing and Maintaining Cost-effective Solutions and Strategies for Industry Regulated Compliance


Worldwide, various standards have been created to provide some form of structure with respect to delivering products and services. Over time, however, the adoption of industry compliance guidelines has seen many pitfalls, specifically with the advent of technology. Developing a sound compliance strategy requires a unified solution—one that includes all the necessary components, but also keeps the business users in mind.

and other entertainment activities  and Maintaining Cost-effective Solutions and Strategies for Industry Regulated Compliance Worldwide, various standards have been created to provide some form of structure with respect to delivering products and services. Over time, however, the adoption of industry compliance guidelines has seen many pitfalls, specifically with the advent of technology. Developing a sound compliance strategy requires a unified solution—one that includes all the necessary components, but also keeps the business Read More

Alternative Investments: Advanced Modeling Techniques for Pricing and Valuing Private Equity, Infrastructure and Real Estate


One of the most complex areas of financial risk management is pricing and valuing alternative investments. It’s also one of the most important areas for businesses to execute well. In this white paper, IBM discusses the integrated risk management and modeling frameworks available to help your organization’s risk management team better manage the value of a single security or portfolio in the future, as well as to identify the valuation factors of the portfolio or security. Modeling and analysis can provide information on the risk relationship to public investments as well as give information on the volatility of private securities. But the model selected must relate to the potential investment, be it real estate or infrastructure; one model does not function for all public and private investments.

Choosing the proper model to use for private market securities depends on the information and features of the private security itself. Learn how users can input specific parameters and modify factors to analyse a variety of potential scenarios, and be confident that the model will yield accurate results regarding information on volatility. Users can also map the risk relationship to public investments. Details on five modeling methods are addressed in depth in order to help you select the best model for the potential investment: factor models, sensitivity instruments, distribution uploads curve/formula fitting, cash flow replication, and custom equations, allowing your organization to assess risk over a wide variety of criteria and make investment choices with confidence.

and other entertainment activities  Modeling Techniques for Pricing and Valuing Private Equity, Infrastructure and Real Estate One of the most complex areas of financial risk management is pricing and valuing alternative investments. It’s also one of the most important areas for businesses to execute well. In this white paper, IBM discusses the integrated risk management and modeling frameworks available to help your organization’s risk management team better manage the value of a single security or portfolio in the future, as well as Read More

Emotional Intelligence and Sales Results: Closing the Knowing and Doing Gap


The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more.

and other entertainment activities  Intelligence and Sales Results: Closing the Knowing and Doing Gap The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more. Read More

Process Efficiencies and Cost-cutting Measures for Industrial and Commercial Machinery Manufacturers


The indifference of software vendors to the industrial and commercial machinery manufacturing sector has limited this market’s progress in leveraging IT tools to their advantage. This indifference also affects the sector’s success in addressing key business issues. For these manufacturers—and the software vendors that serve them—recognition and response to these issues can no longer be delayed.

and other entertainment activities  Efficiencies and Cost-cutting Measures for Industrial and Commercial Machinery Manufacturers The indifference of software vendors to the industrial and commercial machinery manufacturing sector has limited this market’s progress in leveraging IT tools to their advantage. This indifference also affects the sector’s success in addressing key business issues. For these manufacturers—and the software vendors that serve them—recognition and response to these issues can no longer be delayed. Read More

Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

and other entertainment activities  Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are an Read More