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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 and music stores

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

and music stores  Korea , Netegrity , and Sony Music Entertainment ). Onyx also partnered with Concerto Software (now part of Aspect), a provider of contact center solutions, to promote customer interaction management (CIM) and CRM. Onyx Contact Center’s functionality was supplemented with Concerto''s EnsemblePro, a multichannel contact center solution that uses broad multimedia functionality, including predictive dialing, IVR, Web chat and collaboration, and automatic call distribution (ACD). Used by incoming call Read More

The User's Undying Quest for Exploring and Discovering Info - Part 1


SAP AG and Endeca Technologies might not appear to have much in common at first glance, other than occasional partnering in some joint opportunities, and perhaps that SAP Ventures owns a piece of privately held Endeca. In the world of home appliances, SAP would be analogous to a tried-and-true refrigerator, but with the most advanced features in the market, such as a built-in

and music stores  there are some neat and useful applications like  Shazam  that lets the iPhone users identify music tracks from the radio, find them on  iTunes Store  and buy them from there, and share the tags with friends. The second core principle revolves around innovations to facilitate IT operations . To that end, one should expect even more use of the concepts like  virtualization ,  cloud computing , and  service-oriented architecture (SOA ). Last but not least, there is the BT or “business Read More

Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment


Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

and music stores  phone, recommended accessories lists, and music clips. Such features should make the retailer''s Web site the first stop for many multi-channel consumers. The demand for near real-time supply chain collaboration will, in turn, place an increasing emphasis on any company''s ability to immediately commit itself to promising the delivery date of orders on a global basis and to consistently meet those commitments ever after. This available-to-promise (ATP)/ capable-to-promise (CTP) aptitude will be made more Read More

Retail Technology Experiments at Metro AG


Last year, I had the pleasure of attending a Canadian retail conference where I was incredibly impressed by the presentation of Dr. Gerd Wolfram, the Managing Director of Metro Group Information Technology GmbH, IT service provider of the German retail giant Metro AG. Information technologies have a huge impact on retail business performance. This “magic” in IT technology was fantastic 15 to 20

and music stores  about goods, current discounts, and send customers coupons on their mobile phones using Bluetooth technology. In the CD/DVD area, customers can listen to selected music via a sound shower, which provides directional audio. There are informational robots that walk around the store and provide consumers with any information they need or just entertain kids while parents are shopping. Another interesting form of improved communication is stimulating the senses. For instance, the fish department of a grocery Read More

SAP as a Retail Market Force: More Fact Than Fiction


Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P.J. Jakovljevic reviews the complexities of this master vertical and the steps SAP has taken to address them. The ensuing candid discussion with the SAP Retail Industry team sheds some light on SAP’s strategy with regard to the retail industry.

and music stores  synergy arising from coffee and music provides new impetus for sales. By adding this service, Starbucks is expanding its core business while benefiting from Apple’s experience in the music business. Acquisitions Update and Future Outlook TEC: What are the evident remaining retail white spaces in your portfolio, and how do you plan to fill them? SAP Retail: While we already have a solution in the marketplace for merchandise and assortment planning, we are working on putting this solution on an in-memory Read More

The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Six: Competition, Vendor, and User Recommendations


Customers and the marketplace may have forgotten who Marcam is and what it stands for. The new owner must, for that reason, communicate its successes and strategy to the marketplace, and aggressively invest in customer satisfaction, marketing, and sales.

and music stores  Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Six: Competition, Vendor, and User Recommendations Competition SSA Global announced it has acquired Marcam , a provider of specialized, operational-level enterprise resource planning (ERP) solutions for process manufacturers, from Invensys plc , the global automation and controls group with headquarters in the UK, and from which SSA Global also bought Baan about a year ago. What SSA Global acquired was a company, although Read More

Ten Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution


Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM solution.

and music stores  Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM Read More

Manage Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007


Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked yesterday may not be sufficient tomorrow. But by combining Configuresoft’s Enterprise Configuration Manager (ECM) with Microsoft’s System Center 2007, businesses can secure their data, protect their bottom lines from costly downtime, and meet regulatory standards.

and music stores  Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007 Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked yesterday may not be sufficient tomorrow. But by combining Configuresoft’s Enterprise Configuration Manager (ECM) with Microsoft’s System Center 2007, businesses can secure their data, protect their bottom lines from costly downtime, and meet regulatory standards. Read More

TIBCO and Teradata Partner to Deliver Extreme Data Discovery and Analytics


TIBCO and Teradata announced that they will combine technologies to offer a new platform for advanced analytics and extreme data discovery capabilities. Combining Teradata’s Enterprise Data Warehouse and TIBCO Spotfire 5, both software and technology providers will be able to expand their product capabilities to provide faster and more powerful data analysis tools for large volumes of information.

and music stores  and Teradata Partner to Deliver Extreme Data Discovery and Analytics TIBCO and Teradata announced that they will combine technologies to offer a new platform for advanced analytics and extreme data discovery capabilities. Combining Teradata’s Enterprise Data Warehouse and TIBCO Spotfire 5, both software and technology providers will be able to expand their product capabilities to provide faster and more powerful data analysis tools for large volumes of information. According to Lars Bauerle, vice Read More

Deliver Smarter Products and Services by Unifying Software Development and IT Operations


Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services.

and music stores  Smarter Products and Services by Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and Read More

Enterprise Management and Support in the Industrial Machinery and Components Industry


Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for help?

and music stores  Management and Support in the Industrial Machinery and Components Industry Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for Read More

Occupational Health and Safety Amendment Act-Violence and Harassment in the Workplace: An Overview to Compliance


Bill 168 was enacted and passed on December 15, 2009 in Ontario (Canada). It addresses violence and harassment issues in the workplace, and the bringing of domestic violence into the sphere of work. This document outlines steps employers must take to comply with Bill 168.

and music stores  Health and Safety Amendment Act-Violence and Harassment in the Workplace: An Overview to Compliance Bill 168 was enacted and passed on December 15, 2009 in Ontario (Canada). It addresses violence and harassment issues in the workplace, and the bringing of domestic violence into the sphere of work. This document outlines steps employers must take to comply with Bill 168. Read More