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Document Management System (DMS)
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Documents related to » and music stores


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

and music stores  Korea , Netegrity , and Sony Music Entertainment ). Onyx also partnered with Concerto Software (now part of Aspect), a provider of contact center solutions, to promote customer interaction management (CIM) and CRM. Onyx Contact Center’s functionality was supplemented with Concerto''s EnsemblePro, a multichannel contact center solution that uses broad multimedia functionality, including predictive dialing, IVR, Web chat and collaboration, and automatic call distribution (ACD). Used by incoming call Read More
A Retail Sourcing Suite Built on Experience
Eqos''s mission is to become the leading provider of global sourcing and supplier management solutions for the retail supply chain worldwide. Today, Eqos

and music stores  launch of Eqos 3.0 and the more recent launch of Eqos 4.0 in May 2007. Eqos''s Web-based applications help retailers streamline and scale their sourcing operations by allowing every member in the supply chain—whether located in Boston (US), Pretoria (South Africa), or Beijing (China)—to collaborate online and access the most up-to-date information on the sourcing process of consumer goods. Based on best practices learned through its work with such retailers as Best Buy and Tesco , the updated Eqos Read More
Retail Technology Experiments at Metro AG
Last year, I had the pleasure of attending a Canadian retail conference where I was incredibly impressed by the presentation of Dr. Gerd Wolfram, the Managing

and music stores  about goods, current discounts, and send customers coupons on their mobile phones using Bluetooth technology. In the CD/DVD area, customers can listen to selected music via a sound shower, which provides directional audio. There are informational robots that walk around the store and provide consumers with any information they need or just entertain kids while parents are shopping. Another interesting form of improved communication is stimulating the senses. For instance, the fish department of a grocery Read More
Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment
Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

and music stores  phone, recommended accessories lists, and music clips. Such features should make the retailer''s Web site the first stop for many multi-channel consumers. The demand for near real-time supply chain collaboration will, in turn, place an increasing emphasis on any company''s ability to immediately commit itself to promising the delivery date of orders on a global basis and to consistently meet those commitments ever after. This available-to-promise (ATP)/ capable-to-promise (CTP) aptitude will be made more Read More
SAP as a Retail Market Force: More Fact Than Fiction
Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P

and music stores  synergy arising from coffee and music provides new impetus for sales. By adding this service, Starbucks is expanding its core business while benefiting from Apple’s experience in the music business. Acquisitions Update and Future Outlook TEC: What are the evident remaining retail white spaces in your portfolio, and how do you plan to fill them? SAP Retail: While we already have a solution in the marketplace for merchandise and assortment planning, we are working on putting this solution on an in-memory Read More
Can Webplan Reconcile Planning and Execution? Part Four: Challenges and User Recommendations
Webplan appears to be ahead of the pack in applications for concurrently optimizing demand, order promise, and inventory management, taking constraints into

and music stores  Webplan Reconcile Planning and Execution? Part Four: Challenges and User Recommendations Challenges The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition.. The vendor has refocused on highly actionable Response Management software (a subset of broader Read More
Manage Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007
Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked

and music stores  Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007 Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked yesterday may not be sufficient tomorrow. But by combining Configuresoft’s Enterprise Configuration Manager (ECM) with Microsoft’s System Center 2007, businesses can secure their data, protect their bottom lines from costly downtime, and meet regulatory standards. Read More
The Blessing and Curse of Global Sourcing and Supplier Management
The appeal of global sourcing is understandable given the benefits of seemingly lower costs. But without discerning hidden challenges and eliminating potential

and music stores  Blessing and Curse of Global Sourcing and Supplier Management As discussed in The Gain and Pain of Global Retail Sourcing , for anyone who has not spent the last several years in hibernation or stranded on a remote island, it has become apparent that several market-driving forces have come together to create a perfect storm, one that makes control of the supply side more important to overall business success than ever before. Some of these driving forces include globalization (the prospect of new Read More
Discovering and Creating Value in Procurement through Continuous Assessment and Innovation
Improvement is not simply an idea: it is a process. And processes without frameworks are recipes for underachievement, or worse, chaos. For this reason, value

and music stores  and Creating Value in Procurement through Continuous Assessment and Innovation Introduction About a decade ago, the procurement function was viewed primarily as a cost centre and a routine operation. More recently, it has been considered as a revenue-generating centre because of value-adds in the function. The procurement function now plays a key role in terms of improving the organization''s performance, and any improvement in procurement operations can bring tremendous results in a firm''s Read More
TEC Vendor Challenge: ERP, and Disruptive Innovations and Strategies
Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming TEC Vendor Challenge, September 18–19, in Montreal

and music stores  Vendor Challenge: ERP, and Disruptive Innovations and Strategies Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming  TEC Vendor Challenge , September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations, we afford attendees with more and Read More
Balancing Profitability and Risk in Banking: Overcoming Common Risk Analysis and Reporting Challenges
Banks need robust risk analysis and reporting solutions to improve reporting accuracy and efficiency, while reducing the costs and burdens of compliance. Yet

and music stores  Profitability and Risk in Banking: Overcoming Common Risk Analysis and Reporting Challenges Banks need robust risk analysis and reporting solutions to improve reporting accuracy and efficiency, while reducing the costs and burdens of compliance. Yet many forces hamper efficient enterprise risk reporting, including regulatory and stakeholder pressures, process inefficiencies, and disparate data. This paper focuses on the risk reporting challenges facing banks, and outlines the best practices banks Read More
Vendor Rating and Certification Updates: BI and ERP
It''s mid-November and time to tell you about some of the new product ratings and certifications that we''re covering in our research. TEC analysts recently

and music stores  Rating and Certification Updates: BI and ERP It''s mid-November and time to tell you about some of the new product ratings and certifications that we''re covering in our research. TEC analysts recently completed certifying products from  BatchMaster and Targit . Each vendor successfully demonstrated how its product addressed a script of functionality as identified by TEC analysts. (Look for products proudly wearing the TEC certification badge in our evaluation centers and vendor showcase.) The Targit Read More
Hub and Spoke Integration SAP and Microsoft Dynamics NAV
The hub and spoke concept refers to a parent or holding company that uses one business software system (the hub), which is integrated with the systems used by

and music stores  and Spoke Integration SAP and Microsoft Dynamics NAV The hub and spoke concept refers to a parent or holding company that uses one business software system (the hub), which is integrated with the systems used by its individual subsidiaries or divisions (the spokes). We look at the hub and spoke concept with SAP R/3 at the hub, and Microsoft Dynamics NAV at the spokes. Read More
Corporate and Market Lifecycle Factors that Influence Revenue Balance and Growth
Awareness, demand, and education are often required to pull prospective clients to your organization. But in order to produce effective marketing materials and

and music stores  and Market Lifecycle Factors that Influence Revenue Balance and Growth Awareness, demand, and education are often required to pull prospective clients to your organization. But in order to produce effective marketing materials and approaches within your go-to market, you must first understand the life cycle of your company in relation to product, market, and buyer. This will lead in turn to mastery of balanced revenue growth and life cycle alignment. Read More
Gen Y Talent: How to Attract and Retain the Young and the Restless
Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen

and music stores  Talent: How to Attract and Retain the Young and the Restless Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more. Read More

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