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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

and hunting  sales professionals. A consistent and more systematic approach to prospecting in turn allows organizations to avoid getting mired in the inefficient hunting of a few mega-deals and instead improve the quality of leads pursued. A balanced mainstream deal mix (instead of so-called “elephant hunting”) helps to allocate resources for sustained growth, not just quick wins. Companies should embrace technology to streamline business processes and connect people and processes. CRM providers like Oracle and M Read More...
FRx Poised to Permeate Many More General Ledgers Part Four: Competitors and User Recommendations
With Integration Designer and Forecaster, FRx has taken critical steps forward in creating value for its customers and resellers. FRx should expend the

and hunting  Sage , ACCPAC, Lawson, and Deltek Systems . Another intruder into FRx Software''s hunting grounds would be Cetova , a spin-off of consulting firm GL Associates , which has created a financial statement reporting product, C-FAR , leveraging its years of implementation experience with former J.D. Edwards World and OneWorld product lines (now part of PeopleSoft), which has been a coveted but never penetrated market for FRx. Given Geac and Lawson''s recent acquisitions of former FRx Software competitors, the op Read More...
iPayment Selects CallidusCloud''s Commissions and Sales Enablement
iPayment, Inc., a provider of the merchant services business (credit and debit card payment processing services), has selected CallidusCloud''s Commissions and

and hunting  to make collaborating simple and to improve communicating with customers. Sales no longer needs to waste time hunting down the right document, or looking for competitive information, as it is all in one content portal providing a single source of truth. Meanwhile, marketing can concurrently gain insights to know what materials are being used in winning sales cycles. iPayment expects to be able to identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate config Read More...
Challenges and User Recommendations for a Focused Enterprise Resource Planning Solution
Some major SSI competitors, while possibly inferior regarding process or mill industry focus, will influence some purchase decisions through more comprehensive

and hunting  and User Recommendations for a Focused Enterprise Resource Planning Solution Challenges Strategic Systems International ( SSI ) ( http://www.ssi-world.com ) has been developing, implementing, and supporting packaged enterprise systems since 1982, initially as an information technology (IT) department of Powell Duffryn plc , and since 1998 as a privately held company (till becoming part of Chelford in the early 2000s). SSI certainly still faces challenges, as it must continue to defend its narrow Read More...
Computerized Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces
A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime, increase accountability of the

and hunting  Accordingly, you can adjust and reset priorities. In a paperless CMMS environment, when you encounter a problem with a piece of equipment, you don''t have to go hunting through file cabinets and dog-eared stacks of paper to find such things as warranty information. Instead, the warranty information becomes part of the equipment database, possibly eliminating or reducing vendor charges. A CMMS allows you to evaluate the effectiveness of your preventive maintenance program. Performing preventive maintenance Read More...
SAP and IBM to Serve Transportation and Logistics Industry
SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics

and hunting  and IBM to Serve Transportation and Logistics Industry SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics industry. The new collaboration is intended to combine IBM’s strategy, industry consulting, and experience in managing large-scale global business transformation projects with SAP’s supply chain management (SCM) software.   The SAP Transportation Management (SAP TM), SAP Event Read More...
Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins
Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long

and hunting  Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more. Read More...
The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Six: Competition, Vendor, and User Recommendations
Customers and the marketplace may have forgotten who Marcam is and what it stands for. The new owner must, for that reason, communicate its successes and

and hunting  Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Six: Competition, Vendor, and User Recommendations Competition SSA Global announced it has acquired Marcam , a provider of specialized, operational-level enterprise resource planning (ERP) solutions for process manufacturers, from Invensys plc , the global automation and controls group with headquarters in the UK, and from which SSA Global also bought Baan about a year ago. What SSA Global acquired was a company, although Read More...
Food and Beverage Industry Trends and Issues
Food and beverage manufacturers and distributors supplying major supermarket retailers share many common business challenges. The customers—powerful and

and hunting  and Beverage Industry Trends and Issues Industry Trends and Issues The food and beverage industry is not without significant pressures. Margins are slim, the demand for products unpredictable, and the demand for customers service significant. These challenges become life-or-death business issues when compounded with rapid turnaround time; extremely short shelf life; a constant influx of new, improved, and differently flavored prepared and packaged products; climate- and weather-related threats; and Read More...
Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 4
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications

and hunting  genuine) change of heart and approach towards partnering and catering enterprise applications to  small and medium enterprises (SMEs) . The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more of smaller projects in a fixed time and price manner. Oracle Accelerate is not only a partner program but also Oracle’s go-to-market approach to provide business software solutions to midsize organizations.  Part 1  described the main Read More...
Hub and Spoke Integration SAP and Microsoft Dynamics NAV
The hub and spoke concept refers to a parent or holding company that uses one business software system (the hub), which is integrated with the systems used by

and hunting  and Spoke Integration SAP and Microsoft Dynamics NAV The hub and spoke concept refers to a parent or holding company that uses one business software system (the hub), which is integrated with the systems used by its individual subsidiaries or divisions (the spokes). We look at the hub and spoke concept with SAP R/3 at the hub, and Microsoft Dynamics NAV at the spokes. Read More...
How to Develop, Maintain, and Support a Quality Management and Development Process
The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges

and hunting  to Develop, Maintain, and Support a Quality Management and Development Process The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges. Choosing a tool to help support these practices not only can help to alleviate the burden placed on those involved, but it can add efficiency, organization, and the foundation for success. Find out how one company benefited from implementing a quality initiative. Read More...
Branding and Positioning: What’s the Difference? And Can You Afford It?
Understanding the difference between branding and positioning is especially important if you''re involved in marketing B2B software. That difference can

and hunting  and Positioning: What’s the Difference? And Can You Afford It? Branding and Positioning: What''s the Difference? And Can You Afford It? Featured Author - Lawson Abinanti - November 26, 2004 Originally published - December 15, 2003 Situation A few years ago, I had just finished an all day meeting with our company''s new ad agency when I got an uneasy feeling that, despite the agreeable head nodding and diligent note-taking, we were not really synched up. My product marketing team had presented Read More...
ERP and Warehouse Management: Technology, Challenges, and User Recommendations
Intense product architecture rejuvenation, functional enhancements cycles, and market consolidation exert pressure on all mid-market vendors offering ERP and

and hunting  and Warehouse Management: Technology, Challenges, and User Recommendations Technology Strengths Leveraging a common development framework is an important distinction for midsized companies seeking an ERP back-office system with strong warehouse management capabilities, and Adonix is one of the few software vendors with such an integrated offering on the same platform. Based in France, this privately-held vendor offers enterprise solutions to medium, process and discrete manufacturing companies. Other Read More...
The Myths and Realities of Product Development and Outsourcing
Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However

and hunting  Myths and Realities of Product Development and Outsourcing Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However, companies should be wary of some of the false promises and myths of outsourcing. Many outsourcing firms, especially product development firms, can be misleading in their promises. Discover the myths and realities of product development outsourcing. Read More...

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