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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

and hunting  sales professionals. A consistent and more systematic approach to prospecting in turn allows organizations to avoid getting mired in the inefficient hunting of a few mega-deals and instead improve the quality of leads pursued. A balanced mainstream deal mix (instead of so-called “elephant hunting”) helps to allocate resources for sustained growth, not just quick wins. Companies should embrace technology to streamline business processes and connect people and processes. CRM providers like Oracle and M Read More...
Computerized Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces
A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime, increase accountability of the

and hunting  Accordingly, you can adjust and reset priorities. In a paperless CMMS environment, when you encounter a problem with a piece of equipment, you don''t have to go hunting through file cabinets and dog-eared stacks of paper to find such things as warranty information. Instead, the warranty information becomes part of the equipment database, possibly eliminating or reducing vendor charges. A CMMS allows you to evaluate the effectiveness of your preventive maintenance program. Performing preventive maintenance Read More...
Challenges and User Recommendations for a Focused Enterprise Resource Planning Solution
Some major SSI competitors, while possibly inferior regarding process or mill industry focus, will influence some purchase decisions through more comprehensive

and hunting  and User Recommendations for a Focused Enterprise Resource Planning Solution Challenges Strategic Systems International ( SSI ) ( http://www.ssi-world.com ) has been developing, implementing, and supporting packaged enterprise systems since 1982, initially as an information technology (IT) department of Powell Duffryn plc , and since 1998 as a privately held company (till becoming part of Chelford in the early 2000s). SSI certainly still faces challenges, as it must continue to defend its narrow Read More...
A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

and hunting  auditing deliverables, grading pipelines and forecasting - not hunting down salespeople to follow the process. User Acceptance and Adoption In your experience, can you remember any software vendor failing to claim ease of use as one of their competitive advantages? It is customary for SFA vendors to claim ease of use as one of their offering''s attributes on executive calls. Making the same claim to sales people who will be expected to use the software on a daily basis is a greater challenge. A major compo Read More...
FRx Poised to Permeate Many More General Ledgers Part Four: Competitors and User Recommendations
With Integration Designer and Forecaster, FRx has taken critical steps forward in creating value for its customers and resellers. FRx should expend the

and hunting  Sage , ACCPAC, Lawson, and Deltek Systems . Another intruder into FRx Software''s hunting grounds would be Cetova , a spin-off of consulting firm GL Associates , which has created a financial statement reporting product, C-FAR , leveraging its years of implementation experience with former J.D. Edwards World and OneWorld product lines (now part of PeopleSoft), which has been a coveted but never penetrated market for FRx. Given Geac and Lawson''s recent acquisitions of former FRx Software competitors, the op Read More...
Data Enrichment and Classification to Drive Data Reliability in Strategic Sourcing and Spend Analytics
Spend analytics and performance management software can deliver valuable insights into savings opportunities and risk management. But to make confident

and hunting  Enrichment and Classification to Drive Data Reliability in Strategic Sourcing and Spend Analytics Spend analytics and performance management software can deliver valuable insights into savings opportunities and risk management. But to make confident decisions and take the right actions, you need more than just software—you also need the right data. This white paper discusses a solution to help ensure that your applications process reliable data so that your spend analyses and supplier risk Read More...
Announcements from UNIT4 and SYSPRO: New Phraseology and Sustainable Development
I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my

and hunting  from UNIT4 and SYSPRO: New Phraseology and Sustainable Development I attended Judith Rothrock’s 2010 Analyst Roadshow event in Boston last week, and was startled by a few news items from ERP vendors UNIT4 and SYSPRO. Here’s my take: UNIT4 Known as an ERP vendor that targets businesses challenged with constantly changing needs, UNIT4 is usually quite ingenious in their product marketing and branding (e.g., I have never seen other ERP vendors traffic in angels or the like). No exception Read More...
Can Webplan Reconcile Planning and Execution? Part Four: Challenges and User Recommendations
Webplan appears to be ahead of the pack in applications for concurrently optimizing demand, order promise, and inventory management, taking constraints into

and hunting  Webplan Reconcile Planning and Execution? Part Four: Challenges and User Recommendations Challenges The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition.. The vendor has refocused on highly actionable Response Management software (a subset of broader Read More...
SAP and IBM to Serve Transportation and Logistics Industry
SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics

and hunting  and IBM to Serve Transportation and Logistics Industry SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics industry. The new collaboration is intended to combine IBM’s strategy, industry consulting, and experience in managing large-scale global business transformation projects with SAP’s supply chain management (SCM) software.   The SAP Transportation Management (SAP TM), SAP Event Read More...
The Blessing and Curse of Global Sourcing and Supplier Management
The appeal of global sourcing is understandable given the benefits of seemingly lower costs. But without discerning hidden challenges and eliminating potential

and hunting  Blessing and Curse of Global Sourcing and Supplier Management As discussed in The Gain and Pain of Global Retail Sourcing , for anyone who has not spent the last several years in hibernation or stranded on a remote island, it has become apparent that several market-driving forces have come together to create a perfect storm, one that makes control of the supply side more important to overall business success than ever before. Some of these driving forces include globalization (the prospect of new Read More...
Ramco Ships Technology And Products. Part Two: User and Vendor Recommendations
When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality

and hunting  Ships Technology And Products. Part Two: User and Vendor Recommendations Event Summary At the end of February, during the National Manufacturing Week (NMW) in Chicago, IL, Ramco Systems Limited ( www.ramco.com ), a provider of enterprise business applications and accompanied services, with a global HQ in India, announced the delivery of a series of enterprise application suites that it claims will change the economics of application software . Instead of releasing one application suite that is Read More...
TEC Vendor Challenge: ERP, and Disruptive Innovations and Strategies
Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming TEC Vendor Challenge, September 18–19, in Montreal

and hunting  Vendor Challenge: ERP, and Disruptive Innovations and Strategies Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming  TEC Vendor Challenge , September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations, we afford attendees with more and Read More...
Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets
While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are

and hunting  Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets Situational Analysis The relationship between the two software powerhouses, Microsoft and SAP , has been intriguing to put it mildly, at least since Microsoft''s entry into the enterprise applications arena in late 2000 (see Microsoft ''The Great'' Poised to Conquer Mid-market, Once and Again ). While the relationship has been depicted by many through a myriad of antonyms, such as on-off , hot-cold , or love-hate , currently, it Read More...
Ten Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution
Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company

and hunting  Steps to Evaluate and Select A Mid-Market Budgeting, Forecasting, and Reporting Solution Business performance management (BPM) applications, particularly budgeting, forecasting, and reporting (BFR) solutions, bring high value to a mid-size company. But embarking upon a BPM initiative can seem daunting. There are many factors to consider, including potential benefits, expected costs, etc. Read this step-by-step guide that helps these companies navigate through these factors and move forward with a BPM Read More...
Margin Squeeze and Globalization in the Food and Beverage Industry
In the food and beverage industry, the channel master makes final volume decisions and mostly controls the unit price, with the manufacturer having limited

and hunting  Squeeze and Globalization in the Food and Beverage Industry Fastidious Food Service Channel Many food distributors act as commodity brokers, negotiating annual supply contracts for the major retail chains for a range of food products. Often, these are private-label products sourced from different growers or food processors around the world to guarantee supply year-round. The logistics planning and documentation must be precise if costs are to be kept under control. Furthermore, if the quality is su Read More...

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