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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

and hunting  sales professionals. A consistent and more systematic approach to prospecting in turn allows organizations to avoid getting mired in the inefficient hunting of a few mega-deals and instead improve the quality of leads pursued. A balanced mainstream deal mix (instead of so-called “elephant hunting”) helps to allocate resources for sustained growth, not just quick wins. Companies should embrace technology to streamline business processes and connect people and processes. CRM providers like Oracle and Read More...
Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 2
Part 1 of this blog post introduced some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital

and hunting  (Human Capital) Management and Sports? Sign Me Up, Please! - Part 2 Part 1 of this blog post introduced some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM). This skepticism lingers in spite of the many indicators of the usefulness of these concepts in mitigating some imminent global workforce challenges, which were outlined in Part 1 . Accommodating Generation Y Let us not forget about the looming demographic Read More...
iPayment Selects CallidusCloud''s Commissions and Sales Enablement
iPayment, Inc., a provider of the merchant services business (credit and debit card payment processing services), has selected CallidusCloud''s Commissions and

and hunting  to make collaborating simple and to improve communicating with customers. Sales no longer needs to waste time hunting down the right document, or looking for competitive information, as it is all in one content portal providing a single source of truth. Meanwhile, marketing can concurrently gain insights to know what materials are being used in winning sales cycles. iPayment expects to be able to identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate Read More...
FRx Poised to Permeate Many More General Ledgers Part Four: Competitors and User Recommendations
With Integration Designer and Forecaster, FRx has taken critical steps forward in creating value for its customers and resellers. FRx should expend the

and hunting  Sage , ACCPAC, Lawson, and Deltek Systems . Another intruder into FRx Software''s hunting grounds would be Cetova , a spin-off of consulting firm GL Associates , which has created a financial statement reporting product, C-FAR , leveraging its years of implementation experience with former J.D. Edwards World and OneWorld product lines (now part of PeopleSoft), which has been a coveted but never penetrated market for FRx. Given Geac and Lawson''s recent acquisitions of former FRx Software competitors, the op Read More...
A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

and hunting  auditing deliverables, grading pipelines and forecasting - not hunting down salespeople to follow the process. User Acceptance and Adoption In your experience, can you remember any software vendor failing to claim ease of use as one of their competitive advantages? It is customary for SFA vendors to claim ease of use as one of their offering''s attributes on executive calls. Making the same claim to sales people who will be expected to use the software on a daily basis is a greater challenge. A major Read More...
Deliver Smarter Products and Services by Unifying Software Development and IT Operations
Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to

and hunting  Smarter Products and Services by Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and Read More...
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

and hunting  and Change Management for IT Compliance and Risk Management To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated approach that incorporates hardware and software assets is a key foundation for meeting regulatory compliance requirements. Find out how you can benefit from applications that enable continuous compliance with operational processes and tools—and reduce your business risk. Read More...
Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

and hunting  and Gas: Upstream Data and Information Management Survey Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges. Read More...
Ramco Ships Technology And Products. Part Two: User and Vendor Recommendations
When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality

and hunting  Ships Technology And Products. Part Two: User and Vendor Recommendations Event Summary At the end of February, during the National Manufacturing Week (NMW) in Chicago, IL, Ramco Systems Limited ( www.ramco.com ), a provider of enterprise business applications and accompanied services, with a global HQ in India, announced the delivery of a series of enterprise application suites that it claims will change the economics of application software . Instead of releasing one application suite that is Read More...
Gen Y Talent: How to Attract and Retain the Young and the Restless
Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen

and hunting  Talent: How to Attract and Retain the Young and the Restless Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more. Read More...
Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets
While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are

and hunting  Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets Situational Analysis The relationship between the two software powerhouses, Microsoft and SAP , has been intriguing to put it mildly, at least since Microsoft''s entry into the enterprise applications arena in late 2000 (see Microsoft ''The Great'' Poised to Conquer Mid-market, Once and Again ). While the relationship has been depicted by many through a myriad of antonyms, such as on-off , hot-cold , or love-hate , currently, it Read More...
Product Safety and Stewardship: Taking a Strategic Approach to Safer and
For many product manufacturers, the move toward safer and environmentally friendlier products involves mixed emotions. The benefit to the planet is a given

and hunting  Safety and Stewardship: Taking a Strategic Approach to Safer and Greener Products For many product manufacturers, the move toward safer and environmentally friendlier products involves mixed emotions. The benefit to the planet is a given. However, if not approached strategically, it can come at a high cost. This paper provides a perspective on product-related environmental regulations, their business impact, their trajectory, and how companies can move from tactical and reactive risk mitigation to Read More...
Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins
Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long

and hunting  Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more. Read More...
TEC Vendor Challenge: ERP, and Disruptive Innovations and Strategies
Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming TEC Vendor Challenge, September 18–19, in Montreal

and hunting  Vendor Challenge: ERP, and Disruptive Innovations and Strategies Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming  TEC Vendor Challenge , September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations, we afford attendees with more and Read More...
SAP BusinessObjects Edge Planning and Consolidation: Streamline Planning and Reduce Business Risk
Chief financial officers (CFOs) and other senior managers are under tremendous pressure to maximize profitability, reduce operational costs, minimize risk, and

and hunting  BusinessObjects Edge Planning and Consolidation: Streamline Planning and Reduce Business Risk Chief financial officers (CFOs) and other senior managers are under tremendous pressure to maximize profitability, reduce operational costs, minimize risk, and improve stakeholder confidence. Read about an application that can help you streamline operations, instill confidence, and reduce risk. The solution provides planning, budgeting, and forecasting and supports financial consolidation and reporting operatio Read More...

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