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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 and music stores

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

and music stores  Korea , Netegrity , and Sony Music Entertainment ). Onyx also partnered with Concerto Software (now part of Aspect), a provider of contact center solutions, to promote customer interaction management (CIM) and CRM. Onyx Contact Center’s functionality was supplemented with Concerto''s EnsemblePro, a multichannel contact center solution that uses broad multimedia functionality, including predictive dialing, IVR, Web chat and collaboration, and automatic call distribution (ACD). Used by incoming call Read More

SAP as a Retail Market Force: More Fact Than Fiction


Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P.J. Jakovljevic reviews the complexities of this master vertical and the steps SAP has taken to address them. The ensuing candid discussion with the SAP Retail Industry team sheds some light on SAP’s strategy with regard to the retail industry.

and music stores  synergy arising from coffee and music provides new impetus for sales. By adding this service, Starbucks is expanding its core business while benefiting from Apple’s experience in the music business. Acquisitions Update and Future Outlook TEC: What are the evident remaining retail white spaces in your portfolio, and how do you plan to fill them? SAP Retail: While we already have a solution in the marketplace for merchandise and assortment planning, we are working on putting this solution on an in-memory Read More

A Retail Sourcing Suite Built on Experience


Eqos's mission is to become the leading provider of global sourcing and supplier management solutions for the retail supply chain worldwide. Today, Eqos supports some of the world's top retailers, hosting thousands of users and enabling their collaboration with as many suppliers.

and music stores  launch of Eqos 3.0 and the more recent launch of Eqos 4.0 in May 2007. Eqos''s Web-based applications help retailers streamline and scale their sourcing operations by allowing every member in the supply chain—whether located in Boston (US), Pretoria (South Africa), or Beijing (China)—to collaborate online and access the most up-to-date information on the sourcing process of consumer goods. Based on best practices learned through its work with such retailers as Best Buy and Tesco , the updated Eqos Read More

Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets


While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the market and users are ultimately going to be better for it.

and music stores  about licensing to customers and what other products customer need to make use of the MS Dynamics Snap. Even the developers from SAP Labs often express their love for the idea of mash-ups, which, according to Webopedia, is a term derived from the hip-hop music practice of mixing songs together. Mash-ups refer to a new breed of Web-based applications created (unfortunately) by hackers and programmers (typically on a volunteer basis) to mix at least two different services from disparate, and even Read More

The User's Undying Quest for Exploring and Discovering Info - Part 1


SAP AG and Endeca Technologies might not appear to have much in common at first glance, other than occasional partnering in some joint opportunities, and perhaps that SAP Ventures owns a piece of privately held Endeca. In the world of home appliances, SAP would be analogous to a tried-and-true refrigerator, but with the most advanced features in the market, such as a built-in

and music stores  there are some neat and useful applications like  Shazam  that lets the iPhone users identify music tracks from the radio, find them on  iTunes Store  and buy them from there, and share the tags with friends. The second core principle revolves around innovations to facilitate IT operations . To that end, one should expect even more use of the concepts like  virtualization ,  cloud computing , and  service-oriented architecture (SOA ). Last but not least, there is the BT or “business Read More

Branding and Positioning: What’s the Difference? And Can You Afford It?


Understanding the difference between branding and positioning is especially important if you're involved in marketing B2B software. That difference can seriously impact the cost of marketing your software.

and music stores  and Positioning: What’s the Difference? And Can You Afford It? Branding and Positioning: What''s the Difference? And Can You Afford It? Featured Author - Lawson Abinanti - November 26, 2004 Originally published - December 15, 2003 Situation A few years ago, I had just finished an all day meeting with our company''s new ad agency when I got an uneasy feeling that, despite the agreeable head nodding and diligent note-taking, we were not really synched up. My product marketing team had presented Read More

Ramco Ships Technology And Products. Part Two: User and Vendor Recommendations


When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality (if not even stronger in certain industries of focus), superior in technology and leading in vision. Of course, more than functional capabilities, technology, and vision are needed to succeed in today’s marketplace.

and music stores  Ships Technology And Products. Part Two: User and Vendor Recommendations Event Summary At the end of February, during the National Manufacturing Week (NMW) in Chicago, IL, Ramco Systems Limited ( www.ramco.com ), a provider of enterprise business applications and accompanied services, with a global HQ in India, announced the delivery of a series of enterprise application suites that it claims will change the economics of application software . Instead of releasing one application suite that is Read More

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

and music stores  and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among Read More

Global Trade and the Role of Governance, Risk Management, and Compliance Software


The growing number of legal and regulatory requirements associated with global trading is one of many reasons enterprises are looking into global trade management applications, and into harnessing the up-and-coming, strategic software category of governance, risk management, and compliance.

and music stores  Trade and the Role of Governance, Risk Management, and Compliance Software To conduct business globally, logically companies need to comply with local laws, satisfy trade security measures, meet documentation requirements, understand complicated tariffs, and coordinate various parties. Handling these tasks manually increases the risk of failure, which can be costly when trading across borders. In fact, according to a United Nations (UN) study, the inefficient administration of customs processes accou Read More

The Challenges of Defining and Managing Governance, Risk Management, and Compliance


A broader, more structured approach is needed to effectively manage governance, risk management, and compliance (GRC). Enterprises will then be better able to guide their people, standardize their processes, and unify technology to embed GRC at all organizational levels.

and music stores  Challenges of Defining and Managing Governance, Risk Management, and Compliance While the cost of noncompliance is reason enough to motivate enterprises to be more vigilant in their business practices, enterprises can in fact capitalize on the regulations they face. Companies should view compliance as a way to improve their internal business processes across the organization. To do this, companies must take a holistic approach from top down, and harness the strategic software category of governance, Read More

Planning and Budgeting: Improving Effectiveness through Best Practices and Technology


Planning and budgeting are critical components of any company’s performance management initiative, as they are a means of translating strategy into a coherent set of initiatives and provide a basis for objective assessment and alignment. But how well are companies achieving this? Read this benchmark research that examined the process, technology, and other components that reveal how effective planning and budgeting are.

and music stores  and Budgeting: Improving Effectiveness through Best Practices and Technology Planning and budgeting are critical components of any company’s performance management initiative, as they are a means of translating strategy into a coherent set of initiatives and provide a basis for objective assessment and alignment. But how well are companies achieving this? Read this benchmark research that examined the process, technology, and other components that reveal how effective planning and budgeting are. Read More

Achieving Efficient Governance, Risk, and Compliance (GRC) through Process and Automation


Newly available software platforms known as governance, risk, and compliance (GRC) technologies can help your business stay on top of the myriad procedures, tasks, and behaviors that bear upon compliance. This paper discusses the drivers behind the growing awareness of GRC information technology, introduces the elements of an effective automated GRC system, and suggests a low-risk, high-impact approach to launching GRC automation.

and music stores  Efficient Governance, Risk, and Compliance (GRC) through Process and Automation Newly available software platforms known as governance, risk, and compliance (GRC) technologies can help your business stay on top of the myriad procedures, tasks, and behaviors that bear upon compliance. This paper discusses the drivers behind the growing awareness of GRC information technology, introduces the elements of an effective automated GRC system, and suggests a low-risk, high-impact approach to launching Read More

The Blessing and Curse of Global Sourcing and Supplier Management


The appeal of global sourcing is understandable given the benefits of seemingly lower costs. But without discerning hidden challenges and eliminating potential shortcomings, the process may be more costly than anticipated—a situation especially true for companies using inadequate, out-of-date enterprise information technology infrastructures.

and music stores  Blessing and Curse of Global Sourcing and Supplier Management As discussed in The Gain and Pain of Global Retail Sourcing , for anyone who has not spent the last several years in hibernation or stranded on a remote island, it has become apparent that several market-driving forces have come together to create a perfect storm, one that makes control of the supply side more important to overall business success than ever before. Some of these driving forces include globalization (the prospect of new Read More

Ten Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution


Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM solution.

and music stores  Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM Read More